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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Swiss-Belsuites Pounamu Queenstown

5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
110 Frankton Road, Queenstown, 9300, New Zealand

Mountain apartment with private spa tub, near Queenstown Gardens
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Amazing place to stay. clean and tidy. Underground parking. Franklin Road a trifle noisy,…Dec 10, 2020
  • We were upgraded to a lake view apartment, the views were terrific. Our stay was very…Aug 21, 2020

Swiss-Belsuites Pounamu Queenstown

from NZ$188
  • Alpine Studio
  • Lake View One Bedroom Suite
  • Lake View Two Bedroom Suites
  • Lake View Swiss-SuperSuite Two Bedroom
  • Lake View Swiss-SuperSuite One Bedroom
  • Alpine Two Bedroom Suite

What’s around Swiss-Belsuites Pounamu Queenstown

Landmarks

  • Heart of Queenstown
  • Queenstown Gardens - 14 min walk
  • SKYCITY Wharf Casino - 18 min walk
  • Kiwi and Birdlife Park - 21 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive
  • Ski shuttle (surcharge)

At a glance

Key facts

Size

  • 38 apartments
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi (4-device limit) and wired Internet access in rooms

Transport

Parking

  • Free covered onsite self parking

  • Height restrictions apply for onsite parking

Offsite

  • Ski shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Filipino, French, Spanish.

At the aparthotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast (surcharge)
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Playground on site
  • Ski equipment rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Skydiving nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business center
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • In-room accessibility
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Spanish

In the apartment

Home comforts
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Private spa tub
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Ski

  • Ski passes available
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski equipment rentals on site
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Recreation

On Site

  • Bicycle rentals on site
  • Playground on site
  • Ski equipment rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Skydiving nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Swiss-Belsuites Pounamu Queenstown’s small print

Also known as

  • Pounamu
  • Swiss-Belsuites Pounamu
  • Swiss Belsuites Pounamu Apartments Queenstown
  • Swiss Belsuites Pounamu Queenstown
  • Swiss-Belsuites Pounamu Queenstown Aparthotel
  • Swiss-Belsuites Pounamu Queenstown Queenstown
  • Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown
  • Pounamu Apartments
  • Swiss-Belsuites Pounamu Queenstown Apartment
  • Pounamu Queenstown
  • Queenstown Pounamu Apartments
  • Pounamu Apartments Hotel Queenstown
  • Pounamu Apartments Queenstown Apartment
  • Pounamu Apartments Apartment
  • Swiss-Belsuites Pounamu Apartment

Policies

WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: NZD 300.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of NZD 13 per person (approximately)

Babysitting/childcare is available for an extra charge

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Swiss-Belsuites Pounamu Queenstown

  • Does Swiss-Belsuites Pounamu Queenstown offer free cancellation for a full refund?
    Yes, Swiss-Belsuites Pounamu Queenstown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Swiss-Belsuites Pounamu Queenstown?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Swiss-Belsuites Pounamu Queenstown?
    Yes, there's free self parking.
  • Are pets allowed at Swiss-Belsuites Pounamu Queenstown?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Swiss-Belsuites Pounamu Queenstown?
    You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Swiss-Belsuites Pounamu Queenstown?
    Yes. Nearby restaurants include Halo (12-min walk), Speights Ale House (13-min walk), and Botswana Butchery (13-min walk).
  • Is there an onsite casino at Swiss-Belsuites Pounamu Queenstown?
    No, this aparthotel doesn't have a casino, but Skycity Queenstown Casino (15-min walk) and SKYCITY Wharf Casino (18-min walk) are both nearby.
  • What is there to do at Swiss-Belsuites Pounamu Queenstown and nearby?
    Have fun with onsite winter activities like skiing. Additional recreation nearby includes segway rentals. Enjoy amenities like a picnic area and a garden.

Recent reviews

Very good 8.0 From 321 reviews

Exceptional 10.0
Good clean . Air conditioning was not working well
Jason, nz2 night trip
Very good 8.0
Nice apartment
Our apartment was lovely, comfortable and quiet. There was a lot of food in the fridge for what I can assume is for a continental breakfast so I was confused whether we were to eat it or not? Seemed wasteful as we didn't as I didn't want to be charged. Overall the stay was lovely
Leanne, nz2 night family trip
Exceptional 10.0
Spacious 2 bedroom apartment with great view
Loved our stay here, cozy fire, great view, perfect for our family of four.
Rochelle, nz3 night family trip
Good 6.0
Bad bed, noisy location and bad cleaning in shower
Mouldy shower grouting, apparently they hire work and holiday visa traveller to clean the property. Overall cleaning is ok but please do not lift up the bed sheets and you can blood stains on the mattress protector, it’s not 5 stars hotel and it’s next to the busy road which is very noisy. Bed is sinking and no resolution is provided. Won’t stay there again
nz2 night trip
Good 6.0
Make sure when booking to discuss whether room is an alpine or lake view. They are significantly different in size and of course all of the marketing is based on the higher specified Lake view. The "Alpine View" apartment is not an apartment - It is a room with an en suite bathroom.Good location but have stayed in much better and paid less.....
Ranulf, nz2 night business trip
Very good 8.0
Great place to stay
Very enjoyable and relaxing place to stay. Close to town
Kerrin, nz2 night family trip
Very good 8.0
Good stay
Nice 2 bed unit for 2 couples. Tidy and well appointed. Bed in back bedroom close to replacement stage. Large hump down middle.
Peter, nz2 night trip with friends
Exceptional 10.0
Comfortable
The room was spacious very clean with plenty of tourist reading material. Wld stay here again
beryl, nz1 night trip
Exceptional 10.0
Lovely accommodation & views, bed a bit saggy,
Lovely rooms and beautiful views, very nice gesture with arrival bread & jams, continental breakfast abundant and delicious however just a few minor criticisms - bed was a bit saggy & wiggley (loose legs maybe) also it was extremely hot, couldn’t find off switch for underfloor heating (yes I did try every switch I could find), fan in bathroom needs to be on a separate switch and both light & fan switches need to be inside the bathroom instead of in the bedroom (disruptive to sleeping partner) One other minor issue, there was a L shaped couch, great for 3 people but we were a party of 4 so just needed another lounge chair. Otherwise workspace fantastic and very helpful staff
Catherine, nz2 night trip with friends
Very good 8.0
Clean, spacious apartment style rooms!
Lovely apartment with an amazing view of the mountains, short walk to town and staff were super helpful. We did have a few issues with our breakfast firstly not showing with our booking, and then not being delivered on the first day, however staff were still very helpful about it all. As a personal preference I found the bed pillows rather uncomfortable - they were quite large and plump, but my partner had no issue with this at all.
Isobella, nz3 night romance trip

Swiss-Belsuites Pounamu Queenstown