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Quest On William

Photo gallery for Quest On William

Property entrance
Executive Suite | Desk, soundproofing, iron/ironing board, cots/infant beds
Standard One Bedroom Apartment | Desk, soundproofing, iron/ironing board, cots/infant beds
Standard Two Bedroom Apartment | Living area | 45-inch LCD TV with cable channels, TV
Executive Suite | Living area | 45-inch LCD TV with cable channels, TV

Overview of Quest On William

Quest On William

4.5-star property
Upmarket aparthotel within easy reach of Crown Casino and Entertainment Complex

8.4/10 Very good

982 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
The price is NZ$212
Price available on 01/02/2023
Map
172 William Street, Melbourne, VIC, 3000

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 15 min walk
  • Collins Street - 2 min drive
  • Queen Victoria Market - 2 min drive
  • Melbourne Central - 5 min drive
  • Melbourne Convention and Exhibition Centre - 3 min drive
  • University of Melbourne - 3 min drive
  • Marvel Stadium - 7 min drive
  • Rod Laver Arena - 10 min drive
  • Melbourne Cricket Ground - 11 min drive
  • Aami Park - 10 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 26 min drive
  • Melbourne, VIC (AVV-Avalon) - 50 min drive
  • Spencer Street Station - 7 min walk
  • Showgrounds Station - 7 min drive
  • Flinders Street Station - 15 min walk
  • Flagstaff Station - 5 min walk
  • Melbourne Central Station - 11 min walk
  • Parliament Station - 18 min walk

Restaurants

  • MoVida - 2 min walk
  • Simply Spanish - 2 min walk
  • Scugnizzo - 2 min walk
  • Melbourne Hwaro Korean Barbecue - 3 min walk
  • Göz City - 3 min walk

About this property

Quest On William

Quest On William puts you within a 10-minute drive of Crown Casino and Entertainment Complex. Apartments feature bonuses such as kitchens and washers/dryers, along with LCD TVs and room service. Fellow travellers like the helpful staff and location. Public transportation is only a short walk: Flagstaff Station is 5 minutes and Melbourne Central Station is 11 minutes.

Languages

Chinese (Mandarin), English, Filipino, French

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 48 per night)
  • Limited on-site parking
  • 24 hours off-site parking within 755 ft (AUD 48 per night)

Family friendly

  • Cots (infant beds): AUD 12.0 per night

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50 per day

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer

Living spaces

  • Dining room

Entertainment

  • 45-inch LCD TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Desk
  • Conference space (861 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Fitness centre

General

  • 68 rooms
  • 14 floors
  • 1 building
  • Built in 1997

Fees & policies

Refundable deposits

  • Deposit: AUD 500 per accommodation, per stay

Optional extras

  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 12.0 per night
  • Rollaway beds are available for AUD 50 per day

Parking

  • Covered self-parking costs AUD 48 per night with in/out privileges
  • Parking is available nearby and costs AUD 48 per night (755 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

Also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

Does Quest On William offer free cancellation for a full refund?
Yes, Quest On William does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quest On William?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Quest On William on 1 February 2023 start from NZ$212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quest On William?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Quest On William?
Sorry, pets aren't allowed.
Is parking offered on site at Quest On William?
Yes. Self-parking costs AUD 48 per night. Parking spaces may be limited.
What are the check-in and check-out times at Quest On William?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Quest On William and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Quest On William?
Yes. Nearby restaurants include Göz City (3-min walk), Kedai Satay (3-min walk) and Michelangelo Osteria (3-min walk).
Does Quest On William have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Quest On William like?
Quest On William is a short 5-minute walk from Flagstaff Station and 15 minutes' walk from Crown Casino and Entertainment Complex. Travellers say that this aparthotel is in a good location.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.9/10

Property conditions & facilities

Reviews

2/10 Poor

Terrible service
We arrived at 3.30pm on a Friday afternoon to be told they had plumbing problems and we had to be moved to another hotel.It was much further from the CBD and took us nearly an hour to get there in peak traffic. Nobody rung us, they could not give us directions and the lady behind the counter kept sniffing and had her mask on her chin. Why weren't we notified earlier? They had our phone number. It would have been much easier if they simply rung us and gave us the new address. After the concert it cost us an extra $20 for an Uber to get back to where we were staying.
Glenn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Laura, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Sufficient. But not as nice as the photos
We stayed for 5 nights as we vacationed in the Melbourne area. We found the furniture and appliances to be much older and worn down than the photos on hotels.com. The Washer / Dryer was in the bathroom and the Dryer did not vent outside, so the bathroom was very humid when we washed clothing. We found access to electrical plugs to be awkward and out of the way. Had to pull the bed out to get a plug to charge our phones at night. Had to unplug the heater to have a plug by the table in order to charge our computer. The free internet required that we plug a dongle into our PC USB port. Not sure how we would have gotten internet if we didn't have our PC>
Mark, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very central without being on a major road.
Alan, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Great location. Easy walk to dining and shopping. Clean and quiet.
Kate, 1-night romance trip
Verified Wotif guest review

6/10 Good

Jennifer, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The apartment was filthy dirty. - Carpets not vacuum - Food stuck to the carpet - Food stuck to the front of the fridge - Food & spill marks on the couches - Food stuck to the privacy blinds - Finger marks all over the glass table, coffe table & all taps - Food & hand marks all over the bedroom mirror. - Toothpaste still on the taps in the bathroom - The toilet was dirty & hair beside the toilet. - Dirty water runs beside & under the vanity. This is just to mention a few of the issues we encountered. On complaining to the front desk we were advised that housekeeping could clean on Monday, which was 2 days later & our check day... I had to spend time cleaning the apartment just to feel slightly comfortable as we had no option but to stay. I have since contacted management who apologised that they were having housekeeping issues due to the housekeeping manager being off that weekend but the filth had been there for more than 1 weekend plus, the apartment had been vacant the night prior to our check in so that is no excuse as there would have been no rush to clean. We paid good money & no compensation or any form of reimbursement was offered & further correspondence was ignored by Management. I DO NOT RECOMMEND THIS HOTEL, spend your hard earned money elsewhere.
Lisa, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Mandy, 1-night trip
Verified Wotif guest review

8/10 Very good

The room is big
Yoke Keong, 4-night trip
Verified Expedia guest review