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Mercure Ponta Delgada Azores

4.0 star property
Hotel with outdoor pool, near Ponta Delgada City Gates

Choose dates to view prices

Reviews

10 out of 10, Loved by guests
Top-rated by travelers
Mercure Ponta Delgada Azores offers a fantastic location, putting you just a 5-minute walk from Ponta Delgada City Gates and Santuário do Senhor Santo Cristo dos Milagres. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body scrubs, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.
VIP Access
$274 nightly
The total price is $290
Jun 3 - Jun 4
Total with taxes and fees

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room (without Balcony)

Minibar, blackout drapes, soundproofing, free WiFi

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, blackout drapes, soundproofing, free WiFi

Family Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

Minibar, blackout drapes, soundproofing, free WiFi

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Minibar, blackout drapes, soundproofing, free WiFi

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Privilege, Double Room

Privilege, Double Room | Minibar, blackout drapes, soundproofing, free WiFi

Privilege, Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (Privilege Luxe)

Double Room (Privilege Luxe) | Minibar, blackout drapes, soundproofing, free WiFi

Double Room (Privilege Luxe)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, blackout drapes, soundproofing, free WiFi

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, blackout drapes, soundproofing, free WiFi

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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  • Pool
  • Free breakfast
  • Spa
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9.6 out of 10, Exceptional, 1,000 reviews
$248 nightly
The price is $263
May 28 - May 29
Total with taxes and fees
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About the neighborhood

Map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083

What's nearby

  • Ponta Delgada City Gates - 3 min walk - 0.3 km
  • Santuário do Senhor Santo Cristo dos Milagres - 5 min walk - 0.5 km
  • Ponta Delgada Marina - 7 min walk - 0.6 km
  • University of the Azores - 9 min walk - 0.8 km
  • Ponta Delgada Harbour - 17 min walk - 1.5 km

Getting around

  • Joao Paulo II Airport (PDL) - 10 min drive

Restaurants

  • ‪Louvre Michaelense - ‬2 min walk
  • ‪Nonnas Teeth & Tomatoes - ‬2 min walk
  • ‪Cervejaria Portas da Cidade - ‬2 min walk
  • ‪A Tasca - ‬4 min walk
  • ‪Cantinho dos Anjos - ‬2 min walk

About this property

Mercure Ponta Delgada Azores

Mercure Ponta Delgada Azores offers a fantastic location, putting you just a 5-minute walk from Ponta Delgada City Gates and Santuário do Senhor Santo Cristo dos Milagres. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body scrubs, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Sailing nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2025
  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express

Mobile payment options include: Apple Pay.

Also known as

Mercure Ponta Delgada Azores Hotel

Mercure Ponta Delgada Azores Ponta Delgada

Mercure Ponta Delgada Azores Hotel Ponta Delgada

Mercure Ponta Delgada Azores (Opening Early 2025)

Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Frequently asked questions

Does Mercure Ponta Delgada Azores offer free cancellation for a full refund?

Yes, Mercure Ponta Delgada Azores does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Ponta Delgada Azores?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Mercure Ponta Delgada Azores?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Ponta Delgada Azores?

Sorry, there's no onsite parking at Mercure Ponta Delgada Azores.

What are the check-in and check-out times at Mercure Ponta Delgada Azores?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Mercure Ponta Delgada Azores and nearby?

Have fun with nearby activities like boat tours, fishing, and power boating. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor and outdoor pools after a day out and about. Mercure Ponta Delgada Azores also has a steam room and spa services.

Are there restaurants at or near Mercure Ponta Delgada Azores?

Yes, there's an onsite restaurant.

What's the area around Mercure Ponta Delgada Azores like?

Mercure Ponta Delgada Azores is a short 10-minute drive from Joao Paulo II Airport (PDL) and 3 minutes' walk from Ponta Delgada City Gates.

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Reviews

Mercure Ponta Delgada Azores Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a good variety of options and was often described as rich, tasty, and delightful. (7 reviews)
  • The pool area was beautiful, clean, and perfect for relaxation. (7 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Lyubov, 5-night trip
Verified

10/10 Exceptional

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
3-night trip
Verified

10/10 Exceptional

Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.
Mike, 7-night trip
Verified

10/10 Exceptional

New property, centrally located with friendly helpful staff.
Iris, 1-night trip
Verified

10/10 Exceptional

This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Elisangela, 4-night trip
Verified

10/10 Exceptional

The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!
Alicia, 1-night trip
Verified

10/10 Exceptional

The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Nargiza, 4-night trip
Verified

10/10 Exceptional

Our experience at the hotel was fabulous. The staff are all so friendly and welcoming. I can say I didn't encounter any staff who weren't great. The room was spotless and a good size. Our balcony overlooked downtown and the harbour beyond. The breakfast included fruit, cheese and bread along with items such as omelettes cooked to order. We also, enjoyed our stop at the bar/restaurant. Overall, a very enjoyable visit to Ponta Delgada. We would definitely stay at this hotel again.
John, 3-night trip
Verified

10/10 Exceptional

We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
George, 7-night trip
Verified

10/10 Exceptional

One of nicest hotels that i stayed. Originally I booked room with out terrace, but without any problem i was given room with terrace looking over pool area. Food is excellent, breakfast was delightful, great choice of hot and cold food. Restaurant is serving lunch and dinner and choice is good. Rooms are good size with nice bathroom. Overall hotel is in excellent condition,5 minutes from harbour and lot of restaurants in walking distances. Only little thing is there is not enough parking spaces it first come first served.
Orhideja, 7-night trip
Verified

10/10 Exceptional

Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Erin, 5-night trip
Verified

10/10 Exceptional

I recently stayed at this hotel and overall had a very pleasant experience. The location is convenient, making it easy to reach nearby attractions, restaurants, and shops. The rooms are comfortable, well-kept, and equipped with everything needed for a relaxing stay. The staff were welcoming, attentive, and always ready to help with any requests. Check-in and check-out were smooth and efficient. The hotel facilities, including the lobby and dining areas, were clean and well maintained. Breakfast offered a good variety of options, and the overall atmosphere of the hotel was calm and inviting. It is a great choice both for short stays and longer visits. I would recommend this hotel to anyone looking for comfort, good service, and a convenient location.
Alina, 1-night trip
Verified

8/10 Very good

New property that is modern and in a perfect area. I think it could use a few improvements on the basics that hotels should provide. No condiitoner, no body gel, no lotion, needs bath mats or something else so bathroom isn’t a concrete block. Other than that the relaxation of the pool is incredible and unique for the area. No gym which was shocking given other spa areas. Clean and new and has great potential. Friendliest staff!
Eve, 1-night trip
Verified

10/10 Exceptional

Hotel is great, wonderfully renovated and
CHRISTIAN, 6-night trip
Verified

10/10 Exceptional

Really good breakfast
Patricia, 3-night trip
Verified

10/10 Exceptional

Every member of the staff was friendly and helpful.
Mark, 6-night trip
Verified

10/10 Exceptional

Amazing staff!
Islah, 4-night trip
Verified

10/10 Exceptional

Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Carolyn, 3-night trip
Verified

10/10 Exceptional

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
John, 3-night trip
Verified

10/10 Exceptional

Very welcoming and modern property. One of our favourites..
Nelson, 1-night trip
Verified

8/10 Very good

Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Helen, 7-night trip
Verified

10/10 Exceptional

Very nice
sam, 6-night trip
Verified

10/10 Exceptional

Nouvellement rénové. Tous les espaces sont décorés avec goût. Le personnel est courtois, calme et attentionné. Petit havre de détente au centre de la ville.
Patrick, 1-night trip
Verified

10/10 Exceptional

Heel vriendelijk, behulpzaam petsoneel. Mooie, moderne kamer. Erg schoon. Ontbijt was prima.
Wilko, 1-night trip
Verified

10/10 Exceptional

Nos volveríamos a alojar sin dudarlo por varias cosas: amabilidad del personal (Yara súper atenta y amable), las instalaciones del hotel son preciosas e impecables y la ubicación perfecta. Tuvimos la suerte de poder acceder al parking durante toda la estancia y fue la guinda del pastel. Gracias a todo el equipo.
Mar, 4-night trip