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1 room, 2 adults
Apartments

Palazzo Colonnades

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free WiFi
  • Microwave
  • Beach nearby
2988 - 2994 Surfers Paradise Blvd, Gold Coast, QLD, 4217, Australia

Family-friendly apartment with kitchen, near Surfers Paradise Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free WiFi
    • Microwave
    • Beach nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • absolutely amazing, everyone so friendly. great facilities we loved the pool. and for…Nov 30, 2019
  • Everything was clean and tidy, very comfortable. Could not fault the service that we…Sep 26, 2019

Palazzo Colonnades

from NZ$238
  • One Bedroom Standard Apartment
  • One Bedroom Standard Apartment with Sofa Bed
  • Two Bedroom Standard Apartment
  • One Bedroom Superior Apartment
  • One Bedroom Superior Apartment with Sofa Bed
  • Two Bedroom Superior Apartment
  • Two Bedroom Apartment - Ground Floor
  • Two Bedroom Deluxe Apartment

What’s around Palazzo Colonnades

Landmarks

  • In Surfers Paradise
  • Surfers Paradise Beach - 4 min walk
  • Cavill Avenue - 13 min walk
  • Gold Coast Convention and Exhibition Centre - 26 min walk
  • The Star Gold Coast - 35 min walk
  • Pacific Fair Shopping Centre - 42 min walk
  • Sea World - 3.7 mi / 5.9 km
  • Wet'n'Wild Gold Coast - 12.6 mi / 20.2 km

Getting around

  • Coolangatta Airport (OOL) - 34 min drive
  • Varsity Lakes Station - 21 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Helensvale Station - 25 min drive
  • Florida Gardens station - 11 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 66 apartments
  • Arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 12:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free secured, covered onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Food and drink
  • Barbecue grills
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Sauna
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Number of living rooms
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Palazzo Colonnades’s small print

Also known as

  • Palazzo Colonnades
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades Apartment Surfers Paradise
  • Palazzo Colonnades Apartment
  • Palazzo Colonnades Apartment Surfers Paradise
  • Palazzo Colonnades Surfers Paradise
  • Palazzo Colonnades Gold Coast/Surfers Paradise
  • Palazzo Colonnades Hotel Surfers Paradise
  • Palazzo Colonnades Gold Coast/Surfers Paradise

Policies

Pool access available from 7:00 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Rollaway beds are available for AUD 30.0 per day

Cribs/Infant beds are available for AUD 10.0 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palazzo Colonnades

  • Does Palazzo Colonnades offer free cancellation for a full refund?
    Yes, Palazzo Colonnades does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Palazzo Colonnades?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palazzo Colonnades?
    Yes, there's free self parking.
  • Is there a pool at Palazzo Colonnades?
    Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Are pets allowed at Palazzo Colonnades?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Palazzo Colonnades?
    You can check in from 2:00 PM - anytime. Check-out time is 10 AM.
  • Are there restaurants at or near Palazzo Colonnades?
    Yes. Nearby restaurants include Delhi Darbar (3-min walk), Alfresco Italain (4-min walk), and Hanazono Teppanyaki (5-min walk).
  • Is airport shuttle service offered by Palazzo Colonnades?
    Yes, an airport shuttle is available.
  • What is there to do at Palazzo Colonnades and nearby?
    Palazzo Colonnades has an outdoor pool, a sauna, and a fitness center, as well as an arcade, a picnic area, and a garden.

Recent reviews

Very good 8.4 From 260 reviews

Good 6.0
Be Wary!
We were a family of four staying for 3 x nights in a 2 x bedroom apartment, the outlay of the apartment was really good. Check in was pleasant and welcoming, beds were comfortable, shower was hot (once you got the shower head to stay in place!), pool & spa area nice & that's about where the good of our stay ended. The apartment looked like it hadn't had a decent clean in a long time! Mould on the shower walls, dirt and grime in every crevice throughout. Maintenance on Dryer, Dishwasher, Benches, Shower, bedroom curtain rails & Ranch-Sliders were non existant. Went to hang our towels outside our room to get dry, ranch-slider was hard to move so I asked my partner to come help me, what then resulted was the ranch-slider completely coming off the rails due to the rollers being completely worn down & about 3 inches of dirt in the rail. Duty manager came up to help us and she was downright RUDE. Accused us of de-railing it on purpose (we are 38 & 50 yrs old) & then continued to insult us. Safe to say, she ruined our stay here. We won't be back and nor will we recommend it to anyone else. All in all if we hadn't prepaid for our accommodation we would have left after the first night.
Rochelle, nz3 night family trip
Exceptional 10.0
Lovely stay in 2bed apartment
Really enjoyed our stay. The room was better than the pictures online which was a great bonus. We stayed mid week and the place was very quite which was great
Hannah, au2 night family trip
Good 6.0
Disappointing apartment.
This was our second stay in the past 2 years. Unfortunately, apartment 703 is very 'tired' and the cleanliness left a lot to be desired! Too many issues to list them all but the oven and rangehood were filthy, the doona was very stained and there were lots of dusty areas. Broken and damaged furniture, benches and appliances need attention. On the positive side, the location is ideal and staff were very pleasant and willing to remedy problems to the best of their ability but the owner needs to give the apartment some much needed attention. Cleaners...lift your game!
au6 night trip
Good 6.0
Great location nice pool The room we stayed in could use a bit of love and care. In need of a paint and mould in the bathroom
Matty, au9 night family trip
Exceptional 10.0
Pool and spa were awesome, and games room (paid) in basement gave us some fun Staff at Front Desk were excellent: Friendly, accommodating and extremely helpful Great location - apartment was quite compact, but had all the essentials
au5 night family trip
Very good 8.0
Great parking, good location, quiet area, beautiful pool.
Christine, au5 night trip
Exceptional 10.0
For the age of the building no surprises but i did loke the muhammed ali pics it felt like there were many stories told in that apartment but overall it serves its purpose thankyou.
au1 night romance trip
Fair 4.0
Check out is 10am got a phone call 1007am to remind me cleaners are coming even though I asked for a late check out that didn’t happen but could have been more relaxed about calling 7min just after check out time as I was moving stuff to the car. Pool towels are only supplied at a cost as for toilet paper too $1.50 a roll that’s crazy. Apartment isn’t daily cleaned not in the best condition needs an upgraded and to be cleaned properly. Shower walls are slimy rubbish you have to remove your self which isn’t so bad but only 1 small garbage bag is supplied throughout your stay. Pool got told kids can’t play with the water guns as water might get on the tiles and make it slippery even though when everyone gets out of the pool the tiles are wet anyways and it was raining prior to when I got in there. Staff are nice but could have a better approach when talking to people as a lot of people was leaving the pool area without towels but I was approached with my kids rudely to say you need a towel for the pool and as I replied I didn’t realise there was no towels supplied by the hotel. Over all I wouldn’t stay here again. I’d rather a hotel which things are provided for free and daily cleaning as it wasn’t a cheap stay to here to begin with.
au5 night family trip
Good 6.0
December 2020
The building was well maintained, reception staff were lovely. Location is great. The appartment itself was not to the standard I am used to. The duvet/ doona was covered in yellow stains, lucky it was summer, I used kitchen tongs to put it in the wardrobe. Looked like a bio-hazard. There was mould growing on areas of the ceiling. Kitchen exhaust fan was layered in grease. Glass kitchen table was chipped on corner. Tv in bedroom had half the screen blue, needs replacing. Chipped paint in bathroom. Bathroom bin cracked and broken. Handle loose on fry pan. I think the appartment owner needs to improve their game, as they are letting the standard of the building down. I did leave a list of my concerns, however no one got back to me. Unfortunately, because of this, I will not be staying there again.
LYNDA, au4 night trip
Exceptional 10.0
Wonderful! We would definitely love to stay again
au3 night romance trip

Palazzo Colonnades