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Mercure Hanoi La Gare

4-star hotel with restaurant, near Hoa Lo Prison Museum

  • Free WiFi and free parking
From
NZ$52

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  • Mercure Hanoi La Gare
  • Mercure Hanoi La Gare
  • Bathroom
  • Room Service – Dining
  • Mercure Hanoi La Gare
Mercure Hanoi La Gare. Image 1 of 57.
1 / 57Mercure Hanoi La Gare
8.4.Very good.
  • Everything is great, however I dislike the need to have to go around the room to turn off…

    Dec 9, 2019

  • Long Weekend quiet stay on the middle of bustling Hanoi. Soundproof comfortable rooms,…

    Dec 5, 2019

See all 76 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 100 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Business center

For families

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Heart of Hanoi
  • Ho Chi Minh Mausoleum - 19 min walk
  • Hoan Kiem Lake - 20 min walk
  • Thang Long Water Puppet Theatre - 21 min walk
  • Hanoi Opera House - 23 min walk
  • Hanoi Old City Gate - 24 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Deluxe Room, 1 Queen Bed with Sofa bed
  • Superior Room, 1 Queen Bed

Location

  • Heart of Hanoi
  • Ho Chi Minh Mausoleum - 19 min walk
  • Hoan Kiem Lake - 20 min walk

What’s around

Landmarks

  • Heart of Hanoi
  • Ho Chi Minh Mausoleum - 19 min walk
  • Hoan Kiem Lake - 20 min walk
  • Thang Long Water Puppet Theatre - 21 min walk
  • Hanoi Opera House - 23 min walk
  • Hanoi Old City Gate - 24 min walk
  • Hoa Lo Prison Museum - 8 min walk
  • Temple of Literature - 11 min walk
  • Imperial Citadel of Thang Long - 14 min walk
  • St. Joseph's Cathedral - 15 min walk
  • One Pillar Pagoda - 19 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Railway Station - 2 min walk
  • Hanoi Long Bien Station - 25 min walk
  • Hanoi Yen Vien Station - 12 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • French
  • Spanish
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie Le Pavillion - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Hanoi Mercure
  • Mercure Hanoi La Gare Hotel
  • Mercure Hanoi La Gare Hanoi
  • Mercure Hanoi La Gare Hotel Hanoi
  • Mercure Gare
  • Mercure Gare Hanoi
  • Mercure Gare Hotel Hanoi
  • Mercure Hanoi
  • Mercure Hanoi Gare
  • Mercure Hanoi La Gare Hotel Hanoi
  • Mercure Hanoi Gare Hotel
  • Mercure Gare Hotel

Optional extras

Rollaway beds are available for VND 780000.0 per night

Buffet breakfast is offered for an extra charge of VND 264000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 1267000 per vehicle (roundtrip)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Hanoi La Gare does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, Brasserie Le Pavillion offers international cuisine and garden views. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Om Hanoi Yoga Studio and Cafe (3-min walk), Quan An Ngon (4-min walk), and Brother's Cafe (4-min walk).
  • Yes, an airport shuttle is available. The charge is VND 1267000 per vehicle roundtrip.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a fitness center and a garden.
8.4.Very good.
  • 8.0.Very good

    Come back stay

    The stay is good. The elevator is a bit too small n slow. The chair in the room is quite noisy when drag n I can heard similar sound from other rooms.

    Daryl, 2 night business trip, Nov 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful surprises left and right

    We chose this hotel because it was very close to the Thai Consulate. The warm reception at check in started us off with smiles and great advice. The restaurant there was excellent for both breakfast and evening meal; their happy hour was truly happy! The night before our departure, the staff gave us a surprise send off snack!

    Jenny, 2 night trip, Oct 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Service

    You cannot fault the service. Breakfast has a good selection and it was comfortable with good air conditioning. Rooms are comfortable but bathroom is small. Location is ok easy to get to but is 20 minute walk to lake and old quarter.

    Steven, 3 night business trip, Aug 12, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    I liked the location On the hotel : I think it is another building among apartments and other buildings. Room size is OK. Restaurant is pretty small one with mostly Vietnamese food. An average hotel , may be lower 2* catagory

    3 night business trip, Jul 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Food very poor

    Paul, 1 night romance trip, Jun 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    High quality service

    High quality service

    Federico, 2 night trip with friends, Apr 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff was very friendly. Good housekeeping. Gave us a bit of late check out which was nice.

    3 night romance trip, Apr 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Choice!

    Fantastic hotel with friendly staff and great location!

    Janet, 2 night trip, Jan 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay, loved this hotel. Clean, tidy and in a great location.

    1 night trip with friends, Jan 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Located in a great location this hotel provided value for money for us.

    3 night family trip, Dec 29, 2018

    Verified Expedia guest review

See all 76 reviews