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Las Alcobas, a Luxury Collection Hotel, Mexico City

Luxury hotel with restaurant, near Chapultepec Park

  • Free WiFi and free parking
From
NZ$531

Image gallery

  • Premium Room, 1 King Bed, Non Smoking, Corner - Living Area
  • Premium Room, 1 King Bed, Non Smoking, Corner - Living Area
  • Executive Room, 1 King Bed, Non Smoking, Corner (Las Alcobas) - Bathroom
  • Premium Room, 1 King Bed, Non Smoking, Corner - Bathroom
  • Premium Room, 1 King Bed, Non Smoking, Corner - Living Area
Premium Room, 1 King Bed, Non Smoking, Corner - Living Area. Image 1 of 31.
1 / 31Premium Room, 1 King Bed, Non Smoking, Corner - Living Area
Av. Presidente Masaryk 390, Mexico City, 11560, CDMX, Mexico
9.6.Exceptional.
  • It was a pleasant place. All the staff members were very professional and friendly. I…

    Apr 19, 2021

  • Staff was amazing very welcoming friendly and on spot

    Oct 1, 2020

See all 40 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Commitment to Clean (Marriott), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Safe
Shopping
Convenient
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 35 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Health club
  • Massage/treatment rooms
  • 24-hour front desk

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Polanco
  • Chapultepec Park - 7 min walk
  • Auditorio Nacional - 12 min walk
  • Museo Nacional de Antropologia - 26 min walk
  • Paseo de la Reforma - 41 min walk
  • Museo Soumaya - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Grand Room, 1 King Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, Corner
  • Junior Suite, 1 King Bed, Non Smoking, Balcony

What’s around

Landmarks

  • In Polanco
  • Chapultepec Park - 7 min walk
  • Auditorio Nacional - 12 min walk
  • Museo Nacional de Antropologia - 26 min walk
  • Paseo de la Reforma - 41 min walk
  • Museo Soumaya - 21 min walk
  • Parque Zoologico de Chapultepec - 28 min walk
  • Castillo de Chapultepec - 33 min walk
  • Avenida Presidente Masaryk - 1 min walk
  • Campo Deportivo Militar Marte - 9 min walk
  • Plaza Carso Shopping Center - 23 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 12 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 40 min drive
  • Mexico City Buenavista Station - 6 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Polanco Station - 10 min walk
  • Auditorio Station - 16 min walk
  • San Joaquin Station - 24 min walk
map
See on map
Av. Presidente Masaryk 390, Mexico City, 11560, CDMX, Mexico

At a glance

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (7 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service

Things to do

  • Fitness facilities
  • Spa treatment room(s)
  • Health club

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Netflix
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Las Alcobas
  • Las Alcobas Luxury Collection
  • Las Alcobas a Luxury Collection Hotel
  • Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
  • Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City
  • Las Alcobas Hotel
  • Las Alcobas Hotel Mexico City
  • Las Alcobas Mexico City
  • Las Alcobas Mexico Df Hotel Mexico City
  • Las Alcobas Mexico DF Mexico City
  • Las Alcobas Luxury Collection Hotel Mexico City
  • Las Alcobas Luxury Collection Hotel
  • Las Alcobas Luxury Collection Mexico City

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Las Alcobas, a Luxury Collection Hotel, Mexico City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Jaleo - Bar de Tapas (3-min walk), Bellopuerto (3-min walk), and Comedor Jacinta (3-min walk).
  • Maintain your daily exercise routine at the health club.
9.6.Exceptional.
  • 4.0.Fair

    The problem with this hotel is that they are not consistent with their regulations. I booked two separate stays and asked if I could leave part of my luggage behind during the 5 days I would be away. They initially agreed. When the time came to check out and just as I had to run to catch my plane, they inform me that it is against their regulation to store my luggage. They left me hanging just like that. Offered no solution. Fortunately I found another hotel around the corner where I was able to book my next stay and they were happy to store my luggage. Needless to stay I canceled my next stay at Las Alcobas and do not plan to stay there again and expose myself to their unprofessional inconsistency.

    1 night trip, Sep 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel in the best location in Mexico City.

    1 night business trip, Feb 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved everything! Quiet, beautifully appointed, outstanding service, wonderful breakfast and great coffee! Not one complaint. Las Alcobas is a gem!

    EMA, 1 night romance trip, Feb 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and great service. Spacious rooms and excellent location.

    3 night romance trip, Jan 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    great location, rooms n restaurants. only thing better was the service. concierge staff incredibly helpful as well.

    Eric, 2 night trip, Jan 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gem of a hotel ideally located in CDMX. Excellent staff and great service. Attention to details is paramount. Great hotel experience in CDMX.

    RER, 1 night business trip, Nov 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent boutique hotel in the best neighborhood of Mexico City. Great service, amenities and top notch facility. Highly recommended!!

    3 night romance trip, Aug 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay in Polanco

    Excellent service, clean rooms, great area, extremely helpful staff

    Jessica, 3 night romance trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    youre not allowed to use the bathtub with the jets outside of the hours of 9AM-9PM. if you want to take a bath after 9PM- you have to call the front desk so they can send someone to your room to turn it on....

    3 night trip, May 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel in safe area with great restaurants nearby. Very nice and helpful staff.

    carolyn, 3 night romance trip, May 10, 2019

    Verified Hotels.com guest review

See all 40 reviews