Skip to main content.
All hotels in Madrid, Spain
1 room, 2 adults

NH Collection Palacio de Tepa, Madrid, Spain

5-star5 stars
Calle de San Sebastián 2MadridMadrid28012Spain

Luxury hotel with restaurant, near Plaza Mayor
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Great location
Tasty breakfast
Great room
Value for money
Value for money could be better
323See all 323 reviews
From 1,342 reviewsTripAdvisor Traveller Rating

NH Collection Palacio de Tepa, Madrid, Spain

from NZ$274
  • Deluxe Room
  • Deluxe Single Room, 1 Twin Bed
  • Junior Suite
  • Premium Room
  • Junior Suite (Extra Bed 3 adults)
  • Junior Suite (Extra Bed 2 adults + 1 child)
  • Family Room, View

What’s around NH Collection Palacio de Tepa, Madrid, Spain


  • In Literary Quarter
  • Plaza Mayor - 7 min walk
  • Prado Museum - 12 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 11 min walk
  • El Rastro - 12 min walk
  • Almudena Cathedral - 14 min walk
  • Royal Palace - 15 min walk
  • El Retiro Park - 19 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive
  • Madrid Atocha Station - 17 min walk
  • Atocha Cercanías Station - 18 min walk
  • Madrid Recoletos Station - 20 min walk
  • Anton Martin Station - 3 min walk
  • Tirso de Molina Station - 6 min walk
  • Sol Station - 6 min walk
  • Airport pick-up service

About NH Collection Palacio de Tepa, Madrid, Spain

Historic luxury hotel in Madrid’s Las Letras district

Walk to Plaza Mayor

In keeping with the historic neighborhood of Las Letras, the 18th-century NH Collection Palacio de Tepa hotel offers a comfortable base for exploring Madrid. Plaza Mayor, the city's main square and a hub of activity for centuries, is a 5-minute walk from the hotel.

World-class attractions

Spain’s national art museum, the Prado, is about a 10-minute walk away, as is the Thyssen-Bornemisza Museum. After browsing the masterpieces there, you can head to nearby Plaza Santa Ana for tapas and drinks.

Breakfast, walk, then tapas

A buffet breakfast (surcharge), served in the elegant breakfast room with tall columns, starts the day off right - and you can end it in the onsite Cuchara de Tepa Restaurant, which serves Mediterranean cuisine. Get in a good workout at the onsite fitness center, equipped with treadmills, elliptical, bicycle, and multi-power machines and weight bench. Three meeting rooms are also available.

Old charm, modern perks

The hotel’s 18th-century Spanish architecture is charming, but high-tech amenities such as free WiFi and iPod® speakers also please 21st-century guests at this 85-room hotel. Rooms are sleek and modern, with hardwood floors and contemporary furniture. Further amenities include bathrobes and coffee\tea makers.

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Meeting rooms 3
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Cuchara de Tepa - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

NH Collection Palacio de Tepa, Madrid, Spain’s small print

Also known as

  • Nh Palacio
  • Nh Palacio De Tepa Hotel Madrid
  • Nh Palacio Tepa
  • Nh Palacio Tepa Hotel
  • Nh Palacio Tepa Hotel Madrid
  • Nh Palacio Tepa Madrid
  • NH Collection Palacio Tepa Hotel Madrid
  • NH Collection Palacio Tepa Hotel
  • NH Collection Palacio Tepa Madrid
  • NH Collection Palacio Tepa


Guests must contact this hotel in advance to reserve a crib (infant bed) or a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 33 per day

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 323 reviews

NH Collection Palacio de Tepa, Madrid, Spain
Very Good8.0
This hotel is rated as a 5 star hotel. However, I don't feel it lives up to it's rating. It's really only a 4 star quality hotel. Here are the issues making it only a 4 star hotel: queen size bed, stiff and scratchy bed sheets, unusually stiff toilet paper (worse than the train station or airport) and no AC in the fall months. We stayed at a chain 4 star property that offered way better comfort and pricing. Overall, the hotel was decent as it provided normal amenities from Penhaligon (nothing extra like toothbrushes, etc), slippers and robes. The towels were plush and comfortable but the bathroom was dated and poorly designed where the water splashed everywhere with the showerhead. The wifi was good and the location was good. Overall, I would be ok with the property if it was lower in price.
A Traveller, usOther trip
NH Collection Palacio de Tepa, Madrid, Spain
Very Good8.0
great location!
A Traveller, us4 night trip
NH Collection Palacio de Tepa, Madrid, Spain
Lovely hotel. Don’t take a room on the square
Stunning hotel. Everything was wonderful until it came to trying to sleep. My room went onto the square and with the balcony doors and both shutters closed I was initially kept awake by the noise, I went to sleep at 0100 so it wasn’t early. I was then woken up 4 times by loud noises. And finally was woken up by noise from the square once the tourists started again in the morning. I checked out, mentioned the noise and was apologised to; I didn’t want to move room at 2 am so I was okay with it that. However on reflection of the price and quality of the hotel, a polite shrug of the shoulders falls short. I think just make sure you’re in a room that doesn’t have a good view into the square and everything will be wonderful. Upon collecting my bags after check out which the hotel had held for me the customer service relationship broke down a little. I asked to go into the storage room to fix one of my bags, which admittedly took longer than I expected. But sitting on the floor attaching a fiddly screw is not something they would have wanted done in the lobby. So I was little miffed when after spending 10 minutes in the store cupboard I was told I had to leave as I was breaching security. What could i do after an initial 10 minutes I couldn’t get done in the first 10 that could hamper security in a cupboard room which only contained my bags, bags that had been in the hotel for over 24 hours... As a final moment it left me with a bad taste in my mouth about the whole stay.
Charles, ie1 night trip
NH Collection Palacio de Tepa, Madrid, Spain
Very Good8.0
Great location
Well maintained and centrally located near restaurants, shopping, & sights. Our room, 208, has doors that opened to a small balcony. Room was quiet. This suite is 2 levels so not suitable for those with disabilities.
Norman, us3 night trip
NH Collection Palacio de Tepa, Madrid, Spain
OMG this place is great! Centrally located from most monuments/museums and just a few steps from Plaza Santana. No street noise could be heard from my room. I could have checked-in early but chose to wait for my duplex with a great view. Breakfast was delicious with several options. I also forgot my makeup bag on the counter when I was checking-out and didn’t notice until I arrived at the airport. Angela was such a gem and had it delivered to me via taxi to the airport just before my flight to Lisbon. Thank you so much. I plan on staying here next year.
A Traveller, us1 night trip

See all reviews

NH Collection Palacio de Tepa, Madrid, Spain

Is the description of this property not correct? Tell us