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Phi Phi Natural Resort

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Beach
Beach
Beach
Infinity pool

Overview of Phi Phi Natural Resort

Phi Phi Natural Resort

3.5 star property
3.5-star beachfront resort with outdoor pool, near Laem Tong Beach

7.8/10 Good

177 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
Map
53 Moo 8, Laemtong, Phi Phi Island, Ko Phi Phi, Krabi, 81000
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
For families
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Krabi Intl. Airport (KBV) - 53 min drive
Map

About this property

Phi Phi Natural Resort

Phi Phi Natural Resort is a great choice for a stay in Ko Phi Phi. Guests can take a dip in the outdoor pool or grab a bite to eat at Leamtong Restaurant, which serves breakfast and is one of 3 restaurants. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and local sightseeing.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 79 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 9:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival
  • Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge

Taking the kids

  • Playground

What to do

  • On the beach
  • Ecotours
  • Hiking/biking trails

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Languages spoken

  • English
  • Thai

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Leamtong Restaurant - This restaurant serves breakfast only.
Kinnaree Restaurant - This restaurant serves lunch only.
Banburi Bar and Restaur - This restaurant serves lunch only.
Beach Bar Restaurant - This restaurant serves dinner only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 3 to 11 years old)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for THB 800 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Natural Phi Phi Resort
Phi Phi Natural
Phi Phi Natural Resort
Phi Natural Hotel
Phi Natural Resort
Phi Phi Natural Hotel Ko Phi Phi Don
Phi Phi Natural Resort Ko Phi Phi
Phi Phi Natural Ko Phi Phi

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.1/10

Amenities

7.5/10

Property conditions & facilities
Write a review

10/10 Exceptional

The Natural Resort is a welcomed step back into a time when the service and hospitality combination was a mainstay. The expansive resort is located on Phi Phi’s most northern tip and is far away from the party crowds. The resort replicates a fifteenth century Japanese fiefdom and the architects and engineers have created something to behold regarding their execution. From the expertly landscaped vistas to the rolling pathways, every angle of the resort is designed to please the eye; and every operational system is seamlessly blended; point of view presentation and aesthetics are paramount. The resort models its rate selections to represent the guest’ chosen class within the village. Spend the extra investment and treat yourself, you deserve the attention – right? You’ll understand immediately how the extra investment returns its dividends. My wife and I focus on several key indicators: Maintenance and upkeep; cleanliness; service and attentiveness; and does the resort excel at it defined purpose. The Natural performs brilliantly on all fronts. My wife and I stayed here for twelve days and loved the experience. She remarked: She will miss this resort as we move on to our next destination. We operate businesses that thrive and depend on customer satisfaction. We like to believe we recognize a wining model when it presents. As mentioned earlier, if you are on the fence, just do it. When you are immersed within your decision, you will smile – trust us.
Corey/jennie, 12-night romance trip
Verified Expedia guest review

6/10 Good

The check in of this location was very easy and the staff was extremely friendly throughout our entire stay. They provided a shuttle to our room and helped us with our luggage; they also explained the layout of the resort. Overall, the room was clean but there were little bugs on the bed and we had a family of geckos in our bathroom. Obviously, this is a nature resort so animals are expected but we were not fans of either. Also, there are no shops to buy snacks nearby so you have to purchase the snacks from the mini bar because everything is on the main pier and you can only get there via boat. Due to not having an ATM nearby the resort allowed us to charge our massages to the room which was very convenient. Another negative aspect is that the beach location of the resort was very small.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Read :)
Its very far from everything. You have to take a 35 min ride on a boat, the hotel provides a discounted rate for guests. If you dont like to walk or if you cant walk uphill, this is not for you. The hotel helps you with your bags when you get there and when you leave, but for everything else, get ready to walk up and down, its a kind of cabañas connected with roads set up (beautifull set up). When you get there, basically you stay there. There is a few restaurants with good food and one convinience store. You can only enjoy the beach before 2pm, after that, forget about it, the tide takes the sea away and you only are going to able to get your tip toes wet, so, because all the tours are in the morning, maybe you are going to be able to enjoy the beach if you dont go to any. Food and drinks are kind of expensive. I can say drinks are more expensive, like double more. Over all, the hotel set up was beautiful, the staff was very helpfull, the guy selling the tours next to the front desk speaks spanish!!! (Personally I was impressed so I have to mention it) food was very good.
Fernando, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

My expectations were high because of very high price, four stars and impression by net info, however when we were shown our "regular"rooms, it was apartment rooms in an apartment building farthest away from the water. Terrible. Couldn't even see the sea. Reception, restaurants and breakfast close to/by the water. As with many places I´ve seen, they seem old, worn down, not well taken care of. big plastic tubes on the beach from "machine" buildings.
3-night trip
Verified Expedia guest review

8/10 Very good

Shay sayag, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I like that it was not a crowded noisy area and it felt good to be able to enjoy the natural beauty of the island.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

First time to Koh Phi Phi
Getting to the hotel wasn't that easy. Once we landed at the pier from Phuket, it was up to us to find a taxi boat. The hotel did not have any kind of service to get us there and plenty of taxis were trying to upcharge us. The actual stay and food was good for the breakfast and surrounding restaurants. The night view while eating dinner on the beach was really nice. We went kayaking and the beach was absolutely gorgeous during the day. The only other gripe I have was the cleanliness of the room. There were little bugs running around the sink.
Phillip, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Far from anything
We stayed at this hotel for three nights. We did not know that there was a ferry that we could take to the hotel that cost 200 baht. We ended up hiring a boat to take us to the hotel and it cost 1200 baht. The first room we were put in was infested with ants including the bed. We told the staff. They came and sprayed our room and there was still ants in our bed and in the room. They moved us to another room in the same building. This room was also infested with ants including the bed. We asked to a refund and wanted to change hotels. They refused and they also refused to upgrade our room. We contacted Expedia and Expedia advocated for us. We ended up get moved to a upgraded room. This room didn’t have ants but the beds are rock hard. They are harder than the average Thai bed and the pillows are also rock hard. There was a sewer smell coming from the bathroom. The rooms were very run down. The air conditioning works well. The private beach advertised is all rocks and you are unable to lay on it. The other beach has boats coming and going all the time. There are also Tractors going up and down it all day and there is broken beer bottles scattered all along the beach. The food is very expensive on this side. Also if you want to go to town you either have to wait to go on the ferry which stops at 530 or pay for a boat which is around 900 baht one way. The ferry also does not run very often and it takes an hour to get to town. Overall we would not stay at this resort again.
Megan, 3-night trip
Verified Expedia guest review

4/10 Fair

Deceiving photos, rundown facility, rocky beach
The photos of the room unfortunately don't match the reality. The pictures convey a rustic, charming hotel. The reality is that the rooms are a lot more bare and basic. Our mattress was horrible. I've dealt with rock-hard mattresses in other hotels, but that wasn't even the case here. The mattress felt like it was literally made out of cheap wood or cardboard, with not even a semblance of padding of cushion on it. Luckily we were only staying for one night. The bathroom was okay, the shower was very small with one sad little shelf that can hold just a bar of soap. Eventually, there was a continuous noise and the bathroom started smelling like sewer (maybe from using the shower or using the sink?) which was even more off-putting. The hotel grounds themselves are depressing. Construction sites/what looks like a trash heap on the way to my room, a giant standing 'pond' of still water that's a magnet for mosquitoes, depressing, rundown restaurants (one restaurant had a fish tank that looks like it hasn't been cleaned once in years- cloudy water and lots of green algae). Luckily, the bed came with a mosquito net. The beach is a strip of extremely rocky shores and shallow waters, and a strip further down that's populated by longboats, and more rocky waters. Suffice to so, we didn't see a lot of swimmers and hardly did any swimming ourselves. Just all-around disappointing. The staff were helpful and the breakfast buffet was decent, but it wasn't a very relaxing stay.
1-night trip
Verified Expedia guest review