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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Regal Palms Resort, Rotorua, New Zealand

5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Microwave
  • Free self parking
350 Fenton Street, Rotorua, 3010, New Zealand

5-star motel with spa, near Polynesian Spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Microwave
    • Free self parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Amazing stay at Regal Palms. We had a luxury 2bedroom apartment. Everything was nice and…Jul 14, 2020
  • This was a very enjoyable stay at a first class hotel. We booked a superior suite and…Jun 12, 2020

Regal Palms Resort, Rotorua, New Zealand

  • Superior Studio
  • Suite, 1 Bedroom
  • Superior Suite, 2 Bedrooms
  • Apartment, 2 Bedrooms
  • Resort Special for 2
  • Superior Studio Suite
  • Luxury Studio Suite
  • Luxury Apartment
  • Luxury Apartment
  • Luxury Apartment
  • Superior Suite
  • Superior Suite

What’s around Regal Palms Resort, Rotorua, New Zealand


  • In Fenton Street
  • Polynesian Spa - 28 min walk
  • Whakarewarewa Hot Springs - 1 min walk
  • Rotorua Golf Club - 8 min walk
  • Whakarewarewa: The Living Maori Village - 10 min walk
  • Racing Rotorua - 12 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 13 min walk
  • Springfield Golf Club - 23 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

At a glance

Key facts


  • 44 rooms


  • Check-in time 2:00 PM-9 PM
  • Check-out time is 10 AM
The front desk is open daily from 7:30 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Miniature golf on site
  • Playground on site
  • Golfing nearby
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • One meeting room
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Year Built - 2001
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe

Special features


The Palms Day Spa has 1 treatment room. Services include massages. The spa is equipped with a mud bath.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Regal Palms Resort, Rotorua, New Zealand’s small print

Also known as

  • Regal Palms 5 Star City
  • Regal Palms Resort Motel
  • Regal Palms Resort Rotorua
  • Regal Palms Resort Motel Rotorua
  • Regal Palms 5 Star City Resort
  • Regal Palms 5 Star City Resort Rotorua
  • Regal Palms 5 Star City Rotorua
  • Regal Palms 5 Star City Hotel Rotorua
  • Regal Palms Resort Rotorua
  • Regal Palms Rotorua


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 9:00 AM.
  • This property does not have elevators.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for NZD 25.0 per night

    Breakfast costs between NZD 15 and NZD 28 per person (approximately)

    Cribs/Infant beds are available for NZD 10.0 per stay

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Regal Palms Resort, Rotorua, New Zealand

    • Does Regal Palms Resort offer free cancellation for a full refund?
      Yes, Regal Palms Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Regal Palms Resort?
      Yes, there's free self parking.
    • Is there a pool at Regal Palms Resort?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 AM.
    • Are pets allowed at Regal Palms Resort?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Regal Palms Resort?
      You can check in from 2:00 PM to 9 PM. Check-out time is 10 AM.

    Recent reviews

    Superb 9.2 From 190 reviews

    Exceptional 10.0
    Previously stayed here and remembered it as being a great little place - and yes it hasn't changed in terms of levels of service and quality - would happily recommend this to anyone traveling to and or through Rotorua
    Sandy, nz1 night family trip
    Exceptional 10.0
    Winter break
    Great winter break, facilities amazing.
    Karen, nz1 night romance trip
    Exceptional 10.0
    Very well appointed place
    Neil, nz1 night business trip
    Very good 8.0
    The tubes of body gel and balm were empty, it appears that the cleaning staff had forgotten to check and replace them. The desk was dusty!
    Paul, nz1 night romance trip
    Exceptional 10.0
    Great stay
    Friendly staff that were very approachable. Good suggestions for activities and places to eat. Really enjoyed the spa bath would go back again !
    nz1 night romance trip
    Good 6.0
    Family 80th Birthday in Rotoura
    Family birthday week end in Rotoura Well the Rooms on web page that we thought we had Booked & were going to Enjoy, didn't exsitice, The upstairs rooms we got had small TV Uncomfortable king beds flat pillows & basic low coffee tea sugar ranger & Very norzie cold air bubles in bath No jets.Also in wardrobe is Sign telling guests $300.00 is charged if bedcovers are heated or folded Really ? Thought most odd ,& expensive breakfasts.But there was free internet. We won't come back here again it's expensive for nights stay
    Robert, nz1 night family trip
    Exceptional 10.0
    Short comfortable stay
    Enjoyed our stay, wish we could of stayed longer. Beds were very comfortable and unit was warm. Had everything we needed.
    Sonya, nz1 night family trip
    Exceptional 10.0
    perfect for families. having heated pool is a plus especially with the rain during our stay. kids also enjoyed the mini golf. would definitely stay there again.
    nz2 night family trip
    Very good 8.0
    Good location
    Very roomy and clean. Location close to the Living Maori Village was convenient. Breakfast room service prompt and adequate!
    Suzanne, us1 night trip
    Very good 8.0
    Nice stay
    Nice location, room was spacious and comfortable and very clean - shower pressure was fantastic. Didn't make use of any of the amenities, so can't comment on them. Enjoyed our stay and would recommend.
    Jaymee, us3 night trip

    Regal Palms Resort, Rotorua, New Zealand

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