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Mastiff Grand Manali

Photo gallery for Mastiff Grand Manali

Exterior
32-inch LCD TV with cable channels, TV, fireplace
32-inch LCD TV with cable channels, TV, fireplace
Premium bedding, Select Comfort beds, in-room safe, desk
River View Room | Premium bedding, Select Comfort beds, in-room safe, desk

Overview of Mastiff Grand Manali

Mastiff Grand Manali

3.5 star property
Family-friendly resort in Manali with bar/lounge and conference centre

7.4/10 Good

15 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Lounge area
Map
Kullu Manali National Highway, District Kullu, Manali, Himachal Pradesh, 175 131

Room options

About this area

What's nearby

  • On the riverwalk
  • Solang Valley - 33 min drive

Getting around

  • Kullu (KUU-Kullu Manali) - 80 min drive
  • Chandigarh (IXC) - 108.8 miles/175.2 km
  • Airport shuttle (surcharge)

Restaurants

  • Chopsticks - 4 min drive
  • Khyber - 5 min drive
  • Mount View Restaurant - 5 min drive
  • Johnson Lodge & Spa - 5 min drive
  • Sher-e-Punjab - 5 min drive

About this property

Mastiff Grand Manali

A great choice for a stay in Manali, Mastiff Grand Manali offers an airport shuttle (available on request). Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a fitness centre and a hot tub.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), WELL Health-Safety Rating (IWBI) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 1 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available on request)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 7:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Free reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for INR 1000 per night

Parking

  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • WELL Health-Safety Rating (IWBI)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Operational Recommendations for Hotels (FHRAI - India)
  • CovidClean (Safehotels - global expert)

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards.</p> <p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Citrus Manali Resorts Resort Kullu
Manali Resorts Hotel
Resorts Manali
Citrus Manali Resorts Hotel
Citrus Resorts Hotel
Citrus Manali Resorts
Citrus Resorts
Aveda Hotel, Manali Hotel Manali
Citrus Manali Resorts Resort
Citrus Resorts Resort
Citrus Resorts
Resort Citrus Manali Resorts Manali
Manali Citrus Manali Resorts Resort
Resort Citrus Manali Resorts
Citrus Manali Resorts Manali
Manali Resorts
Citrus Manali Resorts
Mastiff Grand Manali Resort
Mastiff Grand Manali Manali
Mastiff Grand Manali by OTHPL
Mastiff Grand Manali Resort Manali

Frequently asked questions

Does Mastiff Grand Manali offer free cancellation for a full refund?
Yes, Mastiff Grand Manali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mastiff Grand Manali?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Mastiff Grand Manali?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mastiff Grand Manali?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Mastiff Grand Manali?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mastiff Grand Manali?
You can check in starting at 1 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Mastiff Grand Manali and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain biking. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a steam room. Mastiff Grand Manali also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Mastiff Grand Manali?
Yes, there are 2 on-site restaurants. Nearby restaurants include Chopsticks (3 mi), Mount View Restaurant (3.1 mi) and Sher-e-Punjab (3.3 mi).
Does Mastiff Grand Manali have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

7.4

Good

7.6/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

6.9/10

Property conditions & facilities

Reviews

8/10 Very good

The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
5-night family trip
Verified Expedia guest review

6/10 Good

Pleasant, spacious
Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
Verified Hotels.com guest review

8/10 Very good

Require to improve luxry stay in hotel 4* catagory
Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

From Bachelors to Family
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
Verified Hotels.com guest review

8/10 Very good

It was good..
Good.we had a good experience.keep up good work. We had fun.
Verified Expedia guest review

6/10 Good

Avoid this hotel till fully renovated
Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.
Verified Hotels.com guest review

10/10 Exceptional

Hotel with river n hill view
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
Verified Expedia guest review

8/10 Very good

Feedback
Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Verified Hotels.com guest review

8/10 Very good

Very nice. I really enjoyed
Awesome. I am very happy. Very good place and nice surrounding
Verified Expedia guest review