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Motel One Hamburg-Alster

Riverfront hotel with bar/lounge, near Miniatur Wunderland

  • Free WiFi
From
NZ$164

Image gallery

  • Room, 1 Queen Bed - Guest Room
  • Room, 1 Queen Bed - Guest Room
  • Room, 1 Queen Bed - Bathroom Shower
  • Exterior
  • Room, 1 Queen Bed - Guest Room
Room, 1 Queen Bed - Guest Room. Image 1 of 26.
1 / 26Room, 1 Queen Bed - Guest Room
Steindamm 102, Hamburg, 20099, HH, Germany
8.4.Very good.
  • Only stayed overnight. The motel one standard is very high as usual. and it is not the…

    Jan 6, 2020

  • The hotel asked of we wanted to add breakfast to our stay which we did and then made us…

    Aug 15, 2019

See all 103 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 460 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Saint Georg
  • Miniatur Wunderland - 35 min walk
  • Hamburg Dungeon - 35 min walk
  • Elbe Philharmonic Hall - 44 min walk
  • Reeperbahn - 45 min walk
  • Moenckebergstrasse - 15 min walk

Enter dates for 2 guests

  • Room, 1 Queen Bed
  • Room, 1 King Bed
  • Room

Location

Steindamm 102, Hamburg, 20099, HH, Germany
  • In Saint Georg
  • Miniatur Wunderland - 35 min walk
  • Hamburg Dungeon - 35 min walk

What’s around

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 35 min walk
  • Hamburg Dungeon - 35 min walk
  • Elbe Philharmonic Hall - 44 min walk
  • Reeperbahn - 45 min walk
  • Moenckebergstrasse - 15 min walk
  • Hamburg City Hall - 25 min walk
  • Hamburg Wholesale Market - 31 min walk
  • St. Michaelis Church - 39 min walk
  • Hamburg Cruise Center - 40 min walk
  • Hamburger Dom - 43 min walk

Getting around

  • Hamburg Airport (HAM) - 19 min drive
  • Hamburg Central Station - 13 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 13 min walk
  • Hamburg Dammtor Station - 4 min drive
  • Lohmuhlenstrasse U-Bahn - 1 min walk
  • Berliner Tor Station - 8 min walk
  • Lubecker Street U-Bahn - 9 min walk

At a glance

Hotel size

  • This hotel has 460 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 18 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Motel One Hamburg-Alster
  • Motel One Hamburg-Alster Hotel
  • Motel One Hamburg-Alster Hamburg
  • Motel One Hamburg-Alster Hotel Hamburg
  • Motel One Hotel Hamburg-Alster
  • Motel 1 Hamburg Alster
  • Motel One Hamburg Alster Hotel Hamburg
  • Motel One Hamburg-Alster Hotel
  • Motel One Hamburg Alster

Optional extras

Self parking costs EUR 18 per day

Buffet breakfast is offered for an extra charge of EUR 11.50 per person (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Motel One Hamburg-Alster does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 18 per day. Parking spots may be limited.
  • Yes, cats and dogs are welcome. There's a charge of EUR 5 per pet, per night.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Kabul (5-min walk), Lades (5-min walk), and Kebap Salonu Urfa (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
8.4.Very good.
  • 8.0.Very good

    Make sure you pay in euro

    I liked the hotel, but had to pay 21 euro extra using my credit card because the receptionist asked if I wanted to pay in my own currency and I thought why not, it would be easiere to calculate with. She did however not tell me that it would cost 21 euro extra in a virtual "currency exchange". When I found out I asked them to return the purchase since I hadn't been told this would happen. This was apparantly not possible., which of course is complete rubbish. 21 euro right out the window... The neighborhood is basicly only with Muslim stores. It was a bit like China town just with muslims.. we found a great Turkish restaurant though with great meats (but no beer, since it was muslim) The room was good and the beds very comfortable. The breakfast buffet was okay, but there were only bread and cereal. I expected some scrambled eggs and bacon or other hot dishes. Overall it was ok, but I wont be returning to that particular hotel.

    Stinne, 1 night romance trip, Apr 14, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good hotel

    Quiet and comfortable

    Ross, 1 night business trip, Apr 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Price in good relationship to offer

    + Bio-certified Joghurt, butter and milk @breakfast + several supermarket and pharmacy in the surrounding area + directly @ bus and U-Bahn station - Very small room, very small bathroom - No fresh fruits, only canned fruit salad @breakfast - no electric water heater - Bed too smooth for me

    3 night business trip, Mar 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good value but improvements needed

    Quality hotel but can be better such as fridge and small wardrobe needed in the room

    kerem, 3 night business trip, Jan 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel close to city centre. Walked from train station but much easier to get the underground.

    1 night trip, Jul 24, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Business Reisen

    Immer eine gute Adresse für Geschäftsreisen

    1 night business trip, Jun 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    optimal

    Hat alles gepasst, Frühstück war ordentlich, Zimmer waren sehr ruhig und super Betten.

    Uwe, 1 night business trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Das Hotel hatte alles zu bieten, was man braucht.

    Josy, 2 night romance trip, Oct 14, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Zimmer war sehr schlecht belüftet und zu Heis und trocken. Sehr unangenehm :( Eine manuelle Einstellung der Heizung war nicht möglich. Sehr schlechtes schlafen :/

    Thirsten, 3 night family trip, Oct 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Immer eine passende Adresse in Hamburg; perfekte Anbindung an ÖPNV, alles ok.

    Gabriele, 2 night romance trip, Sep 22, 2020

    Verified Expedia guest review

See all 103 reviews