All properties in Osorno, Los Lagos Region, Chile

Sonesta Hotel Osorno

4-star hotel in Osorno with 2 restaurants and 2 bars/lounges

  • Free WiFi and free parking

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Ejercito 395, Osorno, 5300587, Los Lagos, Chile
  • everything at the hotel was beyond expectation

    Jan 9, 2020

  • The property was modern, clean, and comfortable. Great service. And they had a very nice…

    Aug 6, 2019

See all 39 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • 2 restaurants and 2 bars/lounges
  • Free airport shuttle
  • Conference center

What’s around

  • On the riverwalk
  • Fort Reina Maria Luisa - 7 min walk
  • Plaza de Armas - 13 min walk
  • Osorno Cathedral - 14 min walk
  • Church of San Francisco - 21 min walk
  • Ruben Marcos Peralta Stadium - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Ejecutiva Twin
  • Estandar King
  • Estandar Twin
  • Ejecutiva King
  • Junior Suite King


Ejercito 395, Osorno, 5300587, Los Lagos, Chile
  • On the riverwalk
  • Fort Reina Maria Luisa - 7 min walk
  • Plaza de Armas - 13 min walk

What’s around


  • On the riverwalk
  • Fort Reina Maria Luisa - 7 min walk
  • Plaza de Armas - 13 min walk
  • Osorno Cathedral - 14 min walk
  • Church of San Francisco - 21 min walk
  • Ruben Marcos Peralta Stadium - 26 min walk
  • Osorno Medialuna Rodeo Stadium - 2.5 mi / 4 km
  • Los Lagos University - 3.2 mi / 5.1 km

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 17 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 106 rooms


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free airport shuttle


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Casino

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 13
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Garden


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Sonesta Hotel Osorno
  • Sonesta Osorno
  • Sonesta Hotel Osorno Hotel
  • Sonesta Hotel Osorno Osorno
  • Sonesta Hotel Osorno Hotel Osorno


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: 19 percent of room rate

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Sonesta Hotel Osorno does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from January 13 2021 to September 30 2021 (dates subject to change). The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Fogon Copahue (6-min walk), Club de Artesanos (9-min walk), and Cafe Central (13-min walk).
  • Yes, a free airport shuttle is available.
  • Yes, there's a casino, featuring 292 slot machines and 21 gaming tables. Bingo is offered.
  • Sonesta Hotel Osorno has 2 bars and a casino, as well as a garden.
  • 8.0.Very good

    pleasant but not exceptional

    Amanda, 4 night business trip, Mar 2, 2020

    Verified guest review

  • 6.0.Good

    Basic hotel

    The hotel room was large and comfortable...but outdated. The area was not near anything you could easily walk to....but they had a casino and gym and restaurants that you could enjoy.

    Marla, 2 night romance trip, Mar 24, 2019

    Verified guest review

  • 10.0.Exceptional

    Great hotel

    Great hotel, modern and clean! Great view to the river

    Jong Hyun, 1 night trip with friends, Feb 11, 2019

    Verified guest review

  • 10.0.Exceptional

    The rooms were spacious and linens were white and clean. We had a lot of room to spread out. The beds were very comfortable. Everyone was very kind!

    1 night trip with friends, Jan 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Business and casino in Osorno

    Nice modern hotel with food outlets in the complex and casino attached. Downside is 1 km out of town with not much Chilean flavour - more a business hotel. Nice river view and friendly staff. Coffee and tea making available one floor level but not in rooms and had to send for milk.

    Bryan, 1 night trip with friends, Jan 7, 2019

    Verified guest review

  • 8.0.Very good

    The cover of the matress was plastic and dis not respires very uncomfortable despite a bery good bed

    1 night trip, Dec 15, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Asian-Level finesse and kindness.

    We have returned to SONESTA time and again. Always attentive, ready to help, warm and speedy. The hotel also has superb restaurants like Cook's whete their cuisine is just as exquisite as fine is the Staff. Bravo! All the way

    DIEGO, 1 night business trip, Nov 18, 2018

    Verified guest review

  • 10.0.Exceptional

    Buena experiencia

    La buena atención y cordialidad de recepción y de todo el personal, la habitación grande cómoda, nos pareció muy conveniente tener una cafetera con variedad de té en la habitación éso marca la diferencia de otros hoteles, también los detalles pequeños de chocolates, también destacar la limpieza, buen desayuno, tiene un buen restaurante con variedad de platos y postres, la atención del personal en el restaurante perfecto y otro detalle del hotel es la bienvenida con un pisco sour o jugo... Personalmente fue perfecto la elección

    Erika, 3 night trip, Mar 7, 2020

    Verified guest review

  • 10.0.Exceptional

    Volvió la excelencia

    Me sorprendió que hayan recuperado el excelente nivel que tenía el hotel cuando comenzamos a visitarlo! Felicitaciones!! Otra vez un excelente servicio de todo el personal, excelente desayuno nuevamente (extrañamos aun la señora que hacia los omeletes en el momento)

    Gabriel, 1 night family trip, Feb 1, 2020

    Verified guest review

  • 10.0.Exceptional


    El hotel esta en exelentes condiciones. el personal super amable. impecable la estadia.

    Sandra, 1 night family trip, Jan 28, 2020

    Verified guest review

See all 39 reviews