Regal Palms Resort

Photo gallery for Regal Palms Resort

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Outdoor pool
Terrace/patio
Room
Room

Overview of Regal Palms Resort

Regal Palms Resort

5.0 star property
5-star motel in Fenton Street with outdoor pool and restaurant

9.4/10 Exceptional

683 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
350 Fenton Street, Rotorua, 3010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Room service
  • Business center
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Meeting room
  • Picnic area
For families
  • Playground on site
  • Cookware, dishware, and utensils
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Fenton Street
  • Skyline Rotorua - 8 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

About this property

Regal Palms Resort

Located in the entertainment district, Regal Palms Resort is a great choice for a stay in Rotorua. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this exclusive motel include a fitness center, an outdoor tennis court, and a garden. The nice bathrooms and spacious guestrooms get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Mini golf
  • Playground
  • Fence around the pool

What to do

  • Mini golf
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2001
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private indoor spa tub
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Freezer
  • Microwave
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from December 25 2021 to January 31 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Restaurant
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Hot springs
  • Full-service spa
  • Public bath
  • Restaurant
  • Bar/lounge
  • Sauna

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 14 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards. Cash is not accepted.

Also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awsome Awsome
For family of four 2 adults and 2 kids, the room was big and spacious. The in room jacuzzi in the bathroom was superb, and it was a big bathroom. Very good hotel/resort. Would definitely recommend.
shadeed, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This property is the absolute best we have stayed at - value for money - in NZ for the past three years. Totally refurbished. Massive in room spas. Mini golf, tennis, playground and perfectly heated pools. Try it you won’t be disappointed
William, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Size of apartment was great
Craig, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Bryce, 1-night trip
Verified Expedia guest review

8/10 Very good

Stayed with my wife and infant its was amazing , room was cleaned like always they do 👍
Palwinder, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

quick family get away.
Fabulous stay!! lovely clean apartment. Wonderful managers - who accommodated our late check-in which we very much appreciated. Wonderful facilities. We will definitely stay again.
Tushka, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Louise G, 3-night trip
Verified Hotels.com guest review