Crystal Hotel - Pacha Marrakech

Photo gallery for Crystal Hotel - Pacha Marrakech

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Outdoor pool
Outdoor pool
Outdoor pool
Superior Suite | Room

Overview of Crystal Hotel - Pacha Marrakech

Crystal Hotel - Pacha Marrakech

5.0 star property
Luxury hotel in Agdal with outdoor pool and pool bar

6.6/10 Good

21 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Map
Zone hoteliere de l'Aguedal, Bloulevard Mohamed VI, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Nightclub
  • Free airport shuttle
  • Pool bar
  • Bar/lounge
  • 24-hour room service
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
For families
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Agdal
  • Jemaa el-Fnaa - 12 min drive
  • Majorelle Gardens - 14 min drive

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 10 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

About this property

Crystal Hotel - Pacha Marrakech

5-star luxury hotel in the heart of Agdal
At Crystal Hotel - Pacha Marrakech, you can look forward to free breakfast, a free roundtrip airport shuttle, and a nightclub. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a garden.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, an area shuttle, and multilingual staff
  • An elevator, express check-in, and a porter/bellhop
Room features
All 11 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with satellite channels and DVD players
  • Balconies, separate sitting areas, and coffee/tea makers

At a glance

Hotel size

  • 11 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available on request)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Downhill skiing nearby

Working away

  • Conference space (13000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Garden
  • An outdoor pool
  • Nightclub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Also known as

Crystal Hotel Marrakech
Crystal Hotel Pacha
Crystal Hotel Pacha Marrakech
Crystal Pacha
Crystal Pacha Marrakech
Hotel Crystal Marrakech
Hotel Pacha Marrakech
Pacha Hotel Marrakech
Pacha Marrakech
Crystal Pacha Marrakech
Crystal Hotel - Pacha Marrakech Hotel
Crystal Hotel - Pacha Marrakech Marrakech
Crystal Hotel - Pacha Marrakech Hotel Marrakech

Frequently asked questions

Is there a pool at Crystal Hotel - Pacha Marrakech?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Hotel - Pacha Marrakech?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crystal Hotel - Pacha Marrakech?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Hotel - Pacha Marrakech?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crystal Hotel - Pacha Marrakech?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Crystal Hotel - Pacha Marrakech?
No, this hotel doesn't have a casino, but Casino de Marrakech (6-min drive) and Le Grand Casino de la Mamounia (15-min drive) are both nearby.
What is there to do at Crystal Hotel - Pacha Marrakech and nearby?
Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub and a garden.
Are there restaurants at or near Crystal Hotel - Pacha Marrakech?
Yes. Nearby restaurants include Amore italiano (13-min walk), Kasbah Cafe (2 mi), and La Table de la Kasbah (2.1 mi).
Does Crystal Hotel - Pacha Marrakech have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crystal Hotel - Pacha Marrakech like?
Crystal Hotel - Pacha Marrakech is in Agdal, a short 10-minute drive from Menara Airport (RAK) and 11 minutes' walk from Agdal Gardens.

Overall score and ratings

6.6

Good

7.9/10

Cleanliness

6.4/10

Staff & service

6.9/10

Property conditions & facilities

6/10 Good

Great decor/food, large rooms, but sub par service
Had a junior suite with a private roof terrace that was beautiful. The decor was great and the restaurant delicious. However, they barely speak English and are apprehensive to even give you extra towels. We requested two extra and they made us give them two used ones in exchange - what hotel does that? There were a few other service issues and lots of language barriers. If you want luxury my recommendation is to stay at a different hotel that understands the concept better.
Verified Expedia guest review

2/10 Poor

very ver bad, poor service and maintenance
Breakfast was just horrible, no eggs, no yoghurt, no cheese. Hotel service was very poor, several things in the room were broken (please note this was a suite). People arriving at 04:00AM deciding to make a party on our roof terrace (very noisy). Very poor overall, the only thing that is OK, is the swimming pool and the lunch at Crystal
Verified Hotels.com guest review

8/10 Very good

À very good place but service need be improved
The hotel is good and facilities also nice pool the service has to be improved staff need be better trained
Verified Hotels.com guest review

6/10 Good

Not worth the effort
Room was good. Breakfast was terrible, poor service & forced to sit outside in bitterly cold wind, hotel is out of the way
Verified Expedia guest review

10/10 Exceptional

Magnifique
Séjour inoubliable magique
Verified Hotels.com guest review

4/10 Fair

Accueil mitigé, pas de room service, climatisation totalement insuffisante pour les températures locales, notre chambre ne portait pas de numéro ( difficile de se repérer dans les couloirs ainsi ), pas ou peu d'assistance pour les bagages . Hotel privilégiant ses activités de club et son restaurant mais le service d'hôtellerie est digne d'un hôtel bas de gamme, pas d'un 5 étoiles. J'ai dépensé près de 700e pour 4 nuits. Ca ne les vaut pas du tout, décevant.
Verified Expedia guest review

8/10 Very good

Hotel genial
Les chambres sont spacieuses et tres confortable, on regrette le manque de lampe, et les oublis de produits d'hygiènes. Le restaurant est très bon et le bar/boite genial!
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Exceptionnel
Hôtel doté d'une quinzaine de suites. Personnel serviable, attentif et très gentil (j'ai bénéficié gratuitement du pressing !!). Suite 69 splendide avec terrasse privative sur le toit, accès à la piscine et discothèque le PACHA gratuits. Je recommande fortement et y retournerai :) Seul bémol : la situation géographique (Agdal). Compter 50 dirhams en journée et 100 le soir pour rejoindre le centre-ville.
Verified Hotels.com guest review

4/10 Fair

Absolute Katastrophe..!!!
Nichts, aber gar nichts hat die angegebenenen Versprechen gehalten..!!! Ungeschultes, freches, weibliches Personal an der Reception. Frühstück nie zur geplanten Zeit!!! 2 mal, übethaupt Keins, das am Morgen um 8 Uhr und 7.30 Bestellte!!! Personal nicht erreichbar!!! Machten wir uns bemerkbar, war das der gröbste Affront... Also zum Punkt... Es wird nie Jemandem weiter emphohlen, ist nur ein Aufenthaltszentrum für Nachtschwärmer und Müssiggänger!! Schade... Dem Portier möchten wir ein Dankeschön zukommen lassen. War zu jeder Zeit am Ort. Mit freundlichen Grüssen
Verified Hotels.com guest review