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Pillows City Hotel Brussels Centre

4-star hotel with bar/lounge, near La Grand Place

  • Free WiFi in lobby
From
NZ$196

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  • Pillows City Hotel Brussels Centre
  • Pillows City Hotel Brussels Centre
  • Family Room - Living Room
  • Suite - Living Area
  • Pillows City Hotel Brussels Centre
Pillows City Hotel Brussels Centre. Image 1 of 39.
1 / 39Pillows City Hotel Brussels Centre
9.0.Superb.
  • Comfortable and quiet room. A good bed, I slept well. Very nice breakfasts. A great…

    Nov 23, 2019

  • Convenient location and excellent service in restaurant, bar, front desk and

    Jul 31, 2020

See all 354 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Transport options
Convenient
Safe
Quiet
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour fitness center
  • Self parking

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Espresso maker

What’s around

  • In Upper Town
  • La Grand Place - 7 min walk
  • Royal Museums of Fine Arts of Belgium - 8 min walk
  • Manneken Pis Statue - 10 min walk
  • Brussels Park - 4 min walk
  • Galeries Royales Saint-Hubert - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite
  • Luxury Room
  • Grand Luxury Room
  • Family Room

What’s around

Landmarks

  • In Upper Town
  • La Grand Place - 7 min walk
  • Royal Museums of Fine Arts of Belgium - 8 min walk
  • Manneken Pis Statue - 10 min walk
  • Brussels Park - 4 min walk
  • Galeries Royales Saint-Hubert - 6 min walk
  • Mont des Arts - 6 min walk
  • Belgian Comic Strip Center - 7 min walk
  • Brussels City Hall - 7 min walk
  • Royal Palace of Brussels - 10 min walk
  • Brussels Stock Exchange - 11 min walk

Getting around

  • Brussels Airport (BRU) - 21 min drive
  • Antwerp (ANR-Antwerp Intl.) - 48 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 53 min drive
  • Central Station - 4 min walk
  • Brussels-Congress Station - 8 min walk
  • Brussels-Chapel Station - 13 min walk
  • Parc Station - 3 min walk
  • Palais Tram Stop - 6 min walk
  • De Brouckere Station - 8 min walk
map

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 25 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities

Working away

  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Living Lounge & Bar - This lobby lounge serves lunch and dinner.

Small print

Also known as

  • Sandton Brussels Centre
  • Pillows City Hotel Brussels Centre Hotel
  • Pillows City Hotel Brussels Centre Brussels
  • Pillows City Hotel Brussels Centre Hotel Brussels
  • Sandton Hotel Brussels Centre
  • Sandton Brussels Centre Hotel
  • Sandton Brussels Centre
  • Pillows City Brussels Brussels

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 25 per night

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 12.50 for children (approximately)

WiFi is available in guestrooms for an extra charge

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pillows City Hotel Brussels Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes. Nearby restaurants include The Deli (3-min walk), BrewDog Brussels (3-min walk), and La Tana (4-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
9.0.Superb.
  • 10.0.Exceptional

    Lovely clean room, comfortable beds, friendly and helpful staff, great breakfast!

    Von, 1 night trip with friends, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a short stay with lots planned, both in and out of Brussels, so we needed to be close to transportation to save time. The location was excellent—super close to the train, the subway, and a taxi stand, and easy walking distance to wonderful restaurants, grocery store, and the city center. Usually we avoid hotels close to a train station, as they are often seedy areas, but this was not the case here. The area was clean, safe, and viable. The hotel, too, was very clean and the staff were fantastic—helpful, friendly, and engaging. We arrived early to drop off our bags, but they were able to get us into a different room before check in, which we were not expecting. On our last day, we came down too early for breakfast service, but we were welcomed to help ourselves to coffee and what had already been set out. The hotel itself is contemporary and bills itself as a business hotel. There is a nice seating area and large, attractive conference table that would be conducive to work. We prefer more historic, charming places, but we would stay here again without question. I would also seek out the hotels in the charming category run by the Pillows brand, as I found this hotel to be exceptionally well

    4 night romance trip, Mar 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I loved the place I can exercise, large and clean bathroom

    1 night trip with friends, Dec 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Christmas stsy

    Beautiful hotel. Everything was great!

    Jerry, 2 night trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was in a great location. Our room was clean and quite.

    5 night romance trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is one of the best hotels I’ve stayed in for location and price. The hotel was lovely, staff friendly and really accommodating.

    3 night family trip, Dec 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel in a good location. Nice and clean and staff were friendly.

    Hanish, 1 night romance trip, Dec 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, not far from Central station. Room was very clean, staff was very friendly.

    2 night family trip, Nov 28, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Disgusting Toilet, Carpets & Walls

    Carpets are rotten and old and one room had a disgusting rust running down the toilet. AN OVERPRICED NIGHTMARE. Customer service is a foreign concept for the hotel, as well. The manager tried to justify having a rusty toilet in a 4-star hotel as normal, and offered zero concessions for having put a guest through such a nightmare. Walls are generously scratched and the hotel has a dirty feel despite presenting itself as a "luxury" brand. It's a four-star sham that needs to drop several stars down. It's a shabby MOTEL.

    1 night trip, Nov 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent hotel, excellent service. We stayed on a Saturday night and it was very noisy outside. I guess it is just where the hotel is situated in the city.

    Peter, 1 night trip, Nov 28, 2019

    Verified Hotels.com guest review

See all 354 reviews