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The Royal Haciendas All Inclusive, Playa del Carmen, Mexico

4-star4 stars
Chetumal / Pto. Juarez HighwayKm 289 10 Lote 2, Mz 70, Playa del CarmenQROO77710Mexico

Playa del Carmen beachfront resort with 2 restaurants, spa
  • Free buffet breakfast, free WiFi, and free parking
Fabulous8.6
Cleanliness
Clean
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Food
Delicious food
533See all 533 Hotels.com reviews
From 4,163 reviewsTripAdvisor Traveller Rating

The Royal Haciendas All Inclusive, Playa del Carmen, Mexico

from NZ$480
  • Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen
  • Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Deluxe Junior Suite, Kitchenette

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Number of spa tubs - 4
  • Swim-up bar
  • Tennis on site
  • Steam room
  • Sauna
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 18
  • Year Built 2006
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The Royal Haciendas All Inclusive, Playa del Carmen, Mexico’s small print

Also known as

  • Royal Haciendas
  • Royal Haciendas All Inclusive
  • Royal Haciendas All Inclusive Playa del Carmen
  • Royal Haciendas Playa del Carmen
  • Royal Haciendas Hotel
  • The Royal Haciendas Hotel Playa Del Carmen

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 1.5 per night

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 600

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Haciendas All Inclusive, Playa del Carmen, Mexico

Landmarks

  • On the beach
  • Grand Coral Golf Riviera Maya - 23 min walk
  • Guadalupe Church - 35 min walk
  • 28 de Julio Square - 2.2 mi / 3.6 km
  • Mamitas Beach Club - 2.6 mi / 4.3 km
  • Quinta Alegria - 2.7 mi / 4.4 km
  • Pier Navega - 2.9 mi / 4.7 km
  • Nuestra Senora del Carmen Catholic Church - 3 mi / 4.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
  • Free self parking
  • Free valet parking
  • Extended parking

Recent reviews

Fabulous 8.6 From 533 reviews

The Royal Haciendas All Inclusive, Playa del Carmen, Mexico
Exceptional10.0
Fabulous!!!
Loved it! The staff is incredibly polite and upbeat, especially Hercules (bartender) and Saul at the breakfast buffet. We thoroughly enjoyed every minute!
David, us1 night trip
The Royal Haciendas All Inclusive, Playa del Carmen, Mexico
Exceptional10.0
Great Spring Vacation
We just got back from a week at the Royal Haciendas. It was a great trip. Service at the bar was great with Juan Gutierrez making sure our drinks were always full and cold. Carlos in the morning was great making coffee and having good conversation. Kids had a great time with the kids club. Reception desk was very slow. The buffet was good every morning and most nights. Not much to do after 7PM. Only one bar open and activities were minimal. But we still had a great time.
elizar, us5 night trip
The Royal Haciendas All Inclusive, Playa del Carmen, Mexico
Exceptional10.0
Great Christmas stay!
Really spacious rooms and good service. Very relaxing stay and the hotel grounds were beautiful. Very laid back and not a “Vegas” style resort. All families and very safe. We extended our stay!
Michelle, us3 night family trip
The Royal Haciendas All Inclusive, Playa del Carmen, Mexico
Good6.0
Not bad
Not bad but not great
Ashraf, us1 night family trip

See all reviews

The Royal Haciendas All Inclusive, Playa del Carmen, Mexico

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