San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive
Restaurants
Starbucks - 2 min walk
Caficultura - 1 min walk
CasaBlanca Hotel - 2 min walk
Casa Luna Rest - 2 min walk
BrickHaus - 2 min walk
About this property
Hugo's Rental
Hugo's Rental puts you within a 10-minute drive of Port of San Juan and Pan American Pier. Also, Distrito T-Mobile and Puerto Rico Convention Center are within a short drive.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Property amenities
Internet
Free Wi-Fi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transport
No on-site parking available
Food and drink
Shared microwave
Bathrooms
Shower
Soap
Towels provided
Hairdryer
Shampoo
Toilet paper
Laundry
Near a laundromat
Pets
No pets allowed
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Daily housekeeping
Luggage storage
Virtual front desk
Change of towels (on request)
Change of bedsheets (on request)
Location highlights
Near the airport
In the shopping district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 rooms
Fees & policies
Refundable deposits
Breakage deposit: USD 200
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 7.0 per cent will be charged
Optional extras
Housekeeping is offered for an extra charge of USD 20 per day
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Property Registration Number 609095100
Also known as
Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan
Frequently asked questions
Does Hugo's Rental offer free cancellation for a full refund?
Yes, Hugo's Rental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hugo's Rental?
Sorry, pets aren't allowed.
Is parking offered on site at Hugo's Rental?
Sorry, there's no on-site parking at Hugo's Rental.
What are the check-in and check-out times at Hugo's Rental?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What's the area around Hugo's Rental like?
Hugo's Rental is a short 8-minute walk from Port of San Juan and 7 minutes' walk from San Juan Ferry Dock.
Hugo's Rental Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Right at the center, yet quiet & friendly
We wanted to have the old San Juan experience, and Hugo's place was at the perfect location with friendly service and all the comfort we needed. The room was quiet and easy to access despite being in a busy area of town. We were given good and flexible service even though we arrived early, and they made us feel like home. We will come back next time in old San Juan!
Frederic
Frederic, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
This property is very adorable and clean- right in the center of everything.
GREG
Verified Travelocity guest review
10/10 Exceptional
17 December 2024
Patricia
Patricia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
The property is centrally located. Communication with the property staff via text/email is quick, responsive. Check-in is very easy. Suite is very clean. Veiws ftom the rooftop is amazing. No elevator but we still recommended this property.
Gene
Gene, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 December 2024
The host is so friendly - we asked for shampoo and the host had someone deliver it to us in three minutes. Very cute and cozy place in the middle of the busy streets of Old San Juan. They helped store our luggage before and after our stay in a shop nearby. Thank you!
Yue
Yue, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 December 2024
Great Stay! Property and Location were excellent.
Sandra
Sandra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 December 2024
Rob L
Rob L, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 December 2024
Edwin
Edwin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 November 2024
Great stay!
Milagros
Milagros, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 November 2024
Great location! Clean and beautiful garden view!
Olivia
Verified Expedia guest review
10/10 Exceptional
23 November 2024
Excellent property. Well located. You can walk to restaurants, bars, grocery and liquor stores. Will stay again.
Luis
Luis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 November 2024
Very clean and safe.Would recommend 💯
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 November 2024
We loved our stay at Hugo Rental. Ease of getting in and out of the property was great. Our host Mari was amazing. She guide us where was the best parking lot and also provided suggestions of where to go for breakfast. The poperty was very authentic. Very centric to get to the sights and stores in old San Juan. Highly recommend it. Note there are stairs to get to the rooms, but that was not a problem for us.
Nerissa
Nerissa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 November 2024
Wonderful stay. My room was through an inner courtyard, clean, quiet and with good A/C. Everything in Old San Juan is easily walkable and the property and surroundings feel very safe. I would stay at Hugo’s again and highly recommend it tosnyone visiting San Juan.
Volker
Volker, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 November 2024
Owners very friendly and helpful
Kenneth
Kenneth, 2-night romance trip
Verified Expedia guest review
6/10 Good
16 November 2024
Property is still been renovated, it is nice and room was super clean and new. However, the electric water heater had to be reset every time as it was the wifi. It would have been nice to know that the third floor was up a steep stairs, not suitable if you are carrying a large suitcase, I had to ask for help from a friend.
Guillermo
Guillermo, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
16 November 2024
10/10 love this place
Defiantly will stay again
Karla
Karla, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
10 November 2024
I loved this place! First location is perfect. You have everything around. Second check in and check out. Not having keys is a plus. Communication with host was perfect. She was always very happy to help and makes sure I had everything I needed. The room was big and with everything you need. Shower 🚿 had great temperature and everything was clean and since you enter the place everything smells good. I appreciate the candies they had and that there was a microwave outside. It was silent. AC. I will definitely be back. Thank you for an amazing stay. I was alone and felt safe.
Damarys
Damarys, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 November 2024
a wonderful place! amazing location and great communication! so much fun to walk around and explore old san juan and hugo’s response was promt and informative. highly recommend
jesse
jesse, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Excelente propiedad!
Me encanto el lugar, se ve que todo es nuevo. Tiene una excelente ubicacion, cerca de todo, accesible. Lo unico que le añadiria un poco de mas luz al baño por lo demas perfecto.
IVÁN M
IVÁN M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Great property with an awesome location right outside of plaza colón everything is walkable even fort morro
Host is awesome definitely recommend staying here
Chris
Chris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
jerry
jerry, 1-night trip
Verified Expedia guest review
8/10 Very good
8 December 2024
Para el tipo de concepto. El apto. es muy bueno. Bien ubicado , limpio, area tranquila y segura. Lo recomiendo.
Luis A.
Luis A., 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 November 2024
Todo muy bueno, sería formidable un estacionamiento particular de la hospedería.