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ibis Carcassonne Est La Cité

Photo gallery for ibis Carcassonne Est La Cité

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Family Double Room, 1 Double Bed with Sofa bed | Pillow-top beds, desk, soundproofing, free cots/infant beds
Daily buffet breakfast (EUR 10 per person)
Reception
Shower, hair dryer

Overview of ibis Carcassonne Est La Cité

ibis Carcassonne Est La Cité

3.0 star property
3-star hotel in Carcassonne with restaurant and bar/lounge
8.0 out of 10 Very good
8.0/10 Very good

294 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Rue Camille Flammarion, Carcassonne, Aude, 11000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Carcassonne

Getting around

  • Carcassonne (CCF-Pays Cathare) - 16 min drive
  • Castres (DCM-Mazamet) - 66 min drive
  • Montpellier (MPL-Montpellier - Mediterranean) - 88 min drive
  • Carcassonne Station - 8 min drive
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 14 min drive

Restaurants

  • Le Patio de la Cite - 6 min drive
  • McDonald's - 5 min walk
  • Le Trouvère - 5 min drive
  • La Taverne du Chateau - 6 min drive
  • Les Terrasses de la Cité - 5 min drive
Map

About this property

ibis Carcassonne Est La Cité

Located near a train station, ibis Carcassonne Est La Cité is a great choice for a stay in Carcassonne. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Café Vins et Cie, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the convenient parking and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 6 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Café Vins et Cie – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property does not have lifts.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

ibis Carcassonne Est Cité
ibis Est Cité
ibis Est Cité Hotel
ibis Est Cité Hotel Carcassonne
ibis Carcassonne Est Cité Hotel
Ibis Carcassonne Est La Cite
ibis Carcassonne Est La Cité Hotel
ibis Carcassonne Est La Cité Carcassonne
ibis Carcassonne Est La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Carcassonne Est La Cité offer free cancellation for a full refund?
Yes, ibis Carcassonne Est La Cité does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Carcassonne Est La Cité?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at ibis Carcassonne Est La Cité on 5 June 2023 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Carcassonne Est La Cité?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ibis Carcassonne Est La Cité?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at ibis Carcassonne Est La Cité?
Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at ibis Carcassonne Est La Cité?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at ibis Carcassonne Est La Cité?
You can check in from 2:00 PM - 6 AM. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at ibis Carcassonne Est La Cité and nearby?
Ibis Carcassonne Est La Cité has a seasonal outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near ibis Carcassonne Est La Cité?
Yes, Café Vins et Cie offers French cuisine.
What's the area around ibis Carcassonne Est La Cité like?
Ibis Carcassonne Est La Cité is in the heart of Carcassonne, a short 19-minute walk from Basilica of Saint-Nazaire.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel is close to the highway. A perfect layover location if you are going to Spain.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Yoann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Value
Typical Ibis a couple miles from center of town.
Gregory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spot on @ a budget price
Didnt get round to using the swimming pool but this budget hotel has a small but nice outdoor one! Room was great for a family of four - breakfast was excellent.
Graeme, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Reliable hotel.
Everything was good, as expected. Breakfast was a good buffet. Location was a little out of the centre.
Kaye, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, very close to the old city and castle.
1-night family trip
Verified Expedia guest review

8/10 Very good

Good stay for an overnight stop
1-night family trip
Verified Hotels.com guest review

8/10 Very good

The bed was very comfortable. Location was excellent. Smallish room but very clean and the bathroom well stocked.
ray, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable place to rest and explore the Carcassonne castle while driving from Bordeaux to the Mediterranean side. Everything is clean, comfortable, great breakfast.
Mrs.Werner, 1-night trip
Verified Expedia guest review

6/10 Good

Too far out of town ,so so restaurant. Industrial/ commercial area ugly
2-night trip
Verified Expedia guest review