2/10 Poor
25 August 2023
I have been travelling my whole life and I have been thousands of hotels but I haven’t had that kind of worst experince. Please be advised of problems that you are going to have on reception ( only with mr mehmet and mr goksel, the rest of staff was amazing from bottom to top but those two guys have no idea what is customer relationship and how to welcome and also try to cancel our whole reservation. We checked in after 3 hours thank god) please don’t waste your money to go there if those two guys still around. Your beautiful vacation may turn into something that has a lot of stress and ruin your plan. I have never treated like that in my whole life. I felt stranger in my home country which was not acceptable.If you survive from those 2 guys inside, you will be in heaven. Think not twice, think 10 times before you book that hotel

Eren
Eren, 16-night trip with friends
Verified Hotels.com guest review