Mercure Benidorm

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Overview of Mercure Benidorm

UNESCO Sustainable Travel Pledge

Mercure Benidorm

4.0 star property
4-star hotel in Benidorm with outdoor pool and restaurant

9.0/10 Superb

6 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Avenida de Panama, 5, Benidorm, Alicante, 03500
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Terra Mitica - 16 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 46 min drive
  • La Vila Joiosa Tram Station - 23 min drive
  • Benidorm Tram Station - 15 min walk

About this property

Mercure Benidorm

4-star eco-friendly hotel near a metro station
At Mercure Benidorm, you can look forward to a poolside bar, a terrace, and a garden. The onsite restaurant, Malaspina, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • English breakfast (surcharge), a TV in the lobby, and laundry services
  • A 24-hour front desk, multilingual staff, and smoke-free premises
  • Luggage storage, an elevator, and tour/ticket assistance
Room features
All guestrooms at Mercure Benidorm feature perks such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with cable channels
  • Decks/patios, wardrobes/closets, and free infant beds


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms
  • Arranged over 8 floors


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking limited
  • Offsite parking within 492 ft (EUR 17 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool


  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of EUR 15 per person (approximately)


  • Service animals exempt from fees
  • Pet deposit: EUR 300 per stay
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per night


  • Parking is available nearby and costs EUR 17 per day (492 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Frequently asked questions

Does Mercure Benidorm offer free cancellation for a full refund?
Yes, Mercure Benidorm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Benidorm?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Mercure Benidorm on 1 November 2022 start from NZ$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Benidorm?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Benidorm?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Benidorm?
Yes, pets are welcome. There's a charge of EUR 30 per accommodation, per night, and there's also a deposit of EUR 300 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Benidorm?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Mercure Benidorm?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Benidorm?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (17-min drive) is nearby.
What is there to do at Mercure Benidorm and nearby?
Mercure Benidorm has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Mercure Benidorm?
Yes, Malaspina offers Mediterranean cuisine. Nearby restaurants include La Cofradia Vinos Y Tapas (6-min walk), Cheers (6-min walk), and The Coach And Horses (6-min walk).
Does Mercure Benidorm have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Mercure Benidorm like?
Mercure Benidorm is a short 13-minute walk from Llevant Beach and 14 minutes' walk from Poniente Beach.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Sparkling new hotel
They've clearly put a lot of thought (and money!) into creating Mercure Benidorm and to very good effect. Our room was modern, well thought out and practical. All of the staff we encountered were great to deal with and clearly enthusiastic about their new hotel. Breakfast was excellent as was the dinner we had one evening. The hotel is definitely operating below capacity and some finishing touches are still being applied. We were very impressed and would definitely stay here again.
Stewart, 2-night trip
Verified guest review

10/10 Exceptional

ESPECTACULAR, dificil encontar una propuesta igual en Benidorm cerca del centro. La piscina es un oasis en medio del bullicio de la ciudad. Las habitaciones estan diseñadas de forma exquisita y el sevicio de desayunos es muy correcto.
3-night family trip
Verified guest review

10/10 Exceptional

Un oasis en Benidorm
Muy agradable Destacar la atención de Salvador, el maravilloso trabajo de la recepcionista Busga. Una auténtica profesional y una persona encantadora. Entre los camareros Isabel destaca cómo ninguno. Ambiente muy cuidado, magnífico desayuno. Hotel altamente recomendable. Gracias por la atención recibida. Sin duda alguna volveremos.
Francisco, 7-night trip with friends
Verified guest review

8/10 Very good

Séjour sympa / week end
Hôtel récemment rénové moderne et confortable. Quelques petites lacunes mais heureusement que l’établissement compte dans son équipe Imma et Vasco: très performants, efficaces et aimables . En général le personnel est motivé. La plage n’est pas loin ( « full ») la piscine est petite mais le service y est bien fait. -DD
2-night family trip
Verified guest review

6/10 Good

Prima maar moet verbeteren.
Prachtig nieuw hotel! Helaas laat het ontbijt wel te wensen over, 2e dag waren er verschillende bij het ontbijt niet aanwezig die er de eerste dag wel waren. Daarnaast is de receptie een choas, ik denk dat ze hierin nog een balans moeten vinden. Parkeren te duur en te slecht voor een hotel van deze klasse, daardoor hebben wij er geen gebruik van gemaakt en hebben we iets verderop voor minder dan de helft geparkeerd. Airco op de kamers functioneert slecht en enige uitleg was niet overbodig geweest.
RLM, 1-night trip
Verified guest review