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All properties in Niagara Falls (and vicinity), USA, New York, United States of America

The Giacomo, Ascend Hotel Collection

Boutique hotel with bar/lounge, near Seneca Niagara Resort & Casino

  • Free full breakfast, free WiFi, and free parking
From
NZ$323

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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1 / 83Hotel Bar
9.0.Superb.
  • Clock refused to turn off its alarm. Staff gave excellent service. The breakfast was…

    Sep 4, 2019

  • The website is deceiving! The room had ripped curtains, stink bugs and the smell of wet…

    Jun 4, 2021

See all 497 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 41 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

What’s around

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 9 min walk
  • Rainbow Bridge - 10 min walk
  • Cave of the Winds - 13 min walk
  • Clifton Hill - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking (Fireplace)
  • Standard King Non Smoking 2 person Whirlpool in Bath
  • Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Jacuzzi
  • Standard Room, 1 King Bed, Fireplace
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Fireplace

What’s around

Landmarks

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 9 min walk
  • Rainbow Bridge - 10 min walk
  • Cave of the Winds - 13 min walk
  • Clifton Hill - 18 min walk
  • Casino Niagara - 19 min walk
  • Fallsview Indoor Waterpark - 25 min walk
  • Skylon Tower - 33 min walk
  • Fallsview Casino - 35 min walk
  • Horseshoe Falls - 37 min walk

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 6 min drive
map

At a glance

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-3:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1929
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Hand-held showerhead
  • Closed captioned TV
  • Portable shower seat
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Lever door handles

Languages Spoken

  • English
  • French
  • German
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby

Small print

Also known as

  • Giacomo Hotel
  • The Giacomo An Ascend Hotel Collection Member
  • The Giacomo, Ascend Hotel Collection Niagara Falls
  • The Giacomo, Ascend Hotel Collection Hotel Niagara Falls
  • Giacomo Hotel Niagara Falls
  • Giacomo Niagara Falls
  • The Giacomo Hotel Niagara Falls
  • Giacomo
  • The Giacomo, Ascend Collection
  • The Giacomo, Ascend Hotel Collection Hotel

Optional extras

Rollaway beds are available for USD 10.0 per night

Pets are allowed for an extra charge of USD 25.00 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Giacomo, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking. Parking spots may be limited.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
  • You can check in from 4:00 PM - 3:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Western Door (7-min walk), Zaika Indian Cuisine (8-min walk), and Power City Eatery (9-min walk).
  • No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (4-min walk) and Casino Niagara (19-min walk) are both nearby.
  • Have fun with nearby winter activities like cross-country skiing, sledding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. The Giacomo, Ascend Hotel Collection also has a 24-hour fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Great place to stay

    We loved our stay at The Giacomo. The hotel was very clean and all of the staff was very nice and helpful. Free parking was across the street in a gated lot, which was very nice. They offer an on-site bar, which had a very comfortable setting and a lounge on the 19th floor with beautiful views. Our room (and I think all rooms) had a refrigerator and a Keurig coffee maker. All of these amenities made our stay even nicer. The hotel is very close to the casino and the state park. We would definitely stay there again and recommend to others

    Mary, 2 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Strongly recommend !!!

    The pictures on any website do not do the place justice the experience in person leaves you saying " I'm home " The entire hotel is super cozy, clean, its nice and quiet, they bring you milk and cookies every night!!! The decor is stunning and the room we had was very big , I strongly recommend Giacomo, also the sky lounge has thee best view of Niagara Falls and everything surrounding it :)

    Michael, 3 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best Place In Niagra Falls!

    Phenomenal building, outstanding views, top notch service, white glove test ready, and an on site bar/lounge. I haven't had the pleasure of staying at a better established, and this hotel really iced the cake on our anniversary vacation!

    Terry, 2 night trip, May 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Horrible staff!!!

    Placed in a room and while out, got a call from woman who checked us in. She said she had given us the wrong room and offered to move our luggage and things. We were at the hotel in a common area so I told her that we preferred to move our own things. We got to our room and all of our things were gone, including my daughter’s backpack with computer and iPad. We went to front desk, was told what room we were to move to, were given the key card and headed there. When we got on elevator, we noticed my daughter’s water bottle on the elevator floor. Got to new room and our things were not there. Called the front desk and was told be gentleman who answered that he didn’t know what was going on. Went back down to front desk and the woman who had checked us in and had called me, yelled that my things were in the original room given, threw the key card at me for that room and stated that our things were there. There was no explanation or apology. Nothing! At 9:00pm that evening, she knocked on the door returning two things which we had in the fridge which she had moved along with everything else, but had neglected to return to us. Again, no explanation or apology. I intend to contact the manager upon my return home and will encourage all who cherish their belongings to stay away fro this place.

    Mary, 1 night family trip, May 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Niagara Falls

    Very nice and conveniently located within walking distance of Niagara Falls park

    Jack, 2 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great experience!

    It was wonderful! This was the first trip I’ve ever took my pup on... Usually, have to go on business trips so he not able to travel with me. But the hotel was great and and the service was great if I travel there again I will definitely check this hotel first and I will recommend this hotel to friends and family members... it’s close to everything that’s I was going to see!

    Karla, 1 night family trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Go see for yourself!

    Loved it here! Very friendly staff, beautiful room, no complaints at all. Breakfast was way better than you would expect and delivered right to your room! Couldn’t have asked for anything else! Stay in a suite with the fireplace and jacuzzi tub, so relaxing!!

    Jessica, 2 night trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel

    We really enjoyed this hotel, we have decided we will stay there again when anniversarys come up.

    Rodney, 1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was not the worst hotel, the hotel room was pretty nice but the breakfast they served was something out of a prison movie. The other things that were annoying; no place to put your soap down in the shower and no hair dryer that’s become a standard to expect from a hotel.

    1 night romance trip, Mar 7, 2021

    Verified Expedia guest review

  • 8.0.Very good

    This is my second time stay here at the hotel ,is very convenience about 10 minutes walking to the falls, it’s but what I didn’t like it was that there was terrible smoke smell at the room i open the window Trough the nite ,the bedroom had poor cleaning the miror was derty .

    1 night family trip, Mar 6, 2021

    Verified Expedia guest review

See all 497 reviews