Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge (Umhlanga, South Africa), Umhlanga hotel discounts

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Family-friendly Umhlanga hotel with outdoor pool, connected to the convention centre

Overview
Rooms
Location
Amenities
Policies

8.0/10 Very good

Property highlights

Pool

Airport transfer

Parking available

Free WiFi

Restaurant

Air conditioning

14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320

Main amenities

Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Rooftop terrace
Breakfast available
Fitness centre
Self parking
Room service
Conference centre
Business centre
Meeting rooms

For families

Children stay free
Free cots/infant beds
Fridge
Premium TV channels
Garden
Terrace

Room options

Room, 1 King Bed, Non Smoking

22 sq m
Park view
Sleeps 2
1 King Bed

Room, 2 Single Beds, Non Smoking

22 sq m
Park view
Sleeps 2
2 Single Beds

Premium bedding, in-room safe, individually decorated

Room, 1 Double Bed, Non Smoking

22 sq m
Park view
Sleeps 2
1 Double Bed

Apartment, 2 Bedrooms, Non Smoking

74 sq m
City view
Sleeps 4
1 King Bed

Room, 1 King Bed, Non Smoking

74 sq m
City view
Sleeps 3
1 King Bed

Loft, 1 Bedroom, Non Smoking

75 sq m
Park view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking

30 sq m
Sleeps 4
2 Double Beds

About this area

What's nearby

In a state park
Umhlanga Rocks Beach - 10 min drive
Durban Beach - 12 min drive
UShaka Marine World - 15 min drive

Getting around

Durban (DUR-King Shaka Intl.) - 23 min drive
Airport shuttle (surcharge)
Area shuttle

Restaurants

Kauai - 2 min walk
Circus Circus Cafe - 5 min walk
Chateâu Gâteaux - 10 min walk
Pizza Boyz - 4 min walk
News Cafe - 3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

A great choice for a stay in Umhlanga, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and offers an airport shuttle (available 24 hours) for ZAR 350 per person. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a terrace and a garden.

Languages

English, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

205 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (ZAR 65 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking

Transfers

Airport shuttle on request (available 24 hours a day)*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (late night)

Travelling with children

Children stay for free (see details)
Children's menu

What to do

Beach nearby
Golf lessons nearby
Mountain biking nearby
Boat tours nearby
Snorkelling nearby

Working away

Business centre
Meeting rooms
Computer station
Conference centre

Services

24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 2009
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
An outdoor pool

Accessibility

Wheelchair-accessible bathroom dressing table
Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Hand-held shower heads
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Low-height desk
Low-height bed
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower

Room amenities

Be entertained

32-inch LCD TV
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Premium bedding
Free cot/infant bed

What to enjoy

Individually furnished and decorated

Freshen up

Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Restaurant dining guide

Fees & policies

Refundable deposits

Deposit: ZAR 300 per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately ZAR 215 per person
Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

Self-parking costs ZAR 65 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Protea Hotel Ridge

Protea Hotel Umhlanga

Protea Hotel Marriott Durban Umhlanga Ridge

Protea Ridge

Protea Umhlanga Ridge

Umhlanga Protea Hotel

Umhlanga Protea Hotel Ridge

Umhlanga Ridge Protea Hotel

Protea Hotel Marriott Ridge

Protea Marriott Durban Umhlanga Ridge

Protea Marriott Ridge

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes. Self-parking costs ZAR 65 per night.

Is an airport shuttle service offered by Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.

What are the check-in and check-out times at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (15-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge and nearby?

Have fun with activities such as boat tours, mountain biking and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an on-site restaurant that offers garden views.

What's the area around Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge like?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a short 2-minute walk from Gateway Theatre of Shopping and 7 minutes' walk from Umhlanga Hospital.

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness