Hotel Helios Benidorm

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Beach
Pool
Pool
Balcony

Overview of Hotel Helios Benidorm

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UNESCO Sustainable Travel Pledge

Hotel Helios Benidorm

3.0 star property
3-star hotel with spa, near Benidorm Palace

9.4/10 Exceptional

599 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Filipinas, 12, Benidorm, Alicante, 3500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Refrigerator
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Benidorm Palace - 16 min walk
  • Poniente Beach - 23 min walk
  • Aqualandia - 25 min walk
  • Mundomar - 26 min walk
  • Llevant Beach - 37 min walk
  • Benidorm City Hall - 3 min drive
  • Balcony of the Mediterranean - 27 min drive
  • Malpas Beach - 36 min drive
  • Guillermo Amor Municipal Stadium - 11 min drive
  • Aqua Natura - 12 min drive
  • Magic Natura - 12 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 38 min drive
  • La Vila Joiosa Tram Station - 12 min drive
  • Benidorm Tram Station - 30 min walk

About this property

Hotel Helios Benidorm

Hotel Helios Benidorm puts you within a 15-minute drive of Benidorm Palace and Magic Natura. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. An outdoor pool, a poolside bar, and a fitness center are other highlights at this Mediterranean hotel. Fellow travelers say great things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 282 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 13 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • 24-hour offsite parking within 656 ft (EUR 10 per night)

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Lifeguard on site

What to do

  • Bicycle tour information

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Heated pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance

Languages spoken

  • Dutch
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

SPA has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 5.50 for children (approximately)
  • Safes in guestrooms can be used for EUR 3 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 13 per day
  • Parking is available nearby and costs EUR 10 per night (656 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property uses wind, solar, and geothermal energy.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Benidorm Helios
Benidorm Helios Hotel
Benidorm Hotel Helios
Helios Benidorm
Helios Benidorm Hotel
Helios Hotel Benidorm
Hotel Helios Benidorm
Hotel Helios
Hotel Helios Benidorm Hotel
Hotel Helios Benidorm Benidorm
Hotel Helios Benidorm Hotel Benidorm

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice standard hotel
Nice 3* hotel. Room lacked facilities like kettle ect, which would have been nice. Rooms overlooking the pool get the sun all afternoon and evening.Pool basic but clean. Breakfast was excellent lots of choice. Reception staff very friendly.
Luke, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benidorm visit
Great hotel nice rooms staff very helpful
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel would definitely return
We stayed at Hotel Helios the hotel staff were very friendly and accomodating. Rooms very clean and comfortable, great location. I celebrated my birthday whilst there and they put a bottle of sparkling wine into our room to celebrate. We were there on a room only basis so can't comment on the food. I would definitely return and recommend this hotel.
Louise, 2-night trip
Verified Hotels.com guest review

8/10 Very good

MR. MARK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eamonn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

mark, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top class
Great hotel fanatic staff Would recommend
John, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catriona, 10-night trip
Verified Hotels.com guest review