BERG & BERG Hotel - Hellbühl Self-Check-in

Property class: 3
Neuenkirch hotel with restaurant

Choose dates to view prices

BERG & BERG Hotel - Hellbühl Self-Check-in puts you within a 15-minute drive of Chapel Bridge. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant
The current price is NZ$234
includes taxes & fees
8 Nov - 9 Nov

Room options

View all photos for Standard Single Room

A hotel room with a bed, a bedside table with a lamp, a window with curtains, a wall-mounted painting, and a decorative wall panel.

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Single Room

A modern bedroom with a bed, bedside table, lamp, and a wall-mounted picture.

Comfort Single Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A modern bedroom with a bed, bedside table, and a television.

Standard Double Room

7.2 out of 10
Good
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

A hotel room with a bed, a bedside table, a TV, and a kitchen area.

Standard Apartment

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Ruswilstrasse 4, Neuenkirch, 6016

What's nearby

  • Lake Sempach - 11 min drive - 8.2 km
  • Chateau Guetsch - 13 min drive - 14.5 km
  • Lion Monument - 13 min drive - 13.8 km
  • Lucerne Town Hall - 14 min drive - 14.8 km
  • Chapel Bridge - 14 min drive - 14.8 km

Getting around

  • Zurich Airport (ZRH) - 69 min drive
  • Neuenkirch Sempach-Neuenkirch Station - 8 min drive
  • Wolhusen Station - 11 min drive
  • Hergiswil Station - 18 min drive

Restaurants

  • ‪Marché - ‬8 min drive
  • ‪Ali Baba Kebap Haus - ‬12 min drive
  • ‪StadtAlp - ‬8 min drive
  • ‪Burger King - ‬10 min drive
  • ‪Burger King - ‬8 min drive

About this property

BERG & BERG Hotel - Hellbühl Self-Check-in

  • BERG & BERG Hotel - Hellbühl Self-Check-in puts you within a 15-minute drive of Chapel Bridge. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails.

At a glance

Hotel size

    • 13 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

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Reviews

BERG & BERG Hotel - Hellbühl Self-Check-in Reviews

7.2

Good

7.8

Cleanliness

6.2

Amenities

6.6

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

I usually do not like the self check in, but here it went smooth and easy. Clean rooms. Will gladly book again when coming to this region.
Verified review

8/10 Very good

Zo easy to check in, clean rooms and enough toerist. And in a beatiful place! We are very content!
Verified review

10/10 Exceptional

Nice stay, on the go to next step

Nice and calm, selfcheckin was easy. No breakfast but bakery nearby, and coffee in the room. Fridge and cooler available, full kit hen and dishwasher. Nice restaurant in the same building
Verified review

2/10 Poor

I am not the kind of person who complains and is never satisfied but we called the Berg&Berg hotel, the hotel from hell. Checkin was simple and at first glance we were happy with the room. Then we come to realize there are dead mosquitoes on the ceiling with dried blood a little everywhere. There’s no AC but also no fan - so it’s very warm in the room. We open up the windows and mosquitoes creep in by the dozen. My husband had more than 30 mosquito bites before we decided to finish off the night on the car.
Verified review

6/10 Good

Self service check in did not work even after the room was supposed to be ready. Did not recieve any code to my room. Luckily the nice staff helped me check in over the phone. The bathroom smelled like sewage. Well cleaned room and nice touch with the complimentary toothbrush and paste.
Verified review

8/10 Very good

Nice place to stay. Had everything we needed, although there were smashed flys and their guts all over the walls and ceiling which I’m not sure why weren’t cleaned.
Verified review

10/10 Exceptional

This hotel is right in front of the bus stop which made it incredibly easy to get public transportation. It’s about 20 minutes to Lucerne. Very clean and comfortable bed. Only thing I would have liked would be for them to have better pillows and a long mirror.
Verified review

10/10 Exceptional

Our room was
Verified review

10/10 Exceptional

Everything well prepared
Verified review

10/10 Exceptional

Restaurant staff were amazing! Hotel rooms are very hot & the beds very uncomfortable, but it’s one of the cheapest hotels you can find in Switzerland that isn't an hostel! Bathrooms are nice too for the place. Transportation is easy via bus that comes every 30 minutes.
A tree in Hellbühl 😂
Verified review

8/10 Very good

Short stay in Lucerne

Perfect place for one night. The room temperature was indeed cold as mentioned by other guests. Generally everything else was great.
Verified review

4/10 Fair

Staff is very bad at communicating and incredibly unhelpful
Verified review

10/10 Exceptional

Bus to old town just a few steps away, about 20-25m. I couldn't have my smartphone set up, but created a local card, easy to use.
Verified review

6/10 Good

Self-checking is horrible.
Verified review

4/10 Fair

Wifi signal is very poor and most of the time is out of reach
Verified review

2/10 Poor

“I would rate this hotel zero stars if I could. My experience was very disappointing. The room was extremely cold, making it uncomfortable to stay in. Additionally, the check-in process was complicated and frustrating. Overall, I was very unhappy and would not recommend this hotel to anyone
Verified review

2/10 Poor

The first room option we were given (W001) was located in the basement, musky smell, smaller basement windows facing parking lot and trash bins. Second room offered as an option, both windows faced a brick wall. Again, enclosed smell and overall questionable cleanliness. Online check in was annoying after a long day traveling however, staff located off site were friendly and trying to be helpful. Staff onsite were hard to decipher, not helpful due to language barrier. Overall, the main areas of the hotel were not clean nor inviting. I would highly recommend to stay away from that hotel. We left after seeing our second option as a room and stayed at Continental Park in Luzern which was great! A little spendier but totally worth it!
Verified review

4/10 Fair

Viele tote Fliege überall im Zimmer. sogar auf dem Bett. Unverschämt!
Verified review

10/10 Exceptional

Dejlig beliggenhed. Stor lejlighed
Verified review

8/10 Very good

Erstes Zimmer war stark verraucht. Telefonischer Mitarbeiter hat sehr gut reagiert und ein Ersatzzimmer freigegeben. Das Putzteam hätte dies jedoch merken müssen. Vor Ort ist kein Personal. Die merken nicht mal, dass der Haarföhn mit dem falschen Stecker gar nicht funktionieren kann. Das bringt mich zum Nachdenken.
Verified review

6/10 Good

Eine tolle Gegend in Budapest. Bars, Restaurants, Kultur, öffentliche Anbindung wie Taxis, Bus, Bahn und Metro. Das Zimmer lag direkt über einer Bar, man hat es etwas gehört,... Aber genau so die Strassenbahn und auch die Rettungswagen bzw. Polizei. Nicht schlimm. Die Ausstattung war optisch toll, modern und zeitgemäss. Klima, TV, Kühlschrank alles vorhanden. Auf freundlicher Nachfrage erhielten wir noch separate Handtücher. Leider ist einiges irgendwie kaputt und wackelt, das Bett war eine Katastrophe. Bitte erneuern. Wir haben einiges gemeldet, vielleicht wird es repariert/ersetzt. Der Korridor mit den Wohnungen war sauber und es schien auch sicher. Das restliche Haus sah heruntergekommen aus, Müll stapelte sich. Es stank. Das liegt aber einfach an den Bewohnern.
Verified review

8/10 Very good

Self-Check-in schnell und einfach. Teilweise renoviertes Zimmer. Zimmer inkl. Bad und Küche waren sehr sauber. Parkplatz direkt neben dem Gebäude. Wasser drückte im Gang durch den Boden. Die Fenster sind in die Jahre gekommen. Unser Zimmer war zur Hauptstrasse. Wenn man keinen tiefen Schlaf hat etwas gewöhnungsbedürftig aber noch im Rahmen. Wir habe uns wohl gefühlt.
Verified review

4/10 Fair

Zimmer hatte den Duft von Rauch...der Haarföhn war auch defekt...
Verified review

2/10 Poor

Das Zimmer war okay, hingegen das Bett und das Bad ein unmöglicher Zustand. Im Bett habe ich die gesamte Federung gespürt - die Matratze war / ist durchgelegen. Die Dusche ist nur geeignet für ganz schmale Personen, gerade konnte ich nicht hinein. Musste seitwärts und dabei den Bauch und den Po zusammendrücken. Kaffee oder eine kleine Maschine dafür war nicht vorhanden. DAFÜR stand aber gottlob eine Flasche Wasser auf dem Tisch. Sorry für die Beurteilung, aber was wahr ist sollte auch geschrieben werden. Meine Enttäuschung war sehr gross.
Verified review

2/10 Poor

Kein Föhn funktionierst Fernseher ohne Verbindung. kein Frühstück kein Snack und kaltes Zimmer zu hinderst ohne Lift nebenan lautes Konzert.