All properties in Ghent, Flemish Region, Belgium

Charme Hotel Hancelot

4-star hotel with restaurant, near Saint Bavo Cathedral

  • Free WiFi

Image gallery

  • Interior Entrance
  • Interior Entrance
  • Superior Double Room - Living Area
  • Superior Double Room - Living Room
  • Interior Entrance
Interior Entrance. Image 1 of 44.
1 / 44Interior Entrance
8.4.Very good.
  • Great pace for an overnight stay in a charming and authentic building in a quiet area…

    Jul 18, 2020

  • Extremely run down does not look like the pictures on the website. Damp on the walls. We…

    Nov 28, 2019

See all 49 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from March 1 2021 to July 1 2021 (dates subject to change):
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 12 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center
    • Self parking

    For families

    • Private bathroom
    • Television
    • Garden
    • Terrace
    • Daily housekeeping
    • Hair dryer

    What’s around

    • Saint Bavo Cathedral - 15 min walk
    • Gravensteen Castle - 23 min walk
    • Small Beguinage Ghent - 4 min walk
    • King Albert Park - 6 min walk
    • Capitole Theatre - 6 min walk
    • Ghent Public Library - 6 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Comfort Double Room
    • Deluxe Double Room
    • Superior Double Room


    • Saint Bavo Cathedral - 15 min walk
    • Gravensteen Castle - 23 min walk
    • Small Beguinage Ghent - 4 min walk

    What’s around


    • Saint Bavo Cathedral - 15 min walk
    • Gravensteen Castle - 23 min walk
    • Small Beguinage Ghent - 4 min walk
    • King Albert Park - 6 min walk
    • Capitole Theatre - 6 min walk
    • Ghent Public Library - 6 min walk
    • Glass Alley - 8 min walk
    • Protestant Church - Gent Centrum - 9 min walk
    • Vooruit Arts Centre - 10 min walk
    • World of Kina - 11 min walk
    • St. Peter's Abbey - 0.6 mi / 0.9 km

    Getting around

    • Brussels Airport (BRU) - 34.2 miles/55 km
    • Ghent-Dampoort Station - 20 min walk
    • Gentbrugge Station - 24 min walk
    • Ghent-Sint-Pieters Station - 26 min walk

    At a glance

    Hotel size

    • This hotel has 12 rooms
    • This hotel is arranged over 4 floors


    • Check-in time 4:00 PM-10:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Arrivals after 10 PM cannot be accommodated.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • No pets or service animals allowed


    • Free WiFi in public areas
    • Free WiFi in rooms


    • Onsite self parking (EUR 15 per day)
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge

    Things to do

    • Fitness facilities
    • Bicycle rentals nearby

    Working away

    • Business center
    • Conference space
    • Conference space size (feet) - 118
    • Conference space size (meters) - 11
    • One meeting room


    • Front desk (limited hours)
    • Tours/ticket assistance
    • Luggage storage
    • Multilingual staff


    • Number of buildings/towers - 1
    • Garden
    • Terrace
    • Fireplace in lobby

    Languages Spoken

    • Dutch
    • English
    • French

    In the room

    Home comforts

    • Ceiling fan
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • TV

    Stay connected

    • Free WiFi


    • Daily housekeeping
    • In-room safe

    Small print

    Also known as

    • Charme Hancelot
    • Charme Hotel Hancelot Ghent
    • Charme Hotel Hancelot Hotel Ghent
    • Charme Hancelot Ghent
    • Charme Hotel Hancelot
    • Charme Hotel Hancelot Ghent
    • Hancelot
    • Charme Hotel Hancelot Hotel

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

    Self parking costs EUR 15 per day

    Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)


    This property does not have elevators.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    This property accepts credit cards and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the city: EUR 3.00 per person, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


    • Yes, Charme Hotel Hancelot does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day. Parking spots may be limited.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 4:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).
    • Yes, there's an onsite restaurant. Nearby restaurants include De Superette (7-min walk), La Dolce Vita (7-min walk), and Jour de Fête (7-min walk).
    • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a fitness center and a garden.
    8.4.Very good.
    • 8.0.Very good

      Charming hotel away from tourist crowds

      Lovely hotel, small and quiet. Breakfast was good value for 15 euros. The floor boards creaked a lot from other guests but it was no big deal. The hotel has lots of character and charm hence the name

      Joanne, 2 night trip, Oct 24, 2019

      Verified guest review

    • 6.0.Good

      The main entrance is very nice, but might be just that. The hotel is very old with a sense of low maintenance and refurbishment. Rooms are spacious but noisy when you walk through the wood old floors.

      Mauro, 1 night romance trip, Sep 19, 2019

      Verified Expedia guest review

    • 6.0.Good

      The pictures do not tell the true story. Truthfully things are a bit shabbier than illustrated. Our room was large which was great but the beds weren’t that comfortable and the pillows were horrible. Breakfast was good but on our second day it wasn’t even ready until after 9 o’clock with no explanation or apology. Location near the tram stop was a real plus

      2 night trip with friends, Aug 20, 2019

      Verified guest review

    • 10.0.Exceptional

      Great service

      Charming, cozy hotel with great service.

      Jean, 1 night romance trip, May 19, 2019

      Verified guest review

    • 8.0.Very good

      Delightful ‘period’ property which has retained its character reflecting its history as the house of a local businessman. It has wooden floors, brown furniture and is sparsely decorated but the rooms are spacious and very clean and comfortable. The breakfast is good quality and value for money and the staff are very friendly and attentive without being fussy. The property is about 10 mins walk from the historic centre but close to the tram/bus routes. I would stay here again without hesitation.

      2 night romance trip, Apr 29, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Slightly quirky - the hotel is converted merchant's house and so the layout is not the standard hotel fare. A 10 minute walk into Ghent town centre - so well placed for visiting the museums and restaurants etc. The hotel has some secure parking - but you need to contact them directly to book a space. Good breakfasts. Easy to find by car and easy to get to and from

      3 night romance trip, Mar 21, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Good hotel

      Lovely old building, if you want modern then this not for you. Our room was lovely, clean and comfortable. The only complaint was that when we arrived there was no tea or coffee in room, which there should have been. On our way out we asked reception for some for when we got back, which there wasn’t!! We asked 3 times but to no avail. We ended up just taking from breakfast room. The hotel is about 15minute walk to town centre or tram is just outside hotel. The sauna was not working which we were disappointed with. All in all it was a great stay and would recommend hotel.

      louise, 3 night trip, Sep 30, 2018

      Verified Expedia guest review

    • 8.0.Very good

      A decent place to stay if you are young and fit.

      The Hotel is in a very old building where they haven't made any changes to the original and it shows in the condition of the building. It is located in a quiet residential neighborhood and is about a 15 minute walk to the old town at a decent pace. It is only two or three stops by Tram from te main touristy area so it is better to walk. The staff, especially Anthony and Nelle were very nice and helpful. without their help I would have had a very hard time getting up to my room on the third floor as there is no elevator( which they have disclosed in the property description). The breakfast buffet is adequate.

      Rajesh, 2 night romance trip, Sep 18, 2018

      Verified guest review

    • 10.0.Exceptional

      Nice location with easy access to tram and walkable. Beautiful building. Friendly hosts.

      1 night trip, Sep 5, 2018

      Verified Expedia guest review

    • 8.0.Very good

      Lovely hotel, just out of centre. Regular trams pass by or 10 mins walk to centre. Staff very good.

      1 night trip, Sep 2, 2018

      Verified Expedia guest review

    See all 49 reviews