Guests
All properties in Sendai, Miyagi Prefecture, Japan

The Westin Sendai

Luxury hotel with 3 restaurants, near Tohoku University

  • Free WiFi
From
NZ$315

Image gallery

  • Deluxe Twin Room - Non-Smoking - Guest Room
  • Deluxe Twin Room - Non-Smoking - Guest Room
  • Executive Suite, 1 King Bed, Corner - Bathroom
  • Executive Suite, 1 Double Bed, Non Smoking (Imperial) - Bathroom
  • Deluxe Twin Room - Non-Smoking - Guest Room
Deluxe Twin Room - Non-Smoking - Guest Room. Image 1 of 62.
1 / 62Deluxe Twin Room - Non-Smoking - Guest Room
1-9-1 Ichiban-cho, Aoba-ku, Sendai, 980-0811, Miyagi-ken, Japan
9.2.Superb.
  • Our stay started with an advantage as they gave us a free upgrade to a superior room. The…

    Feb 21, 2020

  • My favourite accommodation in Japan so far. With the lobby on the 26th floor I imagine…

    Feb 1, 2020

See all 403 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Convenient
Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 292 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate bathtub and shower

What’s around

  • In Aoba Ward
  • Tohoku University - 10 min walk
  • Sendai Anpanman Children's Museum & Mall - 20 min walk
  • Sendai International Center - 23 min walk
  • Sendai Ginza Street - 4 min walk
  • Aoba-dori Avenue - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Premier Room, 2 Double Beds
  • Superior Room, 1 Double Bed (Club)
  • Superior Room, 1 Double Bed (Club Twin)
  • Executive Room, 1 Double Bed (Club)
  • Executive Room, 1 Double Bed (Club Twin)
  • Premier Room, 1 Double Bed (Club Twin)
  • Executive Suite, 1 King Bed, Corner
  • Executive Suite, 1 King Bed, Non Smoking
  • Executive Suite, 2 Double Beds, Non Smoking, Corner
  • Presidential Suite, 2 Double Beds, Non Smoking
  • Executive Suite, 1 Double Bed, Non Smoking (Imperial)

What’s around

Landmarks

  • In Aoba Ward
  • Tohoku University - 10 min walk
  • Sendai Anpanman Children's Museum & Mall - 20 min walk
  • Sendai International Center - 23 min walk
  • Sendai Ginza Street - 4 min walk
  • Aoba-dori Avenue - 4 min walk
  • Asaichi Morning Market - 6 min walk
  • Sunmall Ichibancho - 7 min walk
  • Mitakisanfudoin - 10 min walk
  • Sendai City Tourist Information Center - 10 min walk
  • Sendai City War Reconstruction Memorial Hall - 14 min walk

Getting around

  • Sendai Airport (SDJ) - 34 min drive
  • Yamagata Airport (GAJ) - 68 min drive
  • Sendai Aoba-dori Station - 10 min walk
  • Sendai Station - 11 min walk
  • Sendai Tsutsujigaoka Station - 23 min walk
  • Itsutsu-Bashi Station - 10 min walk
  • Hirose-dori Station - 12 min walk
  • Atago-Bashi Station - 16 min walk
map
See on map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, 980-0811, Miyagi-ken, Japan

At a glance

Hotel size

  • This hotel has 292 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 1500.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Spa services on site

Working away

  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 6555
  • Conference space size (meters) - 609

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Symphony - This restaurant serves breakfast, lunch, and dinner.

Ichimuan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

HORIZON - This restaurant serves light fare only. Happy hour is offered. Open daily.

Small print

Also known as

  • Sendai Westin
  • The Westin Sendai Hotel Sendai
  • Westin Hotel Sendai
  • Westin Sendai
  • Westin Sendai Hotel
  • The Westin Sendai Hotel
  • The Westin Sendai Sendai

Optional extras

Self parking costs JPY 1500.00 per night

Rollaway beds are available for JPY 6600.0 per night

Buffet breakfast is offered for an extra charge of JPY 2329 for adults and JPY 1513 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Sendai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1500.00 per night.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring Japanese cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Kisuke (3-min walk), Bonten (4-min walk), and Gelati Brio (4-min walk).
  • The Westin Sendai has a 24-hour fitness center and spa services.
9.2.Superb.
  • 8.0.Very good

    Room was nice and modern, however a tad dirty with stains on the carpet. Amenities were good

    1 night romance trip, Nov 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Well located, great views, clean and friendly staff

    3 night romance trip, Nov 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was very spacious and our view was spectacular. The staff cheerfully and promptly delivered ice cubes when we requested it. The staff in the lobby were also very friendly and welcoming. Another big plus was the fitness center which was fairly well equipped. I would certainly stay at this hotel again!

    Arlene, 4 night family trip, Nov 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good invioment and hospitallty.

    1 night trip, Oct 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It is quiet area though the busy shopping street is not too far. They are all courteous in the hotel and pleasant.

    S.A., 3 night romance trip, Oct 18, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    I stayed 2 nights Get a little VIPs Access benefits! Late check out 14:00 But It means nothing to me Because I checked out at 0900 It is a pity for no room upgrading!

    1 night family trip, Oct 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, quiet and spacious, with gorgeous views of Sendai. Top notch service! Only wish there was a larger fitness facility with a pool.

    2 night trip with friends, Oct 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Staff extremely helpful. Property very clean. Good coffee facilities in the room: Nespresso and French Press. Symphony restaurant dinner atmosphere was more business than romantic and while nice was not spectacular and fairly expensive.

    5 night romance trip, May 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Concierge was excellent and made all the arrangements ! Impeccable!

    2 night family trip, Apr 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent!

    Huge and beautiful room, superb view, excellent service! Will definitely book my stay with westin sendai again!

    1 night family trip, Feb 6, 2019

    Verified Hotels.com guest review

See all 403 reviews