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Lumley Castle Hotel

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Exterior
Castle State Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Castle State Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Castle Superior Room | In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Lumley Castle Hotel

Lumley Castle Hotel

4.0 star property
4-star hotel in Chester-le-Street with restaurant and bar/lounge

8.8/10 Fabulous

703 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Restaurant
Map
Ropery Lane, Chester-le-Street, England, DH3 4NX

Room options

About this area

What's nearby

  • Beamish Open Air Museum - 9 min drive
  • Durham University - 19 min drive
  • St. James' Park - 26 min drive
  • Quayside - 29 min drive
  • Stadium of Light - 28 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 27 min drive
  • Durham (MME-Teesside Intl.) - 50 min drive
  • Durham Station - 11 min drive
  • Heworth Station - 12 min drive
  • Chester-le-Street Station - 26 min walk

Restaurants

  • Sunrise - 3 min drive
  • Passingtime Cafe - 3 min drive
  • Citrone's Cafe - 3 min drive
  • Deano's - 4 min drive
  • Riverside Chinese Restaurant - 4 min drive

About this property

Lumley Castle Hotel

Lumley Castle Hotel is a great choice for a stay in Chester-le-Street. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 17.95 for adults and GBP 10 for children (approximately)

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Lumley Castle Hotel
Lumley Castle Hotel Chester-le-Street
Lumley Chester-le-Street
Lumley Castle Chester-le-Street
Lumley Castle
Lumley Castle Hotel Hotel
Lumley Castle Hotel Chester-le-Street
Lumley Castle Hotel Hotel Chester-le-Street

Frequently asked questions

Does Lumley Castle Hotel offer free cancellation for a full refund?
Yes, Lumley Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lumley Castle Hotel?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Lumley Castle Hotel on 21 December 2022 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lumley Castle Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Lumley Castle Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Lumley Castle Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Lumley Castle Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Lumley Castle Hotel and nearby?
Lumley Castle Hotel has a picnic area and a garden.
Are there restaurants at or near Lumley Castle Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Le Raaj (2 mi), The Chester Moor (2.1 mi) and The Church Mouse (2.2 mi).

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Durayd, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent venue - full of character
Leonard, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Poppet the Cat
Excellent venue and service. The food is delightful and all staff welcoming & helpful. We found the bed too soft but everything else was superb. We were even visited by Poppet, the castle cat !
Marian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sabine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was very nice but also very dark, we needed the lights on during the day. The beds were very comfortable and we found the shower/bath very good too. Only problem was the last night of our stay, when whoever was in the room above ours decided to move what sounded like the furniture around at 2am waking us up, which meant we did not get back to sleep and we had a long 6 hour drive the next day to make.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ming, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Was lovely and relaxing and very peaceful. My only issue was that they wanted a answer on breakfast when I checked in. I prefer to make that decision when I wake up. So left without eating. Perhaps should be a little more flexible.
Shaun, 1-night trip
Verified Hotels.com guest review

8/10 Very good

In need of an update in courtyard rooms
Lovely castle and grounds. Courtyard room very small and dated. Carpet in our room had been patched several times and fraying in places
Alison, 1-night trip
Verified Hotels.com guest review