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Sheraton Shanghai Hongkou Hotel

Luxury hotel with indoor pool, connected to the convention center, near Hongkou Football Stadium

  • Free WiFi and free parking
From
NZ$166

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Executive Suite, 1 Bedroom, Park View - Living Room
  • Executive Bund View Suite - Living Area
  • Indoor Pool
Indoor Pool. Image 1 of 52.
1 / 52Indoor Pool
8.4.Very good.
  • overall is ok but its quite old

    Dec 28, 2019

  • Very nice hotel convinient location, friendly staff

    Nov 13, 2019

See all 83 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 471 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool and 8 spa tubs
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Hong Kou
  • Hongkou Football Stadium - 34 min walk
  • Yu Garden - 2.7 mi / 4.3 km
  • Shanghai Museum - 2.8 mi / 4.5 km
  • Oriental Pearl Tower - 2.1 mi / 3.3 km
  • Jing'an Temple - 4.5 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Twin Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, Corner
  • Executive Room, 1 King Bed, Non Smoking, Executive Level
  • Executive Room, 1 Double Bed, City View, Executive Level
  • Executive Room, 1 Double Bed, Non Smoking, Executive Level
  • Executive Room, 1 Double Bed, Non Smoking, Executive Level
  • Executive Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, View, Executive Level

Location

  • In Hong Kou
  • Hongkou Football Stadium - 34 min walk
  • Yu Garden - 2.7 mi / 4.3 km

What’s around

Landmarks

  • In Hong Kou
  • Hongkou Football Stadium - 34 min walk
  • Yu Garden - 2.7 mi / 4.3 km
  • Shanghai Museum - 2.8 mi / 4.5 km
  • Oriental Pearl Tower - 2.1 mi / 3.3 km
  • Jing'an Temple - 4.5 mi / 7.3 km
  • Xintiandi Style Shoppping Centre - 4.6 mi / 7.5 km

Getting around

  • Pudong International Airport (PVG) - 32 min drive
  • Hongqiao International Airport (SHA) - 16 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 16 min drive
  • Nanxiang North Railway Station - 20 min drive
  • Hailun Road Station - 2 min walk
  • North Sichuan Road Station - 11 min walk
  • Dongbaoxing Road Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 471 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Number of spa tubs - 8
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Health club
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Lobby Lounge - This buffet restaurant serves breakfast, lunch, and dinner.

Yue (Chinese Restaurant) - This restaurant serves lunch and dinner. Open daily.

Miyabi (Japanese) - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Shanghai Hongkou Hotel
  • Sheraton Shanghai Hongkou Hotel Hotel
  • Sheraton Shanghai Hongkou Hotel Shanghai
  • Sheraton Shanghai Hongkou Hotel Hotel Shanghai
  • Shanghai Hongkou Sheraton
  • Sheraton Hotel Shanghai Hongkou
  • Sheraton Shanghai Hongkou
  • Sheraton Shanghai Hongkou Hotel
  • Sheraton Shanghai Hongkou

Optional extras

Rollaway beds are available for CNY 320.0 per night

Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (one way)

WiFi is available in guestrooms for CNY 90 per day (rates may vary)

Wired Internet access is available in guestrooms for CNY 90 per day (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Shanghai Hongkou Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include La Itamexi (8-min walk), Niushi (15-min walk), and Haidilao Hot Pot (15-min walk).
  • Yes, an airport shuttle is available. The charge is CNY 680 per vehicle one way.
  • Onsite recreation at Sheraton Shanghai Hongkou Hotel includes aerobics and yoga. Soothe your senses in one of the 8 spa tubs or make use of other amenities, which include an indoor pool and a 24-hour fitness center. Sheraton Shanghai Hongkou Hotel also has a sauna.
8.4.Very good.
  • 6.0.Good

    reception people excellent. desk where they tell you where to go what to see level of English of staff was poor dining room on second floor food (breakfast, lunch and dinner) below par. Poor quality and cooking left a lot to be desired. So much tasteless food. had one Chinese meal at conference (maybe catered by Chinese restaurant in hotel equally bad as restaurant on level two.

    fredlazin, 1 night business trip, Oct 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Please be aware: Massage on the ground floor is a big scum!!!

    5 night business trip, Oct 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Nothing unique about this hotel, staff are poor in english especially in the F&B outlets but they are all friendly.

    2 night business trip, Sep 18, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Musky smelling rooms with cockroaches

    It's an international brand hotel and would expect better room quality.

    Wei, 3 night business trip, Sep 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    comfortable hotel

    This hotel is located in the downtown of shanghai. It is convenient to go to everywhere of the central of the city with very good location.

    JIE, 1 night family trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good priced hotel 10min from the bund

    Very nice hotel, with old style rooms and some degradation of the walls due to time. Very spacious and comfortable.

    Jonathan, 1 night business trip, May 6, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Hotel does not refund deposits

    My card was charged a fee as deposit, but the transaction was not refunded after checking out and no attempts has been made to refund the deposit despite reaching out to their customer service lines.

    2 night business trip, May 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, clean rooms, and convenient location with easy access to Merto line 4

    Cc, 3 night family trip, Apr 29, 2019

    Verified Expedia guest review

  • 4.0.Fair

    This hotel has many virtues, but it has one unforgivable vice: it does NOT enforce its "No Smoking" policy. In this hotel, you can expect to smell smoke everywhere: in the bathrooms, in the elevator, in the hallways, even the gym locker room. Absolutely despicable. The worst thing about this problem is that the smoke of your neighbors can flood your bathroom. There is some different ventilation system in the bathrooms that brings air from other rooms into your room. Well, this is horrible when half the people in the hotel are illegally smoking in their rooms and the hotel management refuses to do anything about it. If you complain about the smoke, they will just move your room - but even in the new room, you will find yourself suffering from the smoke of your neighbors. So, this hotel has a horrible problem with smoking and unless the management takes drastic measures to fix it, you should not stay here.

    TBB, 9 night business trip, Apr 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The only issue I encountered was the door of the shower room can not be one hundred percent closed and I forgot to report it when checking out.

    Po W, 2 night trip, Apr 26, 2019

    Verified Hotels.com guest review

See all 83 reviews