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Lumley Castle Hotel

4.0 star property
4-star hotel in Chester-le-Street with restaurant and bar/lounge

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Lumley Castle Hotel

Photo gallery for Lumley Castle Hotel

Exterior
Property grounds
In-room safe, iron/ironing board, free WiFi, bed sheets
Restaurant
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Lumley Castle Hotel

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk
Map
Ropery Lane, Chester-le-Street, England, DH3 4NX
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
  • Self-serve laundry
  • Concierge services
Feel at home
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Flat-screen TV

Room options

Castle Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Courtyard State Room

Courtyard State Room

Courtyard State Room

  • Sleeps 4
  • 1 Double Bed OR 2 Single Sofa Beds

View all photos for Courtyard Classic Room

Courtyard Classic Room

Courtyard Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Superior Room

Courtyard Superior Room

Courtyard Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Castle Classic Room

Castle Classic Room

Castle Classic Room

  • Sleeps 2
  • 1 Double Bed

The King James Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Castle Superior Room

Castle Superior Room

Castle Superior Room

  • Sleeps 2
  • 1 Double Bed

The Bishops Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Castle State Room

Castle State Room

Castle State Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

About this area

What's nearby

  • Beamish Open Air Museum - 9 min drive
  • Durham University - 12 min drive
  • Northumbria University - 16 min drive
  • Quayside - 17 min drive
  • University of Newcastle-upon-Tyne - 17 min drive
  • St. James' Park - 17 min drive
  • Stadium of Light - 16 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 27 min drive
  • Durham (MME-Teesside Intl.) - 51 min drive
  • Durham Station - 11 min drive
  • Heworth Station - 12 min drive
  • Chester-le-Street Station - 26 min walk

Restaurants

  • The Wicket Gate - 3 min drive
  • The Butchers Arms - 4 min drive
  • Costa Coffee - 4 min drive
  • Greggs - 4 min drive
  • Red Lantern - 3 min drive
Map

About this property

Lumley Castle Hotel

Lumley Castle Hotel is a great choice for a stay in Chester-le-Street. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 17.95 for adults and GBP 10 for children

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Lumley Castle Hotel
Lumley Castle Hotel Chester-le-Street
Lumley Chester-le-Street
Lumley Castle Chester-le-Street
Lumley Castle
Lumley Castle Hotel Hotel
Lumley Castle Hotel Chester-le-Street
Lumley Castle Hotel Hotel Chester-le-Street

Frequently asked questions

Does Lumley Castle Hotel offer free cancellation for a full refund?
Yes, Lumley Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lumley Castle Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Lumley Castle Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lumley Castle Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Lumley Castle Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Lumley Castle Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (16-min drive) is nearby.
What is there to do at Lumley Castle Hotel and nearby?
Lumley Castle Hotel has a picnic area and a garden.
Are there restaurants at or near Lumley Castle Hotel?
Yes, there's an on-site restaurant.
What's the area around Lumley Castle Hotel like?
Lumley Castle Hotel is located a short 1-minute walk from Lumley Castle.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Picturesque and quirky castle. Comfortable room, excellent service and food.
Andrea, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointing
Room was very small and not clean at all. Looked like it hadn’t been dusted in months. Breakfast was ok but would have been good to get toast and ketchup before we finished it. Coffee was not great. Bar service was good and staff mostly friendly
Danny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lumley Stay
Lovely 5th visit to this castle Staff are fantastic
Rachel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sharon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Helen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great venue and great staff. Food could be better.
The venue, absolutely top marks. 600 years of history, so what's not to like. The staff were all really welcoming and helpful. And the overall atmosphere was good. A couple of things concerned me really. Firstly, because many of these very old and very large buildings would cost a small fortune to fully refurbish. The work is often temporary and not the best. On the whole the condition of things was OK. But a lot of the stonework on the exterior was really crumbling and could do with serious attention. That's not to say that it was structurally unsound, just needed sustained investment. The courtyard rooms we stayed in were looking a little tired too and could do with a general overhaul. The second think was the food. Two of the guests were family visiting from Spain. And both were looking forward to a good English breakfast. Sorry to say that Lumley Castle really let us down. The sausage and bacon looked like it has been warmed gently in water. With no evidence of being in a pan. The tomatoes were the cheapest available. Toast was just standard supermarket fayre and black pudding was run of the mill stuff. I don't think we paid a huge amount for breakfast. But a few pounds extra and a little more care taken would produce a breakfast worthy of a castle.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful old building and handy for cricket
Excellent stay in very old castle buildings with lots of historic interest, range of bars and excellent restaurant.
Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not for me !
The place itself is enjoyable with excellent food and drink. However if your after a quite week end away look elsewhere - the rooms are really noisey due to weddings / merry people and just no way of it being any different. Doors banging most of the day and night
Mark, 2-night trip
Verified Hotels.com guest review