Best Western Plus Grand Hotel Victor Hugo

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Overview of Best Western Plus Grand Hotel Victor Hugo

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Best Western Plus Grand Hotel Victor Hugo

4.0 star property
4-star hotel in Limpertsberg with restaurant and bar/lounge

8.4/10 Very good

694 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
3, Avenue Victor Hugo, Luxembourg City, 1750
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Limpertsberg
  • Luxembourg City Hall - 2 min drive

Getting around

  • Findel International Airport (LUX) - 16 min drive
  • Pfaffenthal-Kirchberg Station - 14 min walk
  • Dommeldange Station - 27 min walk
  • Luxembourg Station - 29 min walk
  • Centre, Stäreplaz / Étoile Tram Stop - 9 min walk

About this property

Best Western Plus Grand Hotel Victor Hugo

4-star hotel in the heart of Limpertsberg
Consider a stay at Best Western Plus Grand Hotel Victor Hugo and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a front desk safe
  • A 24-hour front desk, luggage storage, and concierge services
  • Express check-in, an elevator, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Best Western Plus Grand Hotel Victor Hugo have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lbs)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 656 ft (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Fitness center
  • Sauna

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese

Room amenities

Be entertained

  • 42-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.5 for children (approximately)

Renovations and closures

The property is closed between January 8 and March 13.

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per accommodation, per stay

Parking

  • Parking is available nearby and costs EUR 10 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Also known as

Best Western Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Luxembourg
Best Western Plus Grand Victor Hugo
Best Western Plus Grand Victor Hugo Luxembourg
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Luxembourg City Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Hotel Victor Hugo Hotel Luxembourg City

Frequently asked questions

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Katherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Location for Luxembourg City Centre
The hotel is a good location 5-10 minutes walk from the City Centre. The room was a good size and comfortable, although the noise from other residents in the corridor could be a bit disturbing. Breakfast was OK - not a lot hot for vegetarians (eggs!) and none for vegans. I failed to find the remote control for the television, although this was not an issue and I would have contacted reception if I had wanted to watch, but it seemed odd. There was only fruit tea and powdered creamer in the room supplies - a bigger range of tea and some UHT milk would have been good. I think the towels were replaced each day (either that or the used ones were folded beautifully!) and there seemed no easy way to stop this (some hotels ask you to leave towels on the floor if you want them replaced). I would have happily kept the same towels for my stay and reduced the environmental overhead
Yolanda, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Göran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

8/10 Very good

Well located, pleasant hotel. Rooms are nice, comfortable bedding, decent breakfast. Wellness area pleasant and nice to use. Drawbacks: if you intend to work in the so-called “business center”, consisting of a PC near the bar in the lobby, think again. Noise levels are unbeatable in the morning, around lunchtime and early afternoon. After checking out you will need to go elsewhere to work. Constructions are going on in the building next door, making sleeping after 7am impossible.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Lovely stay, excellent service throughout, room was spotless and well maintained, will definitely stay again
David, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Much better than airline or Travelocity staff service
Thomas, 4-night business trip
Verified Travelocity guest review

10/10 Exceptional

Very convenient to waling the city. Easy access to public transportation. We didn't spend much time at the hotel, but the reception area was very nice and the staff was friendly.
Paul, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was very professional and helpful. I would recommend this to anyone.
Robbi, 1-night trip
Verified Hotels.com guest review