Mercure Hotel MOA Berlin

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Overview of Mercure Hotel MOA Berlin

UNESCO Sustainable Travel Pledge

Mercure Hotel MOA Berlin

4.0 star property
4-star hotel with 1 restaurants, connected to a shopping center, near Grips-Theater

8.9/10 Fabulous

998 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $167
Price available on 19/06/2022
Map
Stephanstrasse 41, Berlin, BE, 10559
Main amenities
  • 336 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • In-room childcare
  • 24-hour business center
  • Conference center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Yard
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Mitte
  • Zoo Berlin - 36 min walk
  • Reichstag Building - 37 min walk
  • Charite - 39 min walk
  • Friedrichstrasse - 41 min walk
  • Brandenburg Gate - 41 min walk
  • Europa Center - 43 min walk
  • Kurfürstendamm - 44 min walk
  • Grips-Theater - 5 min drive
  • Tiergarten Park - 5 min drive
  • Victory Column - 6 min drive

Getting around

  • Berlin (BER-Brandenburg) - 38 min drive
  • Berlin (QPP-Berlin Central Station) - 28 min walk
  • Berlin Central Station - 28 min walk
  • Berlin Central Station (tief) - 30 min walk
  • Birkenstrasse U-Bahn - 3 min walk
  • Westhafen Station - 6 min walk
  • Westhafen U-Bahn - 10 min walk

About this property

Mercure Hotel MOA Berlin

Mercure Hotel MOA Berlin puts you within a 10-minute drive of Potsdamer Platz and Checkpoint Charlie. Guests can visit the fitness center for a workout or grab a bite to eat at MOA.EAT, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and rooms at this upscale hotel get the details right with premium bedding and pillow menus. Fellow travelers love the overall value and overall property condition. Public transportation is just a short walk: Birkenstrasse U-Bahn is 3 minutes and Westhafen Station is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 336 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 3 per room

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Onsite self parking (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)
  • Grocery/convenience store

What to do

  • Hiking/biking trails
  • Shopping
  • Beach nearby

Working away

  • 24-hour business center
  • 40 meeting rooms
  • Computer station
  • Conference center (80730 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • German
  • Polish
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

MOA.EAT - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 15 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Frequently asked questions

Overall score and ratings

8.9

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Seamus, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Olga, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Staff was rude. Bar and restaurant were closed when supposed to be open. Would be adked to put on a mask although none of the staff walking around had one. Much of the amenities were closed although restrictions had been lifted.
Keenan, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Very Helful People
Jason scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Berlin overnight short stay
Very quiet and close to the hospital
Lucky, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Refund covid impacted travel
Didn’t actually travel due to Covid but hotel refused to refund booking.
Kathryn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rungruedee, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel was fine, a bit
Cornelius, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice stay, Gym could use some free weights )
1-night trip
Verified Hotels.com guest review