The Grand, York

Photo gallery for The Grand, York

Check-in/check-out kiosk
Indoor pool
Executive Double Room | Room
Suite (Heritage) | Room
Room

Overview of The Grand, York

The Grand, York

5.0 star property
Luxury hotel with spa, near York Minster

9.4/10 Exceptional

1,010 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Station Rise, York, England, YO1 6GD
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Business center
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of York
  • York Minster - 8 min walk
  • Jorvik Viking Centre - 2 min drive
  • Shambles - 7 min drive
  • York Racecourse - 4 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 42 min drive
  • York Station - 3 min walk
  • York (QQY-York Train Station) - 3 min walk
  • Poppleton Station - 12 min drive

About this property

The Grand, York

5-star luxury hotel in the city center
Consider a stay at The Grand, York and take advantage of a rooftop terrace, dry cleaning/laundry services, and a bar. Indulge in a facial, a hot stone massage, and a body wrap at the onsite spa. Enjoy brunch and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), tour/ticket assistance, and massage treatment rooms
  • A porter/bellhop, smoke-free premises, and an elevator
  • Express check-out, meeting rooms, and free newspapers
  • Guest reviews speak highly of the central location and first-rate property condition
Room features
All 207 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the comfortable, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 328 ft (GBP 24.50 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1906
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

The Rise - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Legacy - Onsite fine-dining restaurant. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 25 for adults and GBP 15 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Parking

  • Parking is available nearby and costs GBP 24.50 per night (328 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Cedar Court Grand
Cedar Court Grand Hotel
Cedar Court Grand Hotel York
Cedar Court Grand York
Cedar Court Hotel
Cedar Grand Court
Cedar Grand Court Hotel
Grand Cedar Court
Grand Cedar Court Hotel
Hotel Cedar Court
Cedar Court Grand Hotel And Spa
Grand Hotel York
Grand York
The Grand Hotel Spa
The Grand, York York
The Grand, York Hotel
The Grand, York Hotel York

Frequently asked questions

Does The Grand, York offer free cancellation for a full refund?
Yes, The Grand, York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Grand, York?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at The Grand, York on 2 October 2022 start from NZ$312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Grand, York?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Grand, York?
Yes, there's an indoor pool.
Are pets allowed at The Grand, York?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at The Grand, York?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at The Grand, York and nearby?
The Grand, York has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Grand, York?
Yes, there are 2 onsite restaurants. Nearby restaurants include The York Tap (3-min walk), Duke of York (3-min walk), and Society Bar & Lounge (4-min walk).
What's the area around The Grand, York like?
The Grand, York is in the heart of York, a short 3-minute walk from York Station and 8 minutes' walk from York Minster. Travelers say the local area is very central perfect for sightseeing.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Good service
Pleasant staff from Butlers, Concierge, Housekeeping and restaurants
Man sze, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Five star location but not five star service
Nice hotel, but service (other than reception) left a lot to be desired. Room was not cleaned, waiter service at dinner was slow, service in the spa was below par, room service didn't answer the phone. We ended up leaving a day early as we were underwhelmed
Declan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience
Sean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fiona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Grand is wonderful
The hotel is wonderful. The rooms are beautiful the only drawback were the beds. If you prefer a firm mattress you’ll be fine, but they were one step up from a park bench. The decor and size of the rooms couldn’t be better. Location perfect!
Dana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were impeccable with there service and knowledge …. Nothing was to much trouble, smiling and always helpful, Look forward to returning again …. The lighting in the main corridor from reception to the rooms , needs changing to warm lights, similar to that on display in the adjacent corridor from reception to the main bar and restaurants…. Regards Eric
Eric, 1-night trip
Verified Hotels.com guest review