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Cumberland Resort and Spa

4-star hotel in Norfolk Island with spa and outdoor pool

  • Free WiFi and free parking
From
NZ$177

Image gallery

  • Exclusive House, 5 Bedrooms, Hot Tub, Ocean View - Terrace/Patio
  • Exclusive House, 5 Bedrooms, Hot Tub, Ocean View - Terrace/Patio
  • Outdoor Spa Tub
  • Exclusive House, 5 Bedrooms, Hot Tub, Ocean View - Balcony
  • Exclusive House, 5 Bedrooms, Hot Tub, Ocean View - Terrace/Patio
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View - Terrace/Patio. Image 1 of 70.
1 / 70Exclusive House, 5 Bedrooms, Hot Tub, Ocean View - Terrace/Patio
100 Taylors Road, Norfolk Island, 2899, Norfolk Island
9.2.Superb.
  • Centrally located.

    Jun 5, 2021

  • My husband and I loved the resort and what they provided in the units . Temar was amazing…

    Feb 28, 2021

See all 11 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 13 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Free airport shuttle

What’s around

  • Heart of Norfolk Island
  • Queen Victoria's Garden - 6 min walk
  • The Old Watermill - 18 min walk
  • Norfolk Island Botanic Garden - 26 min walk
  • Kingston and Arthur's Vale Historic Area - 28 min walk
  • All Saints Church - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Cottage, 1 Bedroom, Jetted Tub
  • Executive Cottage, 2 Bedrooms, Jetted Tub
  • Family House, 4 Bedrooms, Jetted Tub
  • Exclusive House, 5 Bedrooms, Hot Tub, Ocean View
  • Executive Villa, 3 Bedrooms
  • Romantic Villa, 1 Bedroom, Jetted Tub
  • Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Location

100 Taylors Road, Norfolk Island, 2899, Norfolk Island
  • Heart of Norfolk Island
  • Queen Victoria's Garden - 6 min walk
  • The Old Watermill - 18 min walk

What’s around

Landmarks

  • Heart of Norfolk Island
  • Queen Victoria's Garden - 6 min walk
  • The Old Watermill - 18 min walk
  • Norfolk Island Botanic Garden - 26 min walk
  • Kingston and Arthur's Vale Historic Area - 28 min walk
  • All Saints Church - 29 min walk
  • Cascade Reserve - 31 min walk
  • Ball Bay Reserve - 31 min walk
  • Kingston Jetty - 33 min walk
  • Old Military Barracks - 33 min walk
  • Slaughter Bay - 33 min walk

Getting around

  • Norfolk Island (NLK) - 6 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Use of nearby fitness center (discount)
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Pool sun loungers
  • Spa tub
  • Sauna

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 4
  • Year Built - 1980
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Afrikaans
  • Dutch
  • English

In the room

Home comforts

  • Ceiling fan
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Daily housekeeping

Special features

Spa

Cumberland Resort and Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Recreation

On Site

  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby

Small print

Also known as

  • Cumberland Norfolk Island
  • Cumberland Resort and Spa Hotel Norfolk Island
  • Cumberland Resort Norfolk Island
  • Cumberland Resort Spa
  • Cumberland Spa Norfolk Island
  • Cumberland Resort and Spa Hotel
  • Cumberland Resort and Spa Norfolk Island

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for AUD 15 per night

Cribs/Infant beds are available for AUD 7.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of AUD 105 per pet, per week

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Cumberland Resort and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Yes, pets are welcome. There's a charge of AUD 105 per pet, per week.
  • You can check in starting at 3:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Poppies Diner (4-min walk), Little Singapore (5-min walk), and The Olive Cafe (6-min walk).
  • Yes, a free airport shuttle is available.
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Cumberland Resort and Spa also has an outdoor pool and a sauna, as well as a picnic area and a garden.
9.2.Superb.
  • 8.0.Very good

    Still a great place to stay in Norfolk!

    Norfolk Island is a lovely, quaint place to visit and the Cumberland Resort and Spa is a perfect base to see the Island from. It's a short walk into the heart of town so you don't need a car if you don't want to, but a car is available and included in your accommodation costs if you'd like to explore more (and you should!). You just need to pay insurance costs. The accommodation itself is very clean, spacious and comfortable. The staff are amazing. Rael, Tima and the team are extremely welcoming and helpful and will go out of their way to ensure your stay is enjoyable.

    2 night business trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great friendly staff, couldn't be more helpful. Close to the town, walking distance to a lot of clubs, cafes, restaurants

    7 night romance trip, Oct 14, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Staff very helpful, couldn't do enough for us, close to town

    7 night trip with friends, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly, helpful staff,great bed. Water pressure in shower okay for island conditions

    7 night romance trip, May 16, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Great place to stay - for all types of groups

    It was superb, the Property Manager Tima and her staff are excellent and have already booked in there next year. The closeness of the township was in walking distance so everything was close.

    Donna-Marie, 7 night trip with friends, Aug 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    David Ronald, 7 night trip, Dec 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    2 night trip, Jun 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    7 night trip, Mar 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    ALEXANDRE, 1 night business trip, Aug 14, 2018

    Verified Hotels.com guest review

See all 11 reviews