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1 room, 2 adults

The New London Carlton Hotel & Service Apartments, London, United Kingdom

3-star3 stars
120 Maida Vale, London, England, W9 1QA, United Kingdom

3-star hotel with restaurant, near Queensway
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Vibe
Vibe is not too good

The New London Carlton Hotel & Service Apartments, London, United Kingdom

  • Single Room
  • Standard Double Room
  • Luxury Double Room
  • Junior Suite
  • Family Room
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Luxury Twin Room

What’s around The New London Carlton Hotel & Service Apartments, London, United Kingdom

Landmarks

  • In City of Westminster
  • Queensway - 31 min walk
  • Regent's Park - 33 min walk
  • ZSL London Zoo - 35 min walk
  • Oxford Street - 36 min walk
  • Madame Tussaud's Wax Museum - 38 min walk
  • Marble Arch - 38 min walk
  • Kensington Gardens - 38 min walk

Getting around

  • Heathrow Airport (LHR) - 43 min drive
  • Gatwick Airport (LGW) - 86 min drive
  • London City Airport (LCY) - 27 min drive
  • London Kilburn High Road Station - 5 min walk
  • London South Hampstead Station - 14 min walk
  • London Kilburn Brondesbury Station - 19 min walk
  • Maida Vale Underground Station - 7 min walk
  • Kilburn Park Underground Station - 7 min walk
  • St. John's Wood Underground Station - 16 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • French
  • Italian
  • Latvian
  • Polish
  • Romanian
  • Russian

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The New London Carlton Hotel & Service Apartments, London, United Kingdom’s small print

Also known as

  • New Carlton Hotel & Service Apartments
  • The New London Carlton Hotel & Service Apartments Hotel London
  • New London Carlton Hotel & Service Apartments
  • New London Carlton Service
  • New London Carlton Hotel Service Apartments
  • New Carlton Hotel Service Apartments
  • The New London Carlton Hotel Service Apartments
  • Carlton Service Apartments
  • The New London Carlton Hotel & Service Apartments Hotel
  • The New London Carlton Hotel & Service Apartments London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 100.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of GBP 40 (subject to availability)

Self parking costs GBP 20 per day with in/out privileges

Airport shuttle service is offered for an extra charge of GBP 48 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The New London Carlton Hotel & Service Apartments, London, United Kingdom

  • Does The New London Carlton Hotel & Service Apartments offer free cancellation for a full refund?
    Yes, The New London Carlton Hotel & Service Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The New London Carlton Hotel & Service Apartments?
    Yes. Self parking costs GBP 20 per day.
  • Are pets allowed at The New London Carlton Hotel & Service Apartments?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The New London Carlton Hotel & Service Apartments?
    You can check in from 3:00 PM to 5:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 40 (subject to availability).
  • Are there restaurants at or near The New London Carlton Hotel & Service Apartments?
    Yes, there's an onsite restaurant. Nearby restaurants include Queens Arms (2-min walk), Kish (2-min walk), and Carluccio's (2-min walk).
  • Is airport shuttle service offered by The New London Carlton Hotel & Service Apartments?
    Yes, an airport shuttle is available. The charge is GBP 48 per person one-way.

Recent reviews

Good 7.0 From 182 reviews

Exceptional 10.0
Great!!
Great staff, comfy and affordable
Christopher, gb1 night trip
Good 6.0
Great stay, but not happy with luggage collection
We are happy with the stay, We are very disappointed that luggage store is advertised, but every Friday when collecting, I am made to feel that I am inconveniencing the lady who is sitting at the reception, just by the comments that were made by her. I hope next Friday I will be met by a more friendly manner.
Vanessa and Sherwyn, gb1 night business trip
Exceptional 10.0
It was wonderful
Carlos, us2 night family trip
Good 6.0
7 day stay
Comfortable room with kitchen but very run down Carpet is filthy and probably never cleaned. Only dirty chair to sit, so I used a towel over it. There is no desk, only a highly side board, so couldn’t write sitting on the chair. No breakfast available to buy even though a full restaurant is advertised in the hotels.com listing. Staff not party friendly. I understand the hotel is shutting down soon - about time!.
Naheed Atiq, us6 night trip
Good 6.0
The hotel was good enough for a one night stay over. The glass shower door in our bathroom was not closing properly, resulting in some flooding in the bathroom. The kitchen was also down. Other than that, the room was clean and warm. The hotel is also accessible via the Underground.
sg1 night trip with friends
Good 6.0
Missed Opportunity
This hotel could be a little gold mine! In the heart of Maida Vale and near some nice restaurants and the tube etc. You can be in the West End in 15 minutes It is a such a shame it is so run down and needs so much work.Our room was ok but not very clean and poorly equipped. There was a kitchen but nothing in there to make it functional, not enough cups or glasses, cutlery etc. The bed and towels were clean and beds comfy, but the whole place needs a refurb, the shower was mouldy and the walls and carpets marked. Most annoying was that the curtains didn't fit the windows! There is no public area to the hotel - no bar or restaurant or even a toilet available so don't plan to do anything but sleep there. The hotel is quite a noisy building - we could hear other toilets being flushed, the lift and people talking. Staff were pleasant and parking is secure, if not on the expensive side for this part of London. If you managed to pay about £40- 50 per night for a room it would be a fair price, I have stayed in better Premier Inns and Travelodges.
gb1 night family trip
Very good 8.0
Satisfied
HATIM, gb2 night business trip
Very good 8.0
Very warm cordial staff. Clean rooms, clean sheets, quiet and serene environment.
Umaru, ie4 night trip
Good 6.0
We noticed a lot of grime in the bathroom and kitchen area, we had to clean this ourselves as we had 2 young children with us. Because of this we decided not to eat breakfast there that we pre paid for. They have me £20 off the £30 parking charge. But felt they could of gone a bit further. The staff were understanding, but there was no one of authority around to discuss this with.
Simon, gb1 night family trip
Fair 4.0
Really, really bad hotel. Stay away from this.
I would strongly recommend not to book at this hotel. I made the mistake of paying in advance for four nights; if we could, we would have left immediately and found an other hotel. The hotel is in really bad shape, and the breakfast was terrible. The first night my two daughters and I had to share a bed because the extra bed we had was impossible to sleep in. There was no air condition and it was very warm, and we had almost no sleep at all that night. I should add that most of the employees were polite and friendly. I think they understood that we were extremely dissatisfied.
Haavard, ie4 night family trip

The New London Carlton Hotel & Service Apartments, London, United Kingdom

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