Hotel Royal Astrid

Photo gallery for Hotel Royal Astrid

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Indoor spa tub
Indoor spa tub
Indoor pool
Room

Overview of Hotel Royal Astrid

Hotel Royal Astrid

3.0 star property
3-star hotel in Ostend City Centre with spa and indoor pool

7.6/10 Good

374 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
Wellingtonstraat 15, Ostend, 8400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Conference center
  • Business center
  • 13 meeting rooms
For families
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Ostend City Centre
  • Ostend Beach - 2 min drive

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive
  • Brussels Airport (BRU) - 72.3 miles/116.3 km
  • Oostkamp Station - 20 min drive
  • Zedelgem Station - 21 min drive
  • Oostende Station - 22 min walk

About this property

Hotel Royal Astrid

A great choice for a stay in Ostend, Hotel Royal Astrid is just 2.3 mi (3.7 km) from the airport. You can visit the spa to indulge in massages, body treatments, or Ayurvedic treatments, and local cuisine is served at Restaurant Mozart, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, a bar/lounge, and a spa tub. Fellow travelers like the helpful staff.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 21.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking within 3 ft (EUR 15.50 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby

Working away

  • Business center
  • 13 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, www.royalastrid.be. Services include massages and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Dining

Restaurant Mozart - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 5 per stay (rates may vary)

Children & extra beds

  • Cribs/infant beds are available for EUR 9.50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 19.50 per pet, per night

Parking

  • Self parking costs EUR 21.00 per night
  • Parking is available nearby and costs EUR 15.50 per night (3 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 8 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts major credit cards.

Also known as

Hotel Royal Astrid
Hotel Royal Astrid Ostend
Royal Astrid
Royal Astrid Hotel
Royal Astrid Ostend
Royal Astrid Ostende
Hotel Royal Astrid Hotel
Hotel Royal Astrid Ostend
Hotel Royal Astrid Hotel Ostend

Frequently asked questions

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

Simon, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

The hotel staff constantly tried to get more money from me. Saying things weren’t paid. I was in a rush and had to walk all the back up to my hotel room to get parking receipt as it wasn’t on the system. If I didn’t have the receipt I would of had to pay again. They also tried to get payment twice for the stay. The hotel is lovely with a short walk to the beach. They seem to be in the middle of a refurb the bed was massive with brand new mattress with and excellent monsoon shower. Eating areas looked lovely. I think the reception is understaffed and possibly overworked. Amazing hotel that needs a little effort put into the admin systems
Chris, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Katarina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

They have a wonderful terras with excellent service.
Philippe, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel and staff were professional and friendly. Overall the hotel is well situated not far from the coast. The rooms are clean and well furnished. The quality/price ratio is well balanced.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ideal for a cheap one night stop over
Tired hotel that needs a refurb. Room clean.bed comfy.shower lacked power or heat. Breakfast limited choice.but as good as any ive stayed in ostend. Staff pleasent. Would i stop again. Yes
James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice room, food and staff but...
Lovely, clean room. The guy on reception was friendly and helpful. A few small things would have made this an excellent hotel... - we booked a double room and got a twin. - there was a fridge in the room but no kettle. - the Wi-Fi was very poor. - the pool didn't open until 10am so there was no chance for a swim before breakfast as they stop serving at 10am and we had things to do during our holiday after that. - checkout was too early (10am) and barely gave us chance to eat breakfast and pack up. - we were disturbed in our sleep a few times by running water sounds from the bathrooms near by. - hotel was clean, tidy and modern. - receptionist gentleman was lovely. - food for breakfast was nice but very busy. - nice to have a large TV in the room to watch. - bathroom was clean and modern. - location was great and parking offsite easy enough to find.
Claire, 2-night trip
Verified Expedia guest review