See all properties

Choose dates to view prices

The Roker Hotel, BW Premier Collection

Photo gallery for The Roker Hotel, BW Premier Collection

Individually decorated, individually furnished, desk, laptop workspace
View from property
Individually decorated, individually furnished, desk, laptop workspace
Terrace/patio
Reception

Overview of The Roker Hotel, BW Premier Collection

VIP Access

The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel in Roker with 3 restaurants and bar/lounge
8.2 out of 10 Very good
8.2/10 Very good

557 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk
The price is NZ$146
Price available on 01/06/2023
Map
Roker Terrace, Sunderland, England, SR6 9ND
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
For families
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Roker
  • Stadium of Light - 4 min drive
  • Quayside - 18 min drive
  • University of Newcastle-upon-Tyne - 20 min drive
  • St. James' Park - 21 min drive
  • Beamish Open Air Museum - 22 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 31 min drive
  • Durham (MME-Teesside Intl.) - 44 min drive
  • Sunderland Station - 9 min drive
  • Seaham Station - 13 min drive
  • Chester-le-Street Station - 17 min drive
  • Seaburn Station - 23 min walk
  • Stadium of Light Station - 24 min walk
  • St. Peter's Station - 24 min walk

Restaurants

  • Fulwell Tandoori - 15 min walk
  • The Avenue - 14 min walk
  • The Blue Bell - 19 min walk
  • Grannie Annies - 5 min walk
  • The Cambridge - 14 min walk
Map

About this property

The Roker Hotel, BW Premier Collection

Enjoy your visit to Sunderland with a stay at The Roker Hotel, BW Premier Collection. The cocktail bar is a great place to grab a drink, and guests looking for a bite to eat can visit Italian Farmhouse, one of 3 restaurants, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests might experience some noise from the bar located downstairs.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Marina nearby

Working away

  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Italian Farmhouse – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.
Poetic License – Overlooking the ocean, this cocktail bar specialises in soul food and serves lunch and dinner. A children's menu is available. Open selected days.
Let There Be Crumbs – This café overlooks the ocean. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Roker Hotel, BW Premier Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at The Roker Hotel, BW Premier Collection?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 1 June 2023 start from NZ$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at The Roker Hotel, BW Premier Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Roker Hotel, BW Premier Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Roker Hotel, BW Premier Collection?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Roker Hotel, BW Premier Collection?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (19-min drive) is nearby.
Are there restaurants at or near The Roker Hotel, BW Premier Collection?
Yes, there are 3 on-site restaurants, featuring Italian cuisine and ocean views.
What's the area around The Roker Hotel, BW Premier Collection like?
The Roker Hotel, BW Premier Collection is in Roker, a short 13-minute walk from Whitburn Sands. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Gillian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall a great stay, room was clean, had everything we needed except the door would not lock. Everything else was great - staff were friendly - it was a fairly quiet location. Free drink in the bar for hotel guests was a lovely surprise! Thank you!
Miss, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kathryn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A Nice Place to Stay
Nice and clean rooms although quite small. Thank goodness a fan was provided for some air flow. Wonderful staff and awesome breakfast.
Brian, 3-night trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easter 2023
Fantastic place, sea views great. Good location. Food and drink prices reasonable. No issues, would stay here again. Friendly staff
Darren, 3-night trip
Verified Hotels.com guest review

6/10 Good

Lynn, 1-night trip
Verified Hotels.com guest review