OYO The Gissons Hotel

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Overview of OYO The Gissons Hotel

OYO The Gissons Hotel

4.0 star property
4-star hotel in Exeter with restaurant and bar/lounge

6.4/10 Good

53 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Flat 2, Kennford, Exeter, England, EX6 7UD
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Garden
  • Meeting room
  • Limited hour front desk
For families
  • Private bathroom
  • Television
  • Garden
  • Free self parking
  • Free toiletries
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Dartmoor National Park - 22 min drive

Getting around

  • Exeter (EXT-Exeter Intl.) - 11 min drive
  • Exeter St Thomas Station - 8 min drive
  • Newcourt Station - 8 min drive
  • Pinhoe Station - 11 min drive

About this property

OYO The Gissons Hotel

OYO The Gissons Hotel is a great choice for a stay in Exeter. Guests looking for a bite to eat can check out Grappa Restaurant, which serves lunch and dinner. Other highlights at this upscale hotel include a bar/lounge and a garden.


English, Greek, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM - 9:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property's restaurant is open daily from noon to 2 PM and from 5-8:30 PM.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas


  • Onsite parking available only on request
  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting room


  • Front desk (limited hours)


  • Garden
  • Bicycle parking


  • English
  • Greek
  • Italian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi
  • Phone


  • Housekeeping (on request)

Special features


Grappa Restaurant - This café serves lunch and dinner.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 25


  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.


Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Gissons Exeter
Gissons Hotel
Gissons Hotel Exeter
Gissons Arms Hotel Exeter
Gissons Arms Hotel
Gissons Arms Exeter
Gissons Arms
The Gissons
Gissons Arms
OYO The Gissons Hotel Hotel
OYO The Gissons Hotel Exeter
OYO The Gissons Hotel Hotel Exeter

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Wendy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice little room staff were ok ! The restaurant wasn’t open or the bar so they lost out on my business
Mark, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Worst and most unfriendly person running hotel.
The person who checked me in was rude. Just asked him any room on the ground floor. He shouted at me this is a hotel not your home. No bin in the room. Heating in the bathroom was full on during this heatwave. No food was served. Only had 2 people staying there so he could have given me a ground floor. No greeting on checking in.
Kush, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

absolutely disgusting! turned up carpark looked like it had been raided by gypsies, shower did work, complained to reception who were dam right rude, dirty towels anyway, light hanging off the wall in room, ripped chair
1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible - avoid.
This review refers to my most recent stay for which the text I wrote didn’t save. I booked a deluxe room expecting the same amazing room as my first stay. Wrong. It was postage stamp sized with a noisy air con unit the size of a fridge freezer in it. The condensation bucket was full with a load of mosquitos flying around it - I tipped it away and killed the mosquitoes. The bathroom was even smaller than you get in an average caravan with a shower that leaked and turned the bathroom floor into a paddling pool. The worst bit was returning after seeing a friend. The entry system didn’t work and nobody answered the call button. After standing there continuously trying, another couple arrived and had the same issue. Tried calling the number and got an Indian call centre who had no concept of the time of day and accused us of not having checked in. No staff available to let us in either but someone was on their way. To make matters worse, I had forgotten to take my Parkinson’s Disease medication and it was in my room!! Pathetic service - nobody available to complain to and over an hour spent in the cold at 2am. Eventually another guest came and let us in. Checked out in the morning and nobody to complain to. Absolutely will never EVER use OYO hotels again.
Stephen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Stephen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nice hotel but we were placed in the loft space, was so hot. A fan that blew warm air, a window that was A4 size that wouldn’t fully open. 2 tea bags, 1 coffee and 1 milk so no refreshments. Got there at 3pm no food, local pub stop serving food so had a 20 min drive to get something to eat.
Dave, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst stay ever
Arrived to this ‘deluxe’ room, with no windows, and a skylight that had no blind, which was directly above the bed. This meant it let in light, and a lot of noise from the A38 which is next to the hotel, but no view whatsoever. The room smelt damp on our arrival, so we turned on the air conditioning, which was so loud you couldn’t hear the TV over it. The entire place feels very poorly built, and we heard a lot from the other guests along the stairs outside of our room. The bathroom felt like a caravan bathroom. When I enquired as to whether this was actually a deluxe room, the manager informed me that it is classed as a deluxe room, but in his opinion it needed to be changed, but had no control over what was stated as a deluxe room. He mentioned that he would have offered a change of room, but it was a full house. He offered no other kind of remuneration. We had visited the restaurant in the hotel the year previously, finding that the restaurant was very nicely appointed, we imagined that the hotel would have been lovely, despite the poor reviews here. I was wrong. I have never said this about a hotel before but we would never stay here again.
1-night trip
Verified Hotels.com guest review