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Schlosshotel Hellenstein

Photo gallery for Schlosshotel Hellenstein

Terrace/patio
Superior Room, 1 King Bed | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Suite | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Suite, Balcony | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Executive Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Overview of Schlosshotel Hellenstein

Schlosshotel Hellenstein

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Hellenstein Castle

9.2/10 Superb

331 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$165
Price available on 15/12/2022
Map
Hugo-Rupf-Platz 2, Heidenheim an der Brenz, BW, 89522
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • 24-hour business centre
  • Conference centre
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television

Room options

About this area

Getting around

  • Heidenheim-Mergelstetten Station - 5 min drive
  • Heidenheim Station - 16 min walk
  • Heidenheim Voithwerk Station - 21 min walk

Restaurants

  • Pho Bui - 9 min walk
  • Hamy Imbiss - 10 min walk
  • Weinstube Zum Pfauen - 10 min walk
  • Sotta sopra vino e cucina - 10 min walk
  • Melange - 10 min walk

About this property

Schlosshotel Hellenstein

Located near a train station, Schlosshotel Hellenstein is a great choice for a stay in Heidenheim an der Brenz. Guests can indulge in spa services at the spa, and regional cuisine is served at Schlossrestaurant, which is open for lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 16
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (up to 30 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 8 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

What to do

  • Hiking/biking trails
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bike rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Downhill skiing nearby

Working away

  • 24-hour business centre
  • 13 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 37-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Selected Comfort mattress
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Schlossrestaurant – This restaurant specialises in regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Brasserie – This brasserie specialises in regional cuisine and serves breakfast and brunch. Open daily.
Lounge Bar – This bar specialises in regional cuisine and only serves light fare. Open daily.
Terrasse und Biergarten – Overlooking the garden, this restaurant specialises in local cuisine and serves lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 18.0 per day
  • Rollaway beds are available for EUR 27.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Self-parking costs EUR 8 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Schlosshotel Park Consul Heidenheim Hotel
Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel
Schlosshotel Park Consul Heidenheim
Schlosshotel Hellenstein Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

Frequently asked questions

Does Schlosshotel Hellenstein offer free cancellation for a full refund?
Yes, Schlosshotel Hellenstein does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Schlosshotel Hellenstein?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Schlosshotel Hellenstein?
Yes, pets are welcome, with a maximum weight of 30 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Schlosshotel Hellenstein?
Yes. Self-parking costs EUR 8 per night. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Schlosshotel Hellenstein?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Schlosshotel Hellenstein and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes cave exploring and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a sauna. Schlosshotel Hellenstein also has a picnic area and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Schlosshotel Hellenstein?
Yes, Schlossrestaurant offers regional cuisine and garden views. Nearby restaurants include Pho Bui (9-min walk), Hamy Imbiss (10-min walk) and Weinstube Zum Pfauen (10-min walk).
What's the area around Schlosshotel Hellenstein like?
Schlosshotel Hellenstein is in the heart of Heidenheim an der Brenz, a short 3-minute walk from Congress Centrum Heidenheim and 4 minutes' walk from Hellenstein Castle. Travellers recommend the hotel for its quiet location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Modern and relaxing hotel
Really nicely presented hotel. Modern, clean and spacious. Our room was wonderful with lots of light, wonderful views of both the castle and the city. We didnt expect such a lovely large balcony, was a pleasant surprise. Beds were comfy and the blackout blinds were excellent. I could have sat in the relaxing chair all evening. Was a nice touch.
Evening view of the castle  from the balcony
Morning view from the side of the room
Lovely relaxing corner
Sofa made up for our son. Very comfy
Victoria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant stay in a very nice hotel. Only thing you should not forget is to ask to clean your room if you stay longer than 1 night. To Legoland it takes 35-40 minutes drive from the hotel which makes it convenient if you plan to visit Legoland and looking for a nearby place to stay. Breakfast was very good. Overall facilities are quite fresh and nice. There is also a castle nearby to visit. Attached pool was closed in the beginning of August but we were offered to visit public pool which is located few hundred meters from the hotel.
Olegs, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We wanted to visit LegoLand Germany in Gunzburg but due to late planning couldn't find any suitable hotels so we started looking at options in nearby towns. We discovered this hotel in Heidenheim an der Brenz and boy what a great decision it turned out to be. We were looking for a nice place to stay as a family and this was simply perfect. • Location: A very nice and luxurious hotel which is newly built and in the middle of the city. • Parking: There is parking available so you can simply park your car safely underground with direct access to hotel elevators. • Rooms and amenities: Nice luxurious rooms with big bath. comfortable beds. Extremely clean. We chose the executive room so got an amazing view of the entire city from our room. • Staff: Very friendly staff at the reception. We arrived 30 mins earlier than the check-in time but she let us check-in early without any extra charge. she guides us and helped settle in comfortability so very happy. • Breakfast: Free minibar. breakfast was included and was fabulous with many options to chose from. • Nearby: There is a children's park and wild like park nearby. There is an old castle and museum you can visit on foot. it connects to gardens and there is a walk way down to the city center which was really beautiful. All in all a great stay. The family loved it. We have now decided to visit and stay there again in Autumn holidays for more days and spend time exploring the city.
M Y, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

great location; great views, nice people and very good brrakfast
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything except lack of free overnight parking was highly satisfactory.
Sergey, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Schloss review
Great hotel, nice view to the city. Very clean and pleasant
10-night business trip
Verified Hotels.com guest review

10/10 Exceptional

peleg, 10-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in beautiful location. Lovely rooms. Great breakfast. Kind staff.
Gill, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Nice stay, recommend
Everything was good, kind and nice staff especially who prepares the breakfast. Quite good location, next to the castle and not so far from the center
Cagri, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Aleksandar, 1-night trip
Verified Hotels.com guest review