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All properties in Setiu, Terengganu, Malaysia
1 room, 2 adults

Sutra Beach Resort

3.5-star3.5 stars
Kampung Rhu Tapai, Setiu, Terengganu, 21010, Malaysia

3.5-star beachfront hotel with outdoor pool, near Sutra Beach
  • Free buffet breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Location very poor , room was not clean with hair , dirty and toe nails clippings on…Feb 16, 2020
  • Very much in need for refurbishing. Not worth the price.The curtain is very dirty,…Jan 28, 2020

Sutra Beach Resort

from NZ$59
  • Deluxe Twin Room, Sea View
  • Deluxe Twin Room with Garden View
  • Standard Twin Room
  • Suite

What’s around Sutra Beach Resort

Landmarks

  • On the beach
  • Sutra Beach - 2 min walk
  • Merang Jetty - 2.9 mi / 4.7 km
  • Institut Teknologi Petroleum - 3.5 mi / 5.6 km
  • Pagar Besi Beach - 5.4 mi / 8.6 km
  • Batu Rakit Mosque - 6.6 mi / 10.6 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Snorkeling nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Merang Restaurant - This restaurant specializes in international cuisine.

Sutra Beach Resort’s small print

Also known as

  • Sutra Beach
  • Sutra Beach Resort Hotel Setiu
  • Sutra Beach Resort
  • Sutra Beach Resort Setiu
  • Sutra Beach Setiu
  • Sutra Beach Hotel Terengganu
  • Sutra Beach Resort Terengganu Hotel Marang
  • Sutra Beach Resort Terengganu Marang, Malaysia
  • Sutra Beach Resort Hotel
  • Sutra Beach Resort Setiu

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sutra Beach Resort

  • What are the cleanliness and hygiene measures currently in place at Sutra Beach Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sutra Beach Resort?
    Yes, there's free self parking.
  • Is there a pool at Sutra Beach Resort?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sutra Beach Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sutra Beach Resort?
    You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Are there restaurants at or near Sutra Beach Resort?
    Yes, Merang Restaurant offers international cuisine. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change).
  • What is there to do at Sutra Beach Resort and nearby?
    Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Recent reviews

Good 7.0 From 86 reviews

Very good 8.0
Toilet need to be improved. A bit dated. In one of my room, the basin is clogged.
Wan, my2 night family trip
Good 6.0
The property requires some refurbishment & upgrading. The beach is good & clean.
my1 night family trip
Very good 8.0
The beach was great and love tye food
my1 night trip
Exceptional 10.0
Love the view
my1 night family trip
Very good 8.0
Pemandangannya cantik belatarbelakangkan lautan yang luas mata memandang dengan deruan ombak yang kuat.Swimming pool yang luas sesuai untuk mandi-manda.Firstime masuk bilik ada lipas memang dah standby fumakilla,Lantai dan cadar katil yang berpasir seolah tidak dibersihkan.Channel tv yang teruk sekejap ada sekejap tiada seolah-olah dikontrol siarannya.Breakfast juga kurang sedap dan tidak pelbagai hilang selera hendak makan.datang dari jauh ingatkan hendak makan nasi kerabu @ nasi minyak terengganu tapi dihidang menu yang sama dengan hotel sebelum ini dekat KT.Apapun selama 3 hari 2 malam di hotel yang berbeza merupakan percutian yang indah bagi kami,kerana KT merupakan bandar yang tenang jauh dari kesesakan jimat masa untuk pergi ke sesuatu tempat.Disamping itu,pantai yang menarik untuk dilawati menggamit keinginan untuk datang lagi.
my1 night family trip
Exceptional 10.0
this hotel is really suitable for those who wanted to spend time at hotel with family and those who love beach so much. this place is suitable for those who would like to organize family day. it is an old hotel but has good maintanence for the room except the toilets are a bit old school. some of the rooms that we booked also had problems with their flush. But they manage to overcome the problems right after we called them. i booked 10 hotels room online for my family day group. everyone was satisfy with the room except for bathrooms for some of them. the room is quite spacious and my expectation was wrong when i entered the room. it was clean n well maintain for an old hotel. but like i said they give fast respond to our complaints. the breakfast was quite good and they have lots of foods. i would like to give extra credit for their pool. they have big and spacious pool for kids and adults. we bought a unicorn float, and variety of floats to play with the kids at the pool. it was superbly fun and everyone enjoy our 2 days 1 night stay.. what made it more fun is that uu can see the beach directly from the poolside. the beach is only 200m away and u can feel the breeze while chilling at the pool. we didnt spend time going out from the hotel since we enjoyed our short stay. we went to one of the restaurant nearby. The restaurant is D'perahu(masakan panas/seafood) like 5 mins away. they serve good food and gave us discounts since we add on more sets for our group..
my1 night trip with friends
Very good 8.0
Good and comfortable
my4 night family trip
Exceptional 10.0
Good service
my1 night trip
Very good 8.0
Staff should be more friendly
my1 night family trip
Good 6.0
The property is deterioting and require urgent refurbishment and upgrading. The actual does not same as the photos on Expedia page. The landscape is bad, the room is dusty (bad experience for my son which allergic to dust). some furnitures and fitting were not available as in the photos (probably it was not replaced when it was damaged). The beach is good, ala carte food is good.. love the chicken wing and tomyam.
Hasman, my1 night family trip

Sutra Beach Resort