Residence Garden Istra Plava Laguna

Photo gallery for Residence Garden Istra Plava Laguna

Primary image
Indoor pool
Outdoor pool
Waterslide
Superior room with balcony, Pool side - Family | Terrace/patio

Overview of Residence Garden Istra Plava Laguna

Residence Garden Istra Plava Laguna

4.0 star property
4-star beach hotel with free water park, near Katoro Beach

7.8/10 Good

150 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Katoro 19, Umag, 52470
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free water park
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Choose dates to view prices

About this area

Getting around

  • Pula (PUY) - 60 min drive
  • Friuli Venezia Giulia Airport (TRS) - 92 min drive
  • Trieste (TXB-Trieste Train Station) - 46 min drive
  • Koper Station - 47 min drive
  • Trieste Central Station - 49 min drive

About this property

Residence Garden Istra Plava Laguna

4-star family-friendly hotel by the sea
Take advantage of free water park access, a poolside bar, and a terrace at Residence Garden Istra Plava Laguna. Adventurous travelers may like the aerobics at this hotel. Treat yourself to a body scrub, a facial, or aromatherapy at Body Holiday Wellness, the onsite spa. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with pool umbrellas
  • An outdoor tennis court, self parking (surcharge), and meeting rooms
  • A porter/bellhop, a TV in the lobby, and a 24-hour front desk
  • Newspapers in the lobby, a front desk safe, and an elevator
  • Guest reviews say good things about the pool
Room features
All guestrooms at Residence Garden Istra Plava Laguna offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak well of the quiet, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Balconies, free infant beds, and daily housekeeping

Languages

Croatian, English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 1 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Beach access
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • Croatian
  • English
  • German
  • Italian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Body Holiday Wellness has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Istarska Taverna - This restaurant serves breakfast, lunch, and dinner.
Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Renovations and closures

The property is closed between November 11 and March 13.

Children & extra beds

  • Supervised childcare is available for an extra charge

Parking

  • Self parking costs EUR 1 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Sol Garden Istra
Residence Sol Garden Istra Plava Laguna Hotel Umag
Village Sol Garden Istra Hotel
Village Sol Garden Istra Hotel Umag
Village Sol Garden Istra Umag
Residence Sol Garden Istra Plava Laguna Hotel
Residence Sol Garden Istra Plava Laguna Umag
Residence Sol Garden Istra Plava Laguna
Resince Sol Garn Istra Plava
Garden Istra Plava Laguna Umag
Residence Garden Istra Plava Laguna Umag
Residence Garden Istra Plava Laguna Hotel
Residence Sol Garden Istra for Plava Laguna
Residence Garden Istra Plava Laguna Hotel Umag

Frequently asked questions

Is Residence Garden Istra Plava Laguna currently open?
The property is closed between November 11 and March 13.
How much does it cost to stay at Residence Garden Istra Plava Laguna?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Residence Garden Istra Plava Laguna on 5 October 2022 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Residence Garden Istra Plava Laguna offer free cancellation for a full refund?
Yes, Residence Garden Istra Plava Laguna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Residence Garden Istra Plava Laguna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Residence Garden Istra Plava Laguna?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Residence Garden Istra Plava Laguna?
Sorry, pets aren't allowed.
Is parking offered on site at Residence Garden Istra Plava Laguna?
Yes. Self parking costs EUR 1 per day.
What are the check-in and check-out times at Residence Garden Istra Plava Laguna?
You can check in from 2 PM - anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Residence Garden Istra Plava Laguna and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and soothe your senses in the spa tub. Residence Garden Istra Plava Laguna also has an outdoor pool, a sauna, and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Residence Garden Istra Plava Laguna?
Yes, there are 2 onsite restaurants. Nearby restaurants include Buoni Amici in Piazza (2.3 mi), San Valentino (2.3 mi), and Kažun (2.4 mi).
Does Residence Garden Istra Plava Laguna have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Residence Garden Istra Plava Laguna like?
Residence Garden Istra Plava Laguna is a short 7-minute walk from Katoro Beach and 19 minutes' walk from ATP Stella Maris Stadium. The local area is quiet and popular for its beaches.

Overall score and ratings

7.8

Good

7.1/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Denis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marek, 8-night family trip
Verified Hotels.com guest review

6/10 Good

Worn but good for families with kids
The hotel is well used and calls for a renovatation. Staff is helpfull and friendly. Pool facilities are perfect for small kids - however, not enough sunchairs for all guests (some guests are claiming sunchairs all day by placing their towels early in the morning). Too few parking spaces. Parts of the area seems abandoned - empty hotels and casinoes and worn facilities at the seaside.
Troels, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Umag stay
This time we stayed in a newer residence and room was more comfortable and bigger with good sized balcony. Food ok for Dinner and breakfast but restaurant appeared overcrowded as too much people roam at the same time for buffet Service.
Branimir, 2-night trip
Verified Hotels.com guest review

6/10 Good

Umag Holiday
We stayed in older residence building Olea which needs some improvements, however balcony was nice. We had a problem with one arrogant waiter during dinner service, but complained directly to the hotel which was resolved. Pool is nice, but water was cold as it is not heated.Solid food for dinner and breakfast.
Branimir, 10-night family trip
Verified Hotels.com guest review

6/10 Good

Katoro stay
Average hotel (we have got a room in residence Olea, which is old and deserve refurbishment). Nice swimming pool but awkward business policy of taking 100kn of deposit for pool towel. Beach is 5 minute away, however it is rocky. Solid food offered for dinner and breakfast, but too much people roam around as restaurant is small.
Branimir, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was good but disappointed by hotels.com
We chose this hotel because of it vicinity to Katoro beach, a nice snorkeling place for beginners. The hotel and the "residence" are different buildings but they share a restaurant (big enough for all), pools (nice but the pools were either too shallow, about 40 cm, or too deep, 1,35 m, for a 5-8 year old) and the waterpark, which is basically a pool with slides for smaller kids and a set of 3 slides for bigger ones. There was a nice selection of other activities as well, so you were not bored for sure. The rooms were fine, not outstanding but good for our stay. The breakfast selection was good, but unfortunately, I cannot comment on the dinner because somebody messed up our reservation, and the hotel only had as "bed and breakfast" instead of half-board, which we originally wanted to book. That was a very disappointing experience, and hotels.com did not help nor did they even get back to our messages. The beach is a short walk from the hotel, it is all rocky though, clean but you must wear rock shoes. There are some restaurants and a market nearby, plus you can take a little train to Umag for sightseeing.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Never had a worse experience
Extremely overpriced for the quality of the hotel and the service - I am shocked to even see it's a 4 star hotel - wouldn't give it more than half a star. Charged 90 euros per night for an extra person in the room (even though I specifically booked a room with an extra bed) - extra bed turned out to be a sofa bed which was like sleeping on a cardboard box Staff not helpful at all nor accommodating to our simple requests Room was not clean and had ants roaming around Air conditioning was not working our entire stay Breakfast was unbearable - eggs were out of a carton, everything was processed, even the fruit was not fresh Charged us 45 Kuna for ice in the room Photos of the hotel, rooms and the property are very deceiving Definitely do not recommend this hotel at any cost - I could not wait to get out of the place. It was unfortunate because Umag is really nice but coming back to this disgrace was a holiday ruiner.
Nasser, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent for family.
We spent few days. Food was very good. Kids enjoyed, water world is very excellent. Very nice surrounding, great for sunset walk near the sea or bike tour.
Verified Expedia guest review

8/10 Very good

Nice family vacation
We really liked the services for kids. Our four grandchildren ages 5 to 9 enjoyed all of them. Disco dances, musical play shows for them and physical activities in pools (walking on the water, kayaking etc.) Nice small waterpark with slides for kids from 2 to 14 and food station just for children. All included in room charge. Beach is in short walking distance (about 5 minutes from pool area). It is formed of a large cement blocks and you can find easy enter to water. Sea bottom have large sand areas with water depth from one to six feet.
Verified Expedia guest review