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Halepa Hotel

Photo gallery for Halepa Hotel

Front of property
Pool
Terrace/patio
Terrace/patio
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Halepa Hotel

Halepa Hotel

3.0 star property
City centre Chania hotel with bar/lounge

8.8/10 Fabulous

297 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
El. Venizelou 164, Chania, Crete Island, 73133

Room options

About this area

What's nearby

  • In Halepa
  • Old Venetian Harbor - 13 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • To Stachi - 20 min walk
  • Kipos Cafe - 20 min walk
  • The Italian Job - 20 min walk

About this property

Halepa Hotel

Halepa Hotel offers an airport shuttle (available on request) for EUR 22 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe, or indulge in Swedish massages, body wraps or manicures and pedicures. A bar/lounge, a fitness centre and a hot tub are other highlights at this luxurious hotel. The helpful staff and overall value get great marks from fellow travellers.

Languages

English, French, German, Greek, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 15 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 15 and over; guests must have received complete vaccination at least 15 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 17
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 15 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 15 and over; guests must have received complete vaccination at least 15 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests can arrange early check-in by contacting the property directly.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle from 7 AM to 10 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Cabinet locks
  • Fireplace guard
  • Outlet covers

What to do

  • Scooter/moped hire
  • Canoeing
  • Inflatable boating
  • Private winery tours
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Co-working spaces
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach towels
  • Pool loungers
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness centre
  • Spa services
  • Hot tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, Swedish massages, Thai massages and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 12 for children
  • Airport shuttle service is offered for an extra charge of EUR 22 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for EUR 7.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 15 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and over; guests must have received complete vaccination at least 15 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards, debit cards, mobile payments and cash.</p> <p>Mobile payment options include: Google Pay and Apple Pay.</p> <p>Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Halepa Hotel Khania
Halepa Khania
Halepa Hotel
Halepa Hotel Chania, Crete
Halepa Hotel Hotel
Halepa Hotel Chania
Halepa Hotel Hotel Chania

Frequently asked questions

Does Halepa Hotel offer free cancellation for a full refund?
Yes, Halepa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Halepa Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Halepa Hotel on 21 February 2023 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Halepa Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Halepa Hotel?
Yes, there's a children's pool. Guests have pool access from 7:30 AM to 11:00 PM.
Are pets allowed at Halepa Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Halepa Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Halepa Hotel?
Yes, an airport shuttle is available from 7 AM to 10 PM on request. The charge is EUR 22 per vehicle one-way.
What are the check-in and check-out times at Halepa Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Halepa Hotel and nearby?
Have fun with on-site activities such as rowing and boating. Additional recreation nearby includes cave exploring, ecotours and segway hire. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a fitness centre. Halepa Hotel also has a garden.
What's the area around Halepa Hotel like?
Halepa Hotel is in Halepa, a short 19-minute walk from Old Venetian Harbor and 5 minutes' walk from Chania Archaeological Museum. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very good

Not as comfortable as we would have liked
While we had the best room in the hotel (I would have been less happy in one of the other rooms), it was somehow uncomfortable. The rooftop was hot and sterile, the hot tub uninviting. A big negative was breakfast: No fresh orange juice (in Crete! All our other hotels had fresh orange juice) and I am not a fan of Nescafe; eggs were rubbery.
Hugh, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff, helpful and friendly. Book your tours through the hotel, better quality, better organized at a better price….do NOT book through GetYourGuide.
david r, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful location just outside of Chania Town
We spent a week at the Halepa Hotel while visit Crete for a wedding. The hotel is beautiful and well located, we great amenities and the most wonderful staff. The food and drinks we had in the hotel were fresh and well priced and it was lovely to be able to eat breakfast outside in the garden. We also loved the rooftop bar and lounge area with the jacuzzi/pool and wonderful views of the coast.
The beautiful very comfy bed in the double room
6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

excellent
Konstantinos, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

May, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Deborah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jolanda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Happy at Hotel Halepa
The hotel Halepa is so charming and thoughtfully decorated to fit the era of its construction. Eleftheria and the staff were all so friendly helpful and provided just the perfect personal touch to make our stay comfortable.
Alexandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, clean rooms and great location!
Julio, 1-night family trip
Verified Expedia guest review