Zenia Hotel & Spa

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Indoor pool
Indoor pool
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Room

Overview of Zenia Hotel & Spa

Zenia Hotel & Spa

3.0 star property
Art Deco hotel in Proville with spa and indoor pool

8.4/10 Very good

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267
Main amenities
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 3 spa tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Conference center
  • Front desk safe
  • Meeting room
  • Multilingual staff
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Avesnois Regional Nature Park - 35 min drive
  • Saint-Quentin Hospital - 33 min drive
  • Familistère de Guise - 49 min drive
  • Beaumont-Hamel Newfoundland Memorial - 48 min drive

Getting around

  • Lille (LIL-Lesquin) - 52 min drive
  • Paris Charles de Gaulle Airport (CDG) - 93 min drive
  • Cambrai Station - 10 min drive
  • Wambaix Station - 10 min drive
  • Cattenières Station - 13 min drive

About this property

Zenia Hotel & Spa

When visiting Proville, Zenia Hotel & Spa is a great choice to consider. Guests can indulge in massages at the spa, and French cuisine is served at ZENIA HOTEL, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this Art Deco hotel.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 5:00 PM - 9:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 AM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM-10 PM on Saturday, 8 AM-1 PM and 4-10 PM on Sunday. Check-in hours are 3-9 PM on Saturday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekend mornings 8:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • Meeting room
  • Conference center (3767 square feet of space)

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • 3 spa tubs
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • 24-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZENIA HOTEL. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

ZENIA HOTEL - This restaurant specializes in French cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 12 for adults and EUR 5.50 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 5:00 PM to 9:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville

Frequently asked questions

Overall score and ratings

8.4

Very good

8.3/10

Cleanliness

8.9/10

Staff & service

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

Chambre pas disponible à 18h30
Réception des clients très moyen. Nous arrivons à 18h30 et la chambre n,est pas prête !
Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

réception immédiate, accueil agréable. Repas délicieux
DEVARS, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Toujours au top
Accueil très sympa, Sonia et l'ensemble du personnel est efficace. Passé une excellente nuit, petit déj au top, repas du soir parfait avec en plus, des cocktails soigneusement préparés. Piscine, jaccuzi, sauna, hamman à dispo
1-night trip
Verified Hotels.com guest review

8/10 Very good

Petit week-end entre copine très sympas. Le service de l’hôtel est très agréable et à l’écoute de sa clientèle. L’espace détente spa est relaxant.
Marie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Très satisfait
Personnel au top, service impeccable, merci pour votre disponibilité, votre bienveillance, et votre bonne humeur
1-night trip
Verified Hotels.com guest review

8/10 Very good

Équipe très accueillante et agréable.
Harmonie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

François, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tout parfait, comme annoncé. Seul bémol, l'absence de volets aux fenêtres, les rideaux à peine occultants.
Philippe, 1-night trip
Verified Hotels.com guest review

4/10 Fair

jean baptiste, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent rapport qualité /prix
J’ai passé un week-end génial avec ma petite fille , les hôtesses nous ont chaleureusement accueilli avant l’heure. Je suis ravie de cet accueil et ce plaisir dans un cadre exceptionnel avec le spa. J’ai profité du spa avant le départ , juste après le petit déjeuner. Le buffet sympa , j’ai demandé un cocktail spécial sans alcool avec jus de fruits grenadine qui n’était pas à la carte . Elles me l’ont préparé avec gentillesse. Je le recommande et retournerai
Yannick, 1-night family trip
Verified Hotels.com guest review