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Mandarin Oriental, Macau

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Guan Yin Statue Waterfront Park

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Photo gallery for Mandarin Oriental, Macau

Separate bathtub and shower, eco-friendly toiletries, hair dryer
Outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
Exterior
Arcade
Panoramic Suite, 1 King Bed
Located near Macau Science Center, Mandarin Oriental, Macau offers an array of luxury amenities. Unwind at the outdoor pool and children's pool with sun loungers or indulge in a rejuvenating spa treatment at The Spa.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free ferry terminal shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
The current price is NZ$432
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mandarin Premier View)

View from property

Room, 1 King Bed (Mandarin Premier View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 62 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premier View)

View from property

Room, 1 King Bed (Premier View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 55 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 81 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 91 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 81 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Deluxe Twin Room, Lake View | Exterior

Deluxe Twin Room, Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (Tower)

Deluxe Suite, 1 King Bed (Tower) | Living area

Deluxe Suite, 1 King Bed (Tower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 91 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Exterior

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | City view

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

St. Regis Macao

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.6 out of 10, Exceptional, 908 reviews
The price is NZ$259
includes taxes & fees
7 Apr - 8 Apr
St. Regis Macao
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About the area

Map
Avenida Dr Sun Yat Sen, NAPE, Macau

What's nearby

  • Lisboa Casino - 11 min walk - 1.0 km
  • Macau Tower - 16 min walk - 1.4 km
  • Macau Fisherman's Wharf - 18 min walk - 1.5 km
  • Senado Square - 19 min walk - 1.6 km
  • Ruins of St. Paul's Cathedral - 4 min drive - 3.3 km

Getting around

  • Macau (MFM-Macau Intl.) - 14 min drive
  • Zhuhai (ZUH-Jinwan) - 56 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Zhuhai Station - 12 min drive
  • Barra Station - 29 min walk
  • Airport pickup service
  • Free ferry terminal shuttle

Restaurants

  • ‪Cafe Encore 咖啡廷 - ‬8 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬16 min walk
  • ‪四五六上海菜館 Restaurant 456 - ‬12 min walk
  • ‪8餐廳 The Eight - ‬14 min walk
  • ‪Café Esplanada 咖啡苑 - ‬7 min walk

About this property

Mandarin Oriental, Macau

When you stay at Mandarin Oriental, Macau, you'll be a short five-minute drive from Lisboa Casino and Ruins of St. Paul's Cathedral. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and Vida Rica serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers love the overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English
VISIBILITY

At a glance

Hotel size

    • 213 rooms
    • Arranged over 23 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Transfers

    • Airport pick-up from 9 AM to 9 PM*
    • Free ferry terminal shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 102
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch plasma TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi

Food and drink

  • Free bottled water
  • High chair
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Composting
  • Recycling
STAR_OUTLINE

Special features

Spa

The Spa has 8 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Dining

Vida Rica – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 298 for adults and MOP 149 for children
  • Airport shuttle service is offered for an extra charge of MOP 350 per vehicle. Maximum occupancy 6

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 30 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MOP 690.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Frequently asked questions

Does Mandarin Oriental, Macau offer free cancellation for a full refund?

Yes, Mandarin Oriental, Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Macau?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM. The swimming pool will be unavailable from March 17 2025 to March 30 2025 (dates subject to change).

Are pets allowed at Mandarin Oriental, Macau?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Mandarin Oriental, Macau?

Yes, a shuttle from the airport to the hotel is available from 9 AM to 9 PM on request. The charge is MOP 350 per vehicle.

What are the check-in and check-out times at Mandarin Oriental, Macau?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Mandarin Oriental, Macau?

No, this hotel doesn't have a casino, but MGM Macau Casino (3-min walk) and Wynn Macau Casino (9-min walk) are both nearby.

What is there to do at Mandarin Oriental, Macau and nearby?

Mandarin Oriental, Macau has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Mandarin Oriental, Macau?

Yes, there's an on-site restaurant, Vida Rica.

What's the area around Mandarin Oriental, Macau like?

Mandarin Oriental, Macau is in the heart of Macau, a short 11-minute walk from Lisboa Casino and 13 minutes' walk from Almeida Ribeiro Street.

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Mandarin Oriental, Macau Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Service!
Extemly attentive and personal service!
Frederic, 2-night trip

10/10 Exceptional

100% satisfaction
Its perfect!
Yun xi, 3-night trip

10/10 Exceptional

very personalized service Including red wine in the room Different channels AirPlay on TV Sea View overlooking the Macau Tower And Fireworks The Best Hotel in Macau!
Chee Kong, 3-night trip

10/10 Exceptional

Wonderful Stayed for one night here, with amazing view, great breakfast and friendly staff with good service.
Bo Ki Bonnie, 1-night trip

8/10 Very good

Delayed checkin weak air condition upon arrival Polite staffs great view
Tsz Kwan Phoebe, 1-night trip

10/10 Exceptional

True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.
SAM, 1-night trip

10/10 Exceptional

MO Macau is our go-to hotel and we stay there every year. It’s quiet, intimate, and relaxing. It feels distinctively different from any other hotel in Macau. Staff is very friendly and considerate. They even know your name, which shows the depth of their hospitality. We highly recommend the place.
Ye, 3-night trip

10/10 Exceptional

Room was spacious and staff was very responsive
Patrick, 3-night trip

10/10 Exceptional

My stay here was great. Very happy.
Jebin, 3-night trip

10/10 Exceptional

Nice and quite
miguel, 4-night trip

10/10 Exceptional

We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.
Kathleen, 3-night trip

10/10 Exceptional

I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Angie, 1-night trip

10/10 Exceptional

Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!
Ho Chee, 3-night trip

10/10 Exceptional

Everything is good. The wooden fixtures look a bit old. Consider more sports channels, say premier leagues football on the weekends.
Hok Yin, 1-night trip

10/10 Exceptional

It was supposed to be a non-smoking room, but there was a strong smell of cigarettes. The staff who handled my check-in offered me a room exchange, but I declined because I had already unpacked my belongings. Even though there was a warning sign prohibiting smoking in the room itself, it smelled like it was a smoking room. It was very disappointing that the Mandarin Oriental brand and trust were completely lost. Is it because it's Macau or what? impossible.
??, 1-night trip

10/10 Exceptional

Everything was perfectly fine except for hiring insurance that I didn't want and it said $25 and you charged me $85 even though I sent an email to cancel I see a wrong charge from the buyer like theft
Caroline, 3-night trip

10/10 Exceptional

Cheng-ming, 1-night trip

10/10 Exceptional

YUK KIT, 2-night trip

10/10 Exceptional

YUK KIT, 2-night trip

8/10 Very good

michael, 2-night trip

10/10 Exceptional

員工服務貼心
Kin Fung, 1-night trip

10/10 Exceptional

澳門文華東方
文華東方是品牌保證，員工態度專業，但也有啼笑皆非的情況，例如入住登記時房咭設定弄了好一陣子，我想員工嘗試了有10次，又如房間有些設備令人有些糊塗，例如桌面充電設備我懷疑有保養维修問題，充電速度比較我用自家充電池要緩慢。此外，我花了十幾分鐘才能弄清楚房間的照明如何開关。
Kwan Wai David, 2-night trip

10/10 Exceptional

服務真係100分，除了有小蛋糕和水果拼盤贈送之外，仲有一支紅酒，包裝很精美，很易入口，房內的餐具茶壺茶杯都很高級，有什麼需要直接WhatsApp佢哋， 5分鐘內一定有人上門過嚟幫你。黃昏時，還有人幫你開床，再補充返啲水和幫你執多一次房，非常之好。下次一定會再住呢間酒店。
Hiu Ming, 1-night trip

10/10 Exceptional

3泊しました。ホテルはとにかく静かに過ごせてホテルライフを楽しみたい人には最高だと思います。スタッフの対応は皆素晴らしく､アメニティなども充実していました。目配りがとにかくきちんとなされていたホテルだと思いました。
TAMAMI, 3-night trip

8/10 Very good

服務人員很親切
SUCHEN, 2-night trip