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Sinalei Reef Resort & Spa

Photo gallery for Sinalei Reef Resort & Spa

Exterior
Outdoor pool, pool umbrellas, pool loungers
Deluxe Room, 1 King Bed, Beach View | Premium bedding, in-room safe, individually decorated
Beach/ocean view
Food and drink

Overview of Sinalei Reef Resort & Spa

VIP Access

Sinalei Reef Resort & Spa

4.0 star property
Beach resort in Siumu with golf course, spa
9.0 out of 10 Superb
9.0/10 Superb

152 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Internet access
  • Restaurant
Map
Siumu, Siumu
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Outdoor tennis court
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Apia (FGI-Fagali'i) - 37 min drive
  • Faleolo International Airport (APW) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Lupe's Cocktails & Beach Bar - 3 min drive
Map

About this property

Sinalei Reef Resort & Spa

At Sinalei Reef Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll have access to on-site snorkelling, surfing/body boarding and kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Laumosooi Fale, one of 2 restaurants, offers pool views and serves breakfast, lunch and dinner. A golf course, a poolside bar and an outdoor tennis court are other highlights at this upmarket resort. Fellow travellers say great things about the helpful staff and beach location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 29 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) are not allowed between May and October
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Dial-up Internet access in rooms*

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service
  • Snack bar/deli

What to do

  • Tennis
  • Golfing
  • Kayaking
  • Snorkelling
  • Surfing/body boarding
  • Fishing
  • Beach access
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 35 buildings/towers
  • Built in 2000
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 9 holes of golf
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Dial-up Internet (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Serenity Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Laumosooi Fale – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Ava I Toga – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 8.00 per hour (rates may vary)
  • Dial-up Internet access is available in guest rooms for an extra charge
  • Airport shuttle service is offered for an extra charge of USD 25 per person (one way)
  • Credit card charges are subject to an extra charge of 4 per cent

Children & extra beds

  • Rollaway beds are available for USD 95.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Sinalei Reef & Spa Siumu
Sinalei Reef Resort & Spa Siumu
Sinalei Reef Resort Siumu
Sinalei Reef Siumu
Sinalei Resort
Sinalei Reef Apia
Sinalei Reef Hotel Apia
Sinalei Reef Resort & Spa Resort
Sinalei Reef Resort & Spa Resort Siumu

Frequently asked questions

Does Sinalei Reef Resort & Spa offer free cancellation for a full refund?
Yes, Sinalei Reef Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sinalei Reef Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sinalei Reef Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Sinalei Reef Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sinalei Reef Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Sinalei Reef Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 25 per person one way.
What are the check-in and check-out times at Sinalei Reef Resort & Spa?
You can check in from 2 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Sinalei Reef Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, rowing and fishing, and practise your swing at the golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sinalei Reef Resort & Spa also has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near Sinalei Reef Resort & Spa?
Yes, there are 2 on-site restaurants, featuring al fresco dining and ocean views.
Does Sinalei Reef Resort & Spa have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Sinalei Reef Resort & Spa like?
Sinalei Reef Resort & Spa is located on the waterfront. Popular attractions include Palolo Deep Marine Reserve, which is 22 minutes away by car.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Christa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Private and friendly service
Bridgitte, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Worst hotel management I have ever encountered
First of all, please check all my other reviews and you will see I very rarely rate someone very low. This is my worst experience ever of all the 40 countries I have been to. Expect Z-E-R-O accountability from the management of this place when things go wrong. I made a booking for an amazingly great rate for 6 nights. Then 4 weeks later I get an email from them via the Hotels.com messaging board saying and I quote exactly: "Hello there, I hereby advise this booking is being Declined as the rates are not wright." Now, who is responsible for posting the correct rates? Of course Sinalei is responsible for that. When do they respond to me? 4 weeks after making the reservation and paying for it. In the meantime the prices have gone up everywhere else and availability has gone down. Did Sinalei offer an alternative a discount or a reduced rate to compensate for their stuff-up? Definitely not. I contacted them asking to at least keep three of the six nights that I initially booked for. How did Sinalei respond?? By completely ignoring my messages. Nothing, zero replies from what they claim is the #1 resort in Samoa. What makes this worse is that this wasn't an emergency where they had to resolve the problem right away and where the manager was not available. No, this took nearly two weeks of contacting them and not getting a single reply, nothing, absolutely nothing whatsoever. Be aware that if anything goes wrong at this place you can expect zero accountability from this resort
6-night family trip
Verified Hotels.com guest review

8/10 Very good

The Staff very Friendly especially Cialea, Micheal, Tena and Tina. great location , beach etc, swimming with turtles right off beach,sports equipment old/broken or lack of it, water pressure in room poor,chef not quite on the mark compared with neighboring resort But great place to unwind.
Dave, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sinalei was quiet, beautiful and you could happily spend the whole holiday there relaxing, enjoying the provided activities and cultural tours and singing along with the AMAZING staff band! If you want to explore, it’s within easy access to everything and the resort has vehicles to hire for a range of prices to get you where you want to go! It was a bit pricier overall than we would usually spend but we loved it and can’t recommend it highly enough!
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Outdoor bathrooms are fun but they retain the heat from the day.
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Wotif guest review

10/10 Exceptional

Paradise for the adults. Top rate services, with great food, all set in a peaceful part of paradise.
3-night romance trip
Verified Wotif guest review