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All properties in Hangzhou, Zhejiang, China

Banyan Tree Hangzhou

Luxury hotel in Xihu with 3 restaurants and spa

  • Free WiFi and free parking

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  • Hotel Front
  • Hotel Front
  • Indoor Pool
  • Water Villa, 1 King Bed (Lake View) - Balcony
  • Hotel Front
Hotel Front. Image 1 of 60.
1 / 60Hotel Front
2 Westbrook Resort, 21 Zijingang Road, Hangzhou, 310000, Zhejiang, China
8.6.Fabulous.
  • Nice surroundings but the villa is very cold in winter. We stayed a night in the winter…

    Dec 30, 2018

  • 好乾淨,人少,服務好

    Nov 21, 2018

See all 8 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In Xihu
  • Xixi Wetland Park - 1 min walk
  • National Wetland Museum of China - 6 min walk
  • Cai Shenmiao - 34 min walk
  • Lingyin Temple - 3.5 mi / 5.6 km
  • Yellow Dragon Sports Center - 3.6 mi / 5.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Water Terrace Suite, 1 King Bed, Terrace
  • Premier Water Terrace Suite, 1 King Bed, Terrace
  • Water Villa, 1 King Bed (Lake View)
  • Premier Water Villa, 1 King Bed, (Lake View)
  • Two Bedroom Jetpool Villa (Lake View)
  • Two Bedroom Family Villa (Lake View)

What’s around

Landmarks

  • In Xihu
  • Xixi Wetland Park - 1 min walk
  • National Wetland Museum of China - 6 min walk
  • Cai Shenmiao - 34 min walk
  • Lingyin Temple - 3.5 mi / 5.6 km
  • Yellow Dragon Sports Center - 3.6 mi / 5.7 km
  • Hangzhou Botanical Garden - 3.8 mi / 6.1 km
  • Zhejiang University - 3.8 mi / 6.1 km
  • Huanglong Stadium - 3.9 mi / 6.3 km
  • China National Tea Museum - 4.2 mi / 6.8 km
  • Quyuan Park - 4.2 mi / 6.8 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 30 min drive
  • Hangzhou Station - 14 min drive
  • Hangzhou East Railway Station - 15 min drive
  • Hangzhou Yuhang Station - 25 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
map
See on map
2 Westbrook Resort, 21 Zijingang Road, Hangzhou, 310000, Zhejiang, China

At a glance

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Separate dining area
  • Furnished balcony or patio

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.

Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.

Tea House - Onsite theme restaurant.

Lobby Bar - Onsite coffee shop.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for CNY 400.0 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards and cash.

Also known as

  • Banyan Tree Hangzhou
  • Banyan Tree Hangzhou Hotel Hangzhou
  • Banyan Tree Hotel Hangzhou
  • Hangzhou Banyan Tree
  • Banyan Tree Hangzhou Hotel
  • Banyan Tree Hangzhou Hotel Hangzhou
  • Banyan Tree Hangzhou Hotel
  • Banyan Tree Hangzhou Hangzhou

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Banyan Tree Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Muslim restaurant (2.2 mi), Lamb Spine Hotpot (2.3 mi), and Lava rock (2.3 mi).
  • Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one-way.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Banyan Tree Hangzhou also has an indoor pool and a 24-hour fitness center, as well as a sauna and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    酒店周邊環境優美,服務人員非常細心十分推薦入住

    1 night romance trip, May 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    飯店服務很好,環境優美,距離西溪溼地很近,飯店也有接送服務很方便。

    HSUAN JUNG, 1 night trip with friends, Mar 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    古樸典雅,食的玩的都好

    古樸典雅,房間整潔度高。裏面有一家中餐廳是吃杭州菜的,雖然價錢較高,但味道是一流的,很值得一試。最值得去的是河內道氾舟,風景優美自然,鳥鳴不絕。遊河內道記得要提前跟酒店人員預定,頗滿的。

    1 night family trip, Nov 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, May 3, 2019

    Verified Expedia guest review

  • 4.0.Fair

    1 night trip, Dec 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Xiaodong, 1 night family trip, Nov 19, 2018

    Verified Hotels.com guest review

See all 8 reviews