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Hibiscus Resort & Spa

3.5 star property
3.5-star aparthotel in Port Douglas with 2 outdoor pools and spa

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Hibiscus Resort & Spa

Photo gallery for Hibiscus Resort & Spa

Sports facility
Front of property - evening/night
Studio, Jetted Tub | Private kitchen
Comfort Studio
Fridge, microwave, stovetop, coffee/tea maker

Overview of Hibiscus Resort & Spa

8.4

Very good

Property highlights

  • Pool
  • Spa
  • Kitchenette
  • Refrigerator
  • Free parking
  • Free WiFi
Map
22 Owen Street, Port Douglas, QLD, 4877
Main amenities
  • 42 smoke-free apartments
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Cots/infant beds (surcharge)
  • Kitchenette
  • Living room
  • Television
  • Garden
  • Terrace

Room options

View all photos for Apartment, 1 Bedroom

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Jetted Tub

Studio, Jetted Tub

Studio, Jetted Tub

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 160 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Macrossan Street - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 64 min drive
  • Airport shuttle (surcharge)

Restaurants

  • N17 burger co - 7 min walk
  • Hemingway's Brewery FNQ - 7 min walk
  • Zinc Port Douglas - 3 min walk
  • Origin Espresso - 4 min walk
  • Wicked Ice Creams - 3 min walk
Map

About this property

Hibiscus Resort & Spa

Hibiscus Resort & Spa offers an airport shuttle (available 24 hours) for AUD 52 per person one-way. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials. 2 outdoor pools and a terrace are offered, and apartments have conveniences such as dryers and fridges.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:30 AM - 4:00 PM
  • Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Hot tub
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Body wraps
  • Aromatherapy
  • Prenatal massages
  • Hot stone massages
  • Facials
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Family friendly

  • Cots (infant beds): AUD 10.0 per day

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65.0 per day

Bathrooms

  • Hairdryer
  • Shampoo
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Library

Entertainment

  • Flat-screen TV with digital service
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Dryer
  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • No lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Safety features

  • Smoke detector

General

  • 42 rooms
  • 3 floors
  • 2 buildings
  • Built in 1996
  • Access via exterior cooridors

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 52 per person (one-way)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Renovations and closures

This property will be closed from 22 January 2024 to 7 April 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 65.0 per day
  • Airport shuttle service for children up to age 11 costs AUD 26 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts major credit cards and debit cards. Cash is not accepted.

Also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

Is Hibiscus Resort & Spa currently open?
This property will be closed from 22 January 2024 to 7 April 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
What are the cleanliness and hygiene measures currently in place at Hibiscus Resort & Spa?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hibiscus Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at Hibiscus Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hibiscus Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Hibiscus Resort & Spa?
Yes, an airport shuttle is available. The charge is AUD 52 per person one-way.
What are the check-in and check-out times at Hibiscus Resort & Spa?
You can check in from 2 PM - anytime. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Hibiscus Resort & Spa and nearby?
Hibiscus Resort & Spa has 2 outdoor pools and a spa, as well as a garden.
Does Hibiscus Resort & Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Hibiscus Resort & Spa have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Hibiscus Resort & Spa like?
Hibiscus Resort & Spa is a short 2-minute walk from Macrossan Street and 6 minutes' walk from Four Mile Beach.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
April, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Balinese vibe
Christopher, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Loved the 2 pools, quiet but close to everything location and Balinese feel.
Verified Wotif guest review

10/10 Exceptional

We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Meaghan Jane, 3-night family trip
Verified Expedia guest review

8/10 Very good

It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Helen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Patrick, 5-night family trip
Verified Wotif guest review

8/10 Very good

The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Lorraine, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Angela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The perfect place to relax for a week
Hibiscus was a beautiful place to relax and unwind. Location is perfect with easy walking distance to everything in town as well as the beach and the marina. We especially loved the semi-private terrace extension from the living room where we spent many hours enjoying breakfasts and dinners. And both pools at this resort are beautiful…clean and inviting at any hour. Oh, and the bed in our room was super comfortable! We slept amazingly. Thanks for a great week.
Stefan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful property, just a (very) short walk from the center of town. Comfortable, relaxing and full of all the amenities you could need for a self sustained holiday. Just fantastic!
6-night romance trip
Verified Expedia guest review