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Regal Palms Resort

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Luxury Apartment, 2 Bedrooms | Living area | Flat-screen TV, heated floors
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace/patio
Luxury Apartment, 3 Bedrooms | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Luxury Studio Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview of Regal Palms Resort

Regal Palms Resort

5.0 star property
5-star motel in Glenholme with outdoor pool and restaurant
9.4 out of 10 Exceptional
9.4/10 Exceptional

804 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The price is NZ$243
Price available on 27/06/2023
Map
350 Fenton Street, Rotorua, 3010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Room service
  • Business centre
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Meeting room
  • Picnic area
For families
  • Playground on site
  • Microwave
  • Private hot tub
  • Separate bath and shower
  • Garden
  • Furnished balcony or patio

Room options

About this area

What's nearby

  • In Glenholme
  • Polynesian Spa - 3 min drive
  • Redwoods Whakarewarewa Forest - 7 min drive
  • Skyline Rotorua - 8 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • McDonald's - 2 min drive
  • Devon Sea Foods - 11 min walk
  • Kfc - 3 min drive
  • Ming & Sing - 2 min drive
  • Burger King - 2 min drive

About this property

Regal Palms Resort

Located in the entertainment district, Regal Palms Resort is a great choice for a stay in Rotorua. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this exclusive motel include a fitness centre, an outdoor tennis court and a garden. The nice bathrooms and spacious guest rooms get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 8:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Mini golf
  • Playground
  • Fence around the pool

What to do

  • Mini golf
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2001
  • Garden
  • Picnic area
  • Fitness centre
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Jetted bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Toaster

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from April 8 2023 to January 31 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 14 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards. Cash is not accepted.

Also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Frequently asked questions

Does Regal Palms Resort offer free cancellation for a full refund?
Yes, Regal Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Regal Palms Resort?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Regal Palms Resort on 27 June 2023 start from NZ$243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Regal Palms Resort?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Regal Palms Resort?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM. The swimming pool will be unavailable from April 8 2023 to January 31 2024 (dates subject to change).
Are pets allowed at Regal Palms Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Regal Palms Resort?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Regal Palms Resort?
You can check in from 3:00 PM - 8:30 PM. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at Regal Palms Resort and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a fitness centre and private indoor hot tubs. Regal Palms Resort also has a picnic area and a garden.
Are there restaurants at or near Regal Palms Resort?
Yes, there's an on-site restaurant. The dining venue will be unavailable from 8 April 2023 to 31 January 2024 (dates subject to change).
Does Regal Palms Resort have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bath.
Does Regal Palms Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Regal Palms Resort like?
Regal Palms Resort is a short 10-minute walk from Whakarewarewa: The Living Maori Village and 18 minutes' walk from Whakarewarewa Thermal Reserve.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Don't judge a book by its cover
At first look, the facility looks like an older style motel or motor lodge, although in very good condition. However, upon entering the room, I was surpised at the size of the room. The room was very large, with a sitting area, stove top, microwave and mini refrigerator. The bathroom was huge, with a heated towell rack, jacuzzi tub and I’m pretty sure had a heated floor as well. The only downside was that the restaurant was not open. I would definitely stay here again.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

XIN LEI, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

S J C Wagner, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Nice boutique hotel. Great queen st location
Jim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and spacious room, had all the conveniences needed including kitchenette, very comfortable king bed and nice private spa.
Bren, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean and tidy. Would recommend to family and friends.
Elizabeth, 2-night romance trip
Verified Wotif guest review