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Kuramure

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Exterior
View from room
View from room
In-room safe, individually decorated, individually furnished, desk
Traditional Room, 2 Bedrooms, Smoking | View from room

Overview of Kuramure

Kuramure

4.5 star property
Luxury ryokan in Otaru with restaurant and bar/lounge

9.0/10 Superb

95 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154

Room options

About this area

What's nearby

  • Kokusai Ski Resort - 19 min drive
  • Kiroro Resort - 32 min drive

Getting around

  • Sapporo (OKD-Okadama) - 43 min drive
  • New Chitose Airport (CTS) - 65 min drive
  • Inaho Station - 18 min drive
  • Hoshioki Station - 18 min drive
  • Teine Station - 19 min drive
  • Free local area shuttle
  • Free train station pickup

Restaurants

  • Sukiya - 4 min drive
  • Asari - 4 min drive
  • Mos Burger - 7 min drive
  • CoCo Ichibanya - 7 min drive
  • Okagawa Pharmacy - 7 min drive

About this property

Kuramure

Enjoy your visit to Otaru with a stay at Kuramure. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

Chinese (Mandarin), Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 7 PM
  • Minimum check-in age – 20
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free train station pickup

Off-site

  • Free area shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Kaiseki meal

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • Hot springs
  • Skiing nearby

Services

  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • No lift (single-level property)
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • Japanese

Room amenities

Be entertained

  • DVD player
  • 19-inch flat-screen TV

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Fusuma (room partition)

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Dining

On-site venue – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
CLARTE – This bar only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Kuramure
Kuramure Inn
Kuramure Inn Otaru
Kuramure Otaru
Kuramure Hotel Otaru
Kuramure Otaru, Hokkaido
Kuramure Otaru
Kuramure Otaru
Kuramure Ryokan
Kuramure Ryokan Otaru

Frequently asked questions

Does Kuramure offer free cancellation for a full refund?
Yes, Kuramure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kuramure?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Kuramure on 3 March 2023 start from NZ$1,087, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kuramure?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kuramure?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kuramure?
Yes, there's free self parking.
What are the check-in and check-out times at Kuramure?
You can check in from 3 PM - 7 PM. Check-out time is 11 AM.
What is there to do at Kuramure and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Kuramure also has private indoor hot tubs.
Are there restaurants at or near Kuramure?
Yes, there's an on-site restaurant that offers Japanese cuisine. Nearby restaurants include Sukiya (2.3 mi), Asari (2.5 mi) and Mos Burger (3.3 mi).
Does Kuramure have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a spring water bath.
What's the area around Kuramure like?
Kuramure is located by the river, a short 2-minute walk from Asarigawa Hot Spring and 11 minutes' walk from Ski Village Asari.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Best ryokan ever in Japan, must try
Absolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan!
INHOUNG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍
Andy Wing Hong, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A wonderful modern yet authentic Japanese feel ryokan! A great getaway!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Remarkable boutique hotel
Outstanding architectural and interior design evident in the change of store houses to a remarkably well operated boutique hotel. The environment, service and food received at Kuramure is definitely worth its room rate.
Vivien, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall a good experience but we were disappointed with the keiseki dinner
1-night trip
Verified Ebookers guest review

10/10 Exceptional

Pimchai, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel with amazing service
This has to be the best hotel I've stayed in in recent memory. Mainly because it was unlike any other 4 or 5 star hotel I've visited. We had a great view of the snow from our window and slept like babies.
View from our room
Breakfast
Verified Expedia guest review

8/10 Very good

Great stay with beautiful Japanese cuisine... Wonderful after ski trip!
Verified Hotels.com guest review

10/10 Exceptional

Relaxing Japanese style resort
Its located a few train stops or around a 30 min drive away from Sapporo via the highway but its in its own world. The resort facilities are modern, great service all round Onsen was of excellent quality and all meals (which are included in the price) are a great sample of traditional Japanese meals. Recommended as a great breather when travelling to Hokkaio and Sapporo in particular.
Verified Expedia guest review