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All properties in Akumal, Quintana Roo, Mexico
All inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

All-inclusive beachfront property with spa, near Yal-ku Lagoon

  • Free parking
From
NZ$244

Image gallery

  • Poolside Bar
  • Poolside Bar
  • Beach
  • Beach
  • Poolside Bar
Poolside Bar. Image 1 of 82.
1 / 82Poolside Bar
8.0.Very good.
  • Mucho gusto :)

    May 12, 2021

  • Fine value for a surreal experience. A resort that looks and feels like an Austin Powers…

    Apr 9, 2021

See all 498 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Dining options
Convenient
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 946 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 11 bars/lounges
  • Full-service spa
  • 3 outdoor pools and lazy river

Feel at home

  • Children's pool
  • Children's club
  • Children's club (free)
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower

What’s around

  • On the waterfront
  • Akumal Beach - 2.8 mi / 4.6 km
  • Hekab Be Biblioteca - 2.6 mi / 4.1 km
  • Akumal Ecological Center - 2.7 mi / 4.4 km
  • Xpu-ha Beach - 4 mi / 6.5 km
  • Ecopark Kantun Chi - 5.6 mi / 9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Junior Suite
  • Deluxe Junior Suite Quadruple
  • Deluxe Junior Suite Single

Location

  • On the waterfront
  • Akumal Beach - 2.8 mi / 4.6 km
  • Hekab Be Biblioteca - 2.6 mi / 4.1 km

What’s around

Landmarks

  • On the waterfront
  • Akumal Beach - 2.8 mi / 4.6 km
  • Hekab Be Biblioteca - 2.6 mi / 4.1 km
  • Akumal Ecological Center - 2.7 mi / 4.4 km
  • Xpu-ha Beach - 4 mi / 6.5 km
  • Ecopark Kantun Chi - 5.6 mi / 9 km
  • Half Moon Bay - 6.4 mi / 10.4 km
  • Yal-ku Lagoon - 6.7 mi / 10.7 km
  • Riviera Maya Golf Club - 6.8 mi / 11 km
  • Taj Mahal Cenote - 5.3 mi / 8.6 km
  • Cenote Cristalino - 5.7 mi / 9.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

At a glance

Size

  • 946 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19 (rapid antigen screenings) to US citizens, available until August 31, 2021.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club (ages 4 - 11)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • Free buffet breakfast
  • 10 restaurants
  • 11 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)

Things to do

  • Basketball on site
  • Free bicycles on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Motor boating on site
  • Pilates classes on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 10
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Private spa tub
  • Yard
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 11 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Scuba-diving certification
  • Tennis lessons
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Spa Grand Sirenis has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Akumal and Tulum - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Ikebana,from 3nights stay - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.

Rodizio,from 3nights stay - This restaurant specializes in Brazilian cuisine. Reservations are required. Open daily.

El Patio,from3nights stay - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

Siam, from 3 nights stay - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Motor boating on site
  • Pilates classes on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • All Inclusive Grand Sirenis Riviera Maya
  • Grand Sirenis Riviera Maya Solidaridad
  • Grand Sirenis Riviera Maya All Inclusive Kantenah
  • Sirenis Riviera Maya Inclusiv
  • Grand Sirenis Riviera Maya Resort Spa All Inclusive
  • Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal
  • Grand Riviera Maya Sirenis
  • Grand Sirenis All Inclusive
  • Grand Sirenis Riviera
  • Grand Sirenis Riviera Maya Resort All Inclusive Akumal
  • Grand Sirenis Riviera Maya Akumal
  • Grand Sirenis Riviera Maya Resort All Inclusive
  • Grand Sirenis Riviera Maya All Inclusive Akumal
  • Grand Sirenis Riviera Maya All Inclusive Solidaridad

Optional extras

Late check-out can be arranged for an extra charge of USD 15 (subject to availability)

WiFi is available in guestrooms for USD 0 per hour (rates may vary)

WiFi is available in public areas for USD 0 per hour (rates may vary)

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of USD 15 (subject to availability).
  • Yes, there are 10 onsite restaurants, featuring Japanese cuisine and ocean views. Nearby restaurants include Villa Morena (3.6 mi), Ksm Beach Club (4.6 mi), and Cosme's Taqueria (4.6 mi).
  • Have fun with onsite activities like kayaking, rowing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, ecotours, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Grand Sirenis Riviera Maya Resort & Spa - All Inclusive also has 11 bars, a private beach, and a lazy river, as well as a sauna, a steam room, and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Grand Sirenis Experience

    We booked this trip for a quick family getaway on kids'March break. And it's a hit!!! My children aged 10, 7, and 4 loved it! They love the pool, beach, dolphins, iguanas!!!! and other things too. My kids participated in all activities at the theater. We only use our room for sleep, shower, and change our clothes and back out again. So many things to do. You don't need to get out of the resort to have fun. Transportation within the resort is easy. The buffet is kinda repetitive but it's not that bad. They come and ask you if you want a drink wherever you are. At the beach, pool, or at the theater. There are bars everywhere!!! You'll never run out of drink whether with alcohol or without. The staff is very polite and friendly. Alex is our concierge. Very polite, very friendly, very humble individual. He answered our questions as much as he can. He showed us around. Freddy, drove us wherever we need to go whenever he is around, very polite and friendly. Christian, made sure our needs are taken care of, made reservations to restaurants, made changes to accommodate our time. That, impressed my husband! He helped us acquire a membership too!!! Dario, a very calm person, helped us understand what entails our silver membership.I highly recommend to ask for Dario if anyone is interested about membership. He explains things very politely and without PRESSURE. My assessment of him? He is honest and truthful. That is the major factor why we decided to become a silver member.

    Kyle, 4 night family trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Mi estancia fue agradable, la atención de Silvia en los restaurantes, Rosalio bell boy, Yessica y Angel en el sky bar fue magnífica.

    Eduardo, 4 night trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gran hotel! Cuentan con todas las medidas, mi familia y yo nos sentimos seguros y difrutqmks muchísimo nuestra estancia

    3 night family trip, Jan 30, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Staff was amazing. Beautiful beach with a cove for swimming and snorkeling. Wildlife galore. Lots to do lazy river, spa, dolphin adventure right on property.

    Louise, 7 night romance trip, Jan 16, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Nice resort. Nice beach secluded between corals. I am a fan of a good coffee cup in the morning. Breakfast area does not have it. Due to corona coffee shop opens at 3 pm where they serve best coffee.

    4 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Coffee was bad and food was same all the time, everything else was good

    dragisa, 8 night family trip, Jan 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved all the wildlife on the property! Really enjoyed basically having the place to ourselves! Our concierge diego was great and our buffet waiter Erik was amazing- even better than our alacarte waiters. Only complaint I have is that the beach area between the spa/dolphins and members area (it's not a part of the beach that is used for swimming) had a lot of trash/plastic that washed ashore ( I picked up a needle around the swimming area too but that was the only trash). Also I think that whole cat sanctuary is kind of a joke, I've heard a lot of people say they donated food and what not but the whole 8 days I was there the cats were never fed once. We felt bad for them

    7 night romance trip, Jan 4, 2021

    Verified CheapTickets guest review

  • 8.0.Very good

    Not for vegetarians

    Grand Serenis overall was ok. We enjoyed the restaurants however seemed to be a lack of vegan and vegetarian selections. There were no milk alternatives for coffee, beverages, and kids cereal. We tried the medetaranian restaurant where we had a vegetarian option, as well as the Japanese restaurant where the chef made us special vegan sushi that we appreciated. At the Thai restaurant we had the worst experience, the staff was lovely but the only option available for vegetarians was "pad thai" pasta that was drenched in a sauce that tasted of soy sauce and vinegar, it was almost impossible to consume. The Italian restaurant was great but most of the dishes contained milk. Our regular buffet tried their best to accommodate us. One of the chefs was incredibly kind, going as far as going out of his way to create vegan friendly dishes for us. I'm not able to remember his name. After a week though, we were tired of the same dishes and we longed to go back to our home cooked meals.

    Darius, 7 night family trip, Jan 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The food and entertainment was very poor.Selection of food was minimal.The show are not every night.

    6 night family trip, Dec 28, 2020

    Verified Expedia guest review

  • 2.0.Poor

    We went for a long weekend during Christmas.. the food was just terrible. Christmas dinner was a 8 course meal but nothing normal so after a long day of traveling I only had bread and cheese for my meal. We went to two speciality restaurants. The Italian place we got pasta but should have gotten the pizza it was not good and we went to the habachi place. Eating the habachi was the worst meal I had had all weekend. They put red peppers in their fried rice, no seasoning on any of the chicken we got just cooked chicken and nasty rice. I wish they had done their research about what habachi really is and make th food good. Our chef that cooked the meal at habachi didn’t even speak to us the whole time. We were so disappointed and will not be back only because of the food. The staff were amazing and kind.

    4 night romance trip, Dec 24, 2020

    Verified Expedia guest review

See all 498 reviews