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The Oyster Box
Upmarket beachfront hotel with spa, near Umhlanga Rocks Beach
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The Oyster Box
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Overview of The Oyster Box
9.6
Exceptional
Property highlights
- Pool
- Pet-friendly
- Spa
- Free parking
- Air conditioning
- Free WiFi
2 Lighthouse Road, Umhlanga, KwaZulu-Natal, 4320
Main amenities
- Daily housekeeping
- On the beach
- 2 restaurants and 3 bars/lounges
- Full-service spa
- 2 outdoor pools
- Breakfast available
- Free children's club
- Free supervised childcare
- Health club
- Sauna
- Beach umbrellas
- Beach sunloungers
Feel at home
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's club (free)
- Premium TV channels
- Garden
Room options
View all photos for Presidential Suite
Presidential Suite
View all photos for Superior Garden Villa
Superior Garden Villa
View all photos for Family Room (Sea Facing)
Family Room (Sea Facing)
View all photos for Luxury Suite (Sea Facing)
Luxury Suite (Sea Facing)
View all photos for Deluxe Suite (Sea Facing)
Deluxe Suite (Sea Facing)
View all photos for Garden Villa Loft
Garden Villa Loft
View all photos for Junior Room, 1 King Bed (Cabana)
Junior Room, 1 King Bed (Cabana)
View all photos for Classic Room (Garden Facing)
Classic Room (Garden Facing)
View all photos for Classic Room (Sea Facing)
Classic Room (Sea Facing)
View all photos for Luxury Room (Sea Facing)
Luxury Room (Sea Facing)
View all photos for Sea Facing Cabana
Sea Facing Cabana
About this area
What's nearby
- On the beach
- Umhlanga Rocks Beach - 5 min drive
- Durban Beach - 10 min drive
- UShaka Marine World - 14 min drive
Getting around
Restaurants
- Fish - 6 min walk
- Little Havana - 5 min walk
- Butcher Boys - Umhlanga - 4 min walk
- KUNG THAI RESTAURANT Umhlanga - 3 min walk
- The Chefs' Table - 3 min walk
About this property
The Oyster Box
Languages
Afrikaans, English, Spanish, Xhosa, Zulu
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 86 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Children
- Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets allowed (2 total)*
- Service animals welcome
- Specific rooms only*
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free on-site self-parking
- Free on-site valet parking
- Wheelchair-accessible parking on site
- On-site parking is limited
- Electric vehicle charging point on site
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Designated smoking area (fines apply)
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 2 restaurants
- 3 bars/lounges
- Poolside bar
- Coffee shop
- Private dining
- Private picnics
- Shared fridge
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Free children's club
- Free supervised childcare/activities
- Children's menu
- Children's games
- Toys
What to do
- On the beach
Working away
- Business centre
- Meeting room
- Computer station
- Conference centre
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Porter/bellhop
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 3 buildings/towers
- Built in 1947
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Library
- Television in common areas
- Health club
- 2 outdoor pools
- Arcade/games room
- Full-service spa
- Sauna
- Massage/treatment rooms
- Wine-tasting room
- At least 80% of food locally sourced
- Vegan dining options
- Vegetarian dining options
- Locally owned and organised tours and activities
- Local artist showcase
- At least 10% of profits reinvested in community and sustainability
- Double-glazed windows
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soft drinks bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Wheelchair-accessible
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in hallways
- Handrails in stairwells
- Wheelchairs available on site
- Raised toilet seat
- Low-height worktop and sink
- Grab bar near toilet
- Tile flooring in room
Room amenities
Be entertained
- DVD player
- 43-inch Smart TV
- Premium TV channels
Home comfort
- Heating (climate-controlled) and air conditioning
- Ceiling fan
- Minibar
- Coffee/tea maker
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board (on request)
Sleep well
- Pillow menu
- Turndown service
- Alarm clock
- Premium bedding
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Patio
Freshen up
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired Internet
- Phone
- Desk chair
- Electrical adapters/chargers
Food and drink
- Champagne service
- Free bottled water
- High chair
- Reusable coffee/tea filters
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
- Energy-saving switches
- LED light bulbs
- Water-efficient toilets only
- Guidebooks/recommendations
- Restaurant dining guide
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
The Ocean Terrace – Overlooking the ocean, this family restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Palm Court – This coffee shop specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Reservations are required. Open daily.
The Grill Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
The Lighthouse Bar – This rooftop bar specialises in international cuisine and only serves light fare. Open daily.
The Oyster Bar – This Champagne bar specialises in international cuisine and only serves light fare. Open daily.
Awards and affiliations
The Oyster Box is listed in the 2021 Travel + Leisure 500.
Fees & policies
Refundable deposits
- Breakage deposit: ZAR 1000 per stay
Optional extras
- Buffet breakfast is offered for an extra charge of approximately ZAR 495 for adults and ZAR 495 for children
- Airport shuttle service is offered for an extra charge of ZAR 510 per vehicle (one-way)
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for ZAR 495.0 per night
Pets
- Service animals exempt from fees
- Pet deposit: ZAR 1000 per night
- Pets are allowed for an extra charge of ZAR 1000 per pet, per night
Pool, spa, & gym (if applicable)
- Children under 18 years old are not allowed in the fitness facility without adult supervision
- Guests under 16 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Box Oyster
Oyster Box
Oyster Box Hotel
Oyster Box Hotel Umhlanga
Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel
The Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel Umhlanga