Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Zakopane, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Hotel Czarny Potok

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Elevator
  • Free WiFi
  • Smoke-free property
ul. Tetmajera 20, Zakopane, Lesser Poland, 34-500, Poland

Mountain hotel with spa, near Krupowki Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Elevator
    • Free WiFi
    • Smoke-free property
  • Collect stampsYou can collect™ Rewards stamps here
  • Fantastic stay, amazing location and the staff were super friendly! Our room was really…Sep 19, 2020
  • The hotel was great and cautious on sanitation for its guest. Close to downtown. Perfect…Aug 10, 2020

Hotel Czarny Potok

from NZ$81
  • Double Room
  • Single Room
  • Double Room (with extra bed)
  • Twin Room

What’s around Hotel Czarny Potok


  • Heart of Zakopane
  • Krupowki Street - 7 min walk
  • Zakopane Aqua Park - 12 min walk
  • Gubałówka - 39 min walk
  • Tatra Mountains - 1 min walk
  • Tatra Museum - 13 min walk
  • Wielka Krokiew - 18 min walk
  • Gubalowka Market - 18 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 95 min drive
  • Poprad (TAT-Poprad - Tatry) - 71 min drive
  • Zakopane Station - 21 min walk
  • Nowy Targ Station - 27 min drive
  • Tatranska Lomnica Station - 57 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 4 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *

  • Restrictions apply *

  • 1 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
Things to do
  • Full-service spa
Working away
  • Business center
  • Number of meeting rooms - 4
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Wedding services
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Garden
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Polish
  • Russian

In the room

Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Hotel Czarny Potok’s small print

Also known as

  • Czarny Potok
  • Hotel Czarny Potok Hotel Zakopane
  • Czarny Potok Zakopane
  • Hotel Czarny Potok
  • Hotel Czarny Potok Zakopane
  • Hotel Czarny Potok Hotel
  • Hotel Czarny Potok Zakopane


For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs PLN 20 per night

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of PLN 50 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Czarny Potok

  • Does Hotel Czarny Potok offer free cancellation for a full refund?
    Yes, Hotel Czarny Potok does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Czarny Potok?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Czarny Potok?
    Yes. Self parking costs PLN 20 per night.
  • Are pets allowed at Hotel Czarny Potok?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of PLN 50 per pet, per night.
  • What are the check-in and check-out times at Hotel Czarny Potok?
    You can check in from 4 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Hotel Czarny Potok?
    Yes. Nearby restaurants include Watra (4-min walk), Bąkowo Zohylina Niźnio (4-min walk), and Stek Burger (6-min walk).
  • Is airport shuttle service offered by Hotel Czarny Potok?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8.4 From 61 reviews

Exceptional 10.0
Great for a stay in Zakopane
Great hotel with a friendly staff. Rustic and cosy style and a relaxing jacuzzi and spa area :)
Manuel, gb4 night trip
Very good 8.0
We recommend this hotel
We had very nice and pleasant stay at this hotel. Hotel is little bit older but still very clean and nice. We were also very satisfied with breakfast.
Lucia, au2 night trip
Exceptional 10.0
Great location and fabulous facilities
Superb hotel, close to the town centre and with great facilities. Big room, with plenty of space and nice and clean. Lovely breakfast and best of all, the spa facilities which we loved. Excellent value for money, we plan to return next Christmas!
Susan, gb2 night trip with friends
Exceptional 10.0
From the start it was a great experience, the receptionist was very helpful telling us about the area, the room was very clean and tidy, we had a room on the 3rd floor and had a balcony so in the morning we could sit out and drink coffee, breakfast was good and plentiful,it was a very enjoyable stay.
Tony, gb2 night trip
Good 6.0
Go elsewhere
Pros: close proximity to town Cons: cold pool and jacuzzi very soft bed unsmiling ,rude front desk staff no coffee pot or kettle in room if you want coffee, there is a fee except at breakfast breakfast was lots of little salads and stale breads furniture in room was chipped and marred shower was tiny
us2 night trip
Fair 4.0
Not very good service at all
Hi, we've stayed in Alma Boutique Hotel in Vienna for one night. We were very excited as the hotel is 4 stars and looks really nice on the pictures. Unfortunately, our expectations were higher than reality. To start with, we had the worst check in ever as the receptionist Eric was very rude, unrespectful, unwelcoming and unhelpful. We asked about the car park and he just pointed on the address without explaining how to get there (car park is about 7min walk from the hotel and very hard to find so we ended up driving for 20min around it). When I tried to asked him a question, he told me to stop interrupting while he's talking, wasn't very keen to collaborate on anything and keep saying 'no' to all my enquiries without apologies or explanation. I've never had to deal with customer service like that in the 4* hotel before. The rooms were decent and clean, but very small and the toilet didn't have a sink in so we had to go to the bathroom to wash our hands. Also, the walls are so thin that you can hear people talking in the room next door with full clarity. Breakfast was really good and the lady behind reception in the morning was lovely too, but we definitely won't be coming back to that hotel.
gb2 night family trip
Exceptional 10.0
A good choice
The room was very clean and comfortable and the breakfast very good. We were happy with our stay.
Lesley, au3 night romance trip
Very good 8.0
Great hotel
Lovely hotel. Clean, great service, and delicious breakfast spread in the morning.
Agata, us3 night romance trip
Very good 8.0
Good value for money. Close to town centre.
Nice experience at Czarny Potok - cosy hotel with friendly hotel staff.
ie2 night romance trip
Very good 8.0
Dobry hotel w dobrej lokalizacji
Dobry hotel w dobrej lokalizacji. Smaczne śniadania
tomasz, pl3 night trip

Hotel Czarny Potok

Is the description of this property not correct? Tell us