Guests
All properties in Boca del Rio, Veracruz, Mexico

City Express Veracruz

Beachfront hotel with outdoor pool, near Plaza Las Americas Shopping Mall

  • Free WiFi and free parking
From
NZ$77

Image gallery

  • Pool
  • Pool
  • Beach
  • Outdoor Pool
  • Pool
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1 / 34Pool
Prol Blv, Avila Camacho 2374, Boca del Rio, 94299, VER, Mexico
8.0.Very good.
  • GREAT!!! Just the bed are not so good

    May 7, 2021

  • Hotel looks rundown. Rooms and bathrooms did not appear to be properly cleaned. Swimming…

    Feb 26, 2021

See all 272 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Safe Travels (WTTC - Global), and CovidClean (Safehotels - global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Quiet
Walkable
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 124 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 1 outdoor pool
  • Free area shuttle
  • Fitness center

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

What’s around

  • On the beach
  • Plaza Las Americas Shopping Mall - 34 min walk
  • Mocambo Beach - 38 min walk
  • University of Veracruz - 13 min walk
  • Plaza Mocambo Veracruz - 16 min walk
  • Andamar Lifestyle Center - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds
  • Panoramic Room, 1 Queen Bed
  • Panoramic Room, 2 Double Beds

What’s around

Landmarks

  • On the beach
  • Plaza Las Americas Shopping Mall - 34 min walk
  • Mocambo Beach - 38 min walk
  • University of Veracruz - 13 min walk
  • Plaza Mocambo Veracruz - 16 min walk
  • Andamar Lifestyle Center - 35 min walk
  • Estadio Universitario Beto Avila - 35 min walk
  • World Trade Center Veracruz - 35 min walk
  • Plaza Vela - 40 min walk
  • Veracruz Aquarium - 2.8 mi / 4.5 km
  • Cristobal Colon University - 2.3 mi / 3.8 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 15 min drive
  • Veracruz Central Station - 8 min drive
  • Free area shuttle
map
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Prol Blv, Avila Camacho 2374, Boca del Rio, 94299, VER, Mexico

At a glance

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Down comforter

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

  • City Express Veracruz
  • City Hotel Veracruz Express
  • City Express Veracruz Hotel
  • City Express Veracruz Hotel
  • City Express Veracruz Boca del Rio
  • City Express Veracruz Hotel Boca del Rio

*See fees & policies for additional details or extra charges

FAQs

  • Yes, City Express Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 1 PM.
  • Yes. Nearby restaurants include marisco villa rica (5-min walk), Las Alitas de costa de oro (6-min walk), and II Veneziano (11-min walk).
  • City Express Veracruz has an outdoor pool and a fitness center.
8.0.Very good.
  • 10.0.Exceptional

    Everything was great! Good prices and good place to be!

    JIMENA, 3 night business trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel room was small but nice, Great location, lots of restaurants around. Staff was very nice. The beach area needs lots of improvement. it looks like it is not part of the property, it is dirty and all chairs and umbrellas are old.

    3 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Exx3lente hotel ambiente la gente, todo super lo recomiendo

    4 night trip, Apr 23, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The location is perfect!, the room was clean but overpriced for what you get. I booked two rooms for one night, paid aprox 130 for both. The weekend prio I stayed at Camino Real and paid aprox 10 dls more but the difference is giantic. This hotel is overpriced for the tiny little rooms with a super small bathroom. The breakfast is delicious location great! Is clean and staff was nice but definitely I will not stay there again. Over priced little rooms. The access to the beach is terrible nice view from your room but once in the pool the beach there is just giant rocks and is not worthed for what you pay.

    1 night romance trip, Mar 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy bien todo.

    Muy bien todo, muy limpio y con medidas de higiene.

    Johari, 2 night trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comentario

    Las instalaciones muy bien, falta mayor variedad en el menú de desayuno, todo muy picante. De resto estuvo muy bien el servicio

    Carlos Andrés, 3 night family trip, Nov 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    creo que no vuelvo

    El personal muy muy amable, pero que llegamos y la habitación con un clima todo escandaloso imposible estar ahí, pues que solicitamos que nos cambiarán la habitación y si inmediatamente, repito el personal súper amable .... pero resulta que después de un tiempo el clima de la otra habitación igual con un ruido molesto ... Parece que el aire acondicionado de todo el hotel ya no funciona bien porque otro huésped me comentó que en su habitación tambien hacía mucho ruido, así es que hay que pensar bien si se arriesgan a pagar por un hotel que no es nada barato y con ese gran DEFECTO. Yo creo que no vuelvo. Las toallas viejas, y la habitación cuando llegue olía feo. Por lo demás bien, alberca limpia, la ventaja del desayuno express que es básico pero te saca de apuros y su ubicación a orilla de playa.

    mauricio, 1 night family trip, Nov 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Las tallas están muy muy verdad eneas y perjudicas loa habitación le faltaba limpieza y poner insumos en el Baño nunca contestaron en la reacción

    Mario, 2 night trip, Oct 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Excelente si se mejora de ropa de cama.

    La ubicación del hotel es excelente, el equipo de aire acondicionado algo anticuado, el piso siempre estaba húmedo.La ropa de cama estaba con manchas y las toallas percudidas

    Antonio, 1 night trip, Oct 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No fue la habitación que reservé, me dieron otra

    Ernesto, 1 night trip, Oct 16, 2021

    Verified Hotels.com guest review

See all 272 reviews